JM Construction Ltd Reviews 10

TrustScore 4 out of 5

3.8

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Company details

  1. Construction Company

Written by the company

We offer professional custom-built home renovations . With a combined experience of over 35 years in the construction industry we will achieve your project goals on time and complete the work to the highest standard. ​We oversee each project from start to finish, working closely with out clients every step of the way and issuing an insurance backed 10 year structural warranty with each project we complete.


Contact info

3.8

Great

TrustScore 4 out of 5

10 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Stay clear, total bandits.

Please stay clear of the people associated with this company. They are complete crooks and liars. The project started well for the demolition, but the build was riddled with delays; JM Construction needed to be more honest with its financial situation, even though we were from the start. After about two months, the schedule of work went out the window Now there is a quality issue, as we are finding works not completed on the schedule not completed or substandard. There has also been no building inspection since May 2024; when asked for documentation of works and use of material for building control, there was no reply.
They have now gone into liquidation; we cannot get a warranty for items installed as there has been no response, even to the administrators dealing with the liquidation.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

I cannot recommend this company at all

I cannot recommend this company at all. We contracted them to convert 2 flats in E2 into a family home the value of £388,000. We had nothing but trouble with them once they started, loading out our garden with waste from other projects and second hand material to use for insulating the roof and plaster boarding the partitions. They used unskilled labour so the standard of the works was not an acceptable level. Everything they built was not to specification and had to be removed from the property at a cost of £220,000.00. We are currently in a legal dispute with this company so we are still experiencing the effect of coming into contact with them.

15 November 2023
Rated 1 out of 5 stars

Avoid

We hired JMC to build a single storey extension and renovate the ground floor.
The work was unexpectedly subcontracted in its entirety to a team who could not meet the quality expectations we had or were promised.
There was a 3 month delay on a 3 month project and even with that extra time, we're left with a bathroom that looks like it's several years old, an extension riddled with mistakes in its structure, as well as leaking chimney breasts and radiators. The finish in places, honestly looks like a child did it.
Their warranty is practically worthless, they ignored our requests for repairs for so long, we had to raise a dispute, during which they repeatedly misled the mediator and refused to take responsibility for any issue they couldn't fix with a handyman.
We are now considering legal action.
An awful experience from start to finish.

EDIT
I was happy ignore this response from JMC, but with the heavy rain we had a few weeks ago, the extension they built for us has started leaking in two places, both areas that had leaked before and been "fixed" by JMC. On top of that, where the top of the extension roof meets our spare bedroom wall, water has started leaking through the bricks. If you're still considering using this company, feel free to get my email from them so I can show you firsthand the quality of their work.

25 March 2022
Unprompted review
JM Construction Ltd logo

Reply from JM Construction Ltd

Dear Wissam
Thank you for your review and we are sorry to hear that your experience with us was not satisfactory. We would however, ask that if you are going to leave a review about our company that you do it honestly rather than just make false and damaging statements about us. The reason your project took longer than anticipated was that additional works were added to your scope and as we have informed you on numerous occasions the bathroom needs to be cleaned and maintained by yourself and not us. There were a few minor works to be remedied in the property which is quite normal and we did complete them but the leaking radiator and chimney you mentioned is not caused by works done by us, as you well know this works was done by others. As with every client we have they are entitled to use the mediation services provided by the Federation of Master Builders and they are very thorough when they carry out this service but just because you did not get the outcome you wanted does not mean we mislead them in any way. Your project was managed by our company from start to finish and nobody else and we would ask that when you leave a review for another businesses in the future that you do so from a position of truth as these false statements can be really damaging.

Thank you

Rated 1 out of 5 stars

Avoid this contractor at all costs

Avoid this contractor at all costs, James and his method to construction are dangerous and verging on the illegal. I have had to terminate my contract due to his shoddy work and endless delays, just say no!

26 March 2022
Unprompted review
Rated 2 out of 5 stars

Kitchen extension construction

We used this company for the construction of our kitchen project. Unfortunately it did not go well. The standard of work is very much below the standard we were promised.

31 January 2021
Unprompted review
JM Construction Ltd logo

Reply from JM Construction Ltd

Hi Peter,
We were sorry to learn that you do not feel the service you received on your project was of our normal standard of delivery and we sincerely apologise to you for any upset caused. Please be assured that we are still 100% committed to resolving all of your outstanding issues and we are happy that we can now work together and confident that we can fully resolve any outstanding issues you may have.

Thank you
J.M Construction Limited

Rated 5 out of 5 stars

Good job

Very pleased indeed. Good pre- sales experience and although I am a "layman" in terms of building work I believe the quality of workmanship for what we have had done has been really very good. Business owner is very responsive but like all construction contractors timings sometimes slip - but everyone knows that don't they?

8 January 2021
Unprompted review
JM Construction Ltd logo

Reply from JM Construction Ltd

Thank you Alistair.

Rated 5 out of 5 stars

Kitchen and Bathroom renovation

James and the guys from JM Construction have recently renovated our kitchen/dining room, back room and bathroom. This is the second time we have used JM Construction and yet again the work was done to a very good standard, in fact it has transformed our house !! James’ knowledge also helped us choose the right kitchen / flooring and source worktops etc... Whilst we had an idea of what we wanted, he helped bring it to life. They are trustworthy and very tidy which takes the stress out of getting the work done!

7 January 2021
Unprompted review
JM Construction Ltd logo

Reply from JM Construction Ltd

Thank you Thomas!

Rated 4 out of 5 stars

Jim and the team did a great job in…

Jim and the team did a great job in building a kitchen. Whilst the project overran, this was more down to the challenging operating environment than any thing else. An intelligent, experienced team with strong craftsman who care about what they do. Would thoroughly recommend

5 January 2021
JM Construction Ltd logo

Reply from JM Construction Ltd

Thanks so much Shaun.

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