Jlensen logo
Visit website

Jlensen Reviews 

3
•
TrustScore 3 out of 5

2.8

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(3)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Money charged, machine even more broken

I asked them to fix quite a minor issue with my Nivona coffee machine. First, they lost my machine in their warehouse for 2 weeks, then, when it was found, they claimed that they fixed everything, charged me 300 EUR, and when I received the machine, the initial issue was still there.

I sent the machine back, after a week, it arrived with the initial and one additional issue. Now they've stopped responding to my emails.

In the end, I spent 300 EUR + shipping costs, and now my machine is even more broken than before the repair. Now I'm in communication with the Nivona HQ in Germany to resolve the issue and get the compensation.

I strongly discourage everyone from using any services of this company.

Invoice: 19000/202603291

15 September 2026
Unprompted review
Show reviews in all languages. (3 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look