JMart Warehouse Reviews 389

very Quick delivery,problem with one item,no quibble, replaced and again very quick delivery,will use again.

Still haven't received item. Had no email saying it's been dispatched. No idea what's going on.

I have not received a date of delivery or any word of shlpment

Product arrived damaged
Parts missing
Boxed battered

I didn't receive my order, money is changed, customer service number doesn't work, written a email, but nobody replied.

Really simple and straightforward ordering process and my items arrived exactly when you said they would.

Thank you!

Excellent service, quick delivery. Good quality goods. Pleasant people on the phone

Ordering the items is fairly straight forward.
My issues started when my order was delivered in a few deliveries. The planters arrived ok with no issues, the bird table was next. It was put in a safe place in my garden when I picked it up everything fell out the box. When my project started to work with it they made me away there were several parts damaged. I had to report this in. At this point I am still waiting on my 2 benches that I had ordered. They had got lost in transport.
A replacement bird table was sent out and the packaging was in excellent condition unlike the 2 benches I had ordered. The delivery driver even came to my door and asked me if I wanted to accept them as the packaging was so bad. I accepted them as I needed them for a project I was working on and then had to do a check of the items. There were several nuts, bolts and screws missing from one and a metal spine from the other one. I emailed again and was sent out an extra packet of nuts, bolts and screws but no metal spine. I had to email again about the spine and then another bench was sent out.
The poor packing of the items was the result of most of the issues I experienced. This poor packaging and items going missing was not just something I experienced I had colleagues who had a similar experience to me. I think I will look around first before ordering from this company again because I need something that is reliable.

I ordered a low beach chair on 30th October and can see the debit taken from my account. As yet no chair has arrived and no email to advise me when it is likely to turn up. Can you please advise?

Love the towel rail, delivery was really fast

Very pleased with service and products.

Do not order online! If you're unsure try ringing the number on the website. If you don't get a reply (you won't) don't order! I ordered a sun lounger that arrived faulty. It was collected by courier and returned. After a week, I emailed about my refund and was told I would receive a full refund. I continued emailing for a month to ask when I would get my refund and kept being told it had been issued.Only when I said I was going to contact Trading Standards and Action Fraud did I get my refund. Something's definitely not right. I emailed JMart but received emails from KD and Jay and onlineretailers.co.uk. I was also told my refund would come from a company called RaiFashion. Very odd!

Am very pleased with how quickly my order arrived. The product was as described. I am very happy and would recommend with pleasure. Thank you.

I have order chairs and table not received and got emailed that I will get my money back but not recieved my money back!! Been 1 months

We found your team very helpful. And purchase just what we wanted.

Easy website to navigate and swift delivery

Poor customer services and after telling me there had been a delay with delivery through Dhl...then later told me that the item I had ordered was out of stock? Won’t be using this company again