JK Distro Reviews 818

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 600 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their impressive quality and variety, often highlighting the excellent taste and effects. Many reviewers also appreciate the affordable prices, noting that they offer great value compared to other options. The overall consensus points to a highly satisfying product experience. However, some customers also noted issues with the ordering and delivery process. A portion of people experienced delays in shipping, with orders taking longer than expected to process or arrive. There were also mentions of packages being stuck in "pre-shipment" status or not receiving tracking information promptly, leading to frustration and uncertainty about their orders.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality, variety, and... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report significant delays, with orders... See more

Quality

Clients share positive opinions on quality, with many praising the products as "the best in the business" and... See more

Price

Users describe positive interactions with price, consistently highlighting the affordability and value. Many... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast shipping, with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have had 5 star experience until now, paid for an order and they took money out but still hasn't sent it. I have sent numerous emails and offline chats and nobody answers me. Robyn Brown

Rated 5 out of 5 stars

Look, I don't typically do reviews often, but I have to let yall know that this place is absolutely amazing. Like in all seriousness. Shipping packaging and the care and love this company puts into ea... See more

Company replied

Rated 5 out of 5 stars

This place has legit replaced all dispos and online thca dispos. I've placed about 4 orders all shipped & arrived within 3 days to NY at that. Except this last one arrived on the expected date bc of t... See more

Company replied

Rated 5 out of 5 stars

I was a client of LITfarms.com I was more than thrilled when every single once I ordered can in there own individual boxes with vacuum sealed bags the presentation was beyond anything iv ever go... See more

Company replied


Company details

  1. Cannabis store

Written by the company

Founded in 2019 by two passionate professionals, JK Distro is dedicated to the exploration and distribution of high-quality hemp products. Our journey began with a deep commitment to understanding the benefits of cannabinoids and enhancing well-being through scientific research. We proudly source our products from trusted farms and suppliers, ensuring exceptional value and quality for our customers. With over 90,000 successful shipments and a robust online presence, our mission remains to provide premium hemp products and unparalleled support to our community. At JK Distro, we are driven by our dedication to excellence, knowledge, and the transformative power of hemp.


Contact info

3.9

Great

TrustScore 4 out of 5

818 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Spent $300+, received no order after waiting 7 months, and received no response to any of my emails

I spent over $300 on an order (number 481738) at the beginning of September 2025, and still to this day haven’t received it. I’ve contacted JK via email on 14 February, 24 February, and 15 March - literally begging them for help and support and all they’re doing is ignoring me. I have email acknowledgements to prove they’ve been delivered and saying someone “will get back to you within 1-2 business days” but of course they haven’t.

I’ve waited so long that the tracking has now completely disappeared, and whenever I contact the shipping company all they do is refer me to JK.

This is absolutely madness. I can’t afford to lose over $300, and have waited over 7 months for this order and a response from JK, and it’s now left me with no choice but to leave this review.

You have my order number, you have all my emails, please do the decent thing and reply and help me.

15 March 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Hi Lee.
Thanks for reaching out and apologies for the bad experience, however, we cannot see any emails from you regarding this matter. The last email we received from you was from January 2025.
Kindly double check if you sent all your correspondence to help@jkdistro.com.

Rated 5 out of 5 stars

Very great company and Shanice gave…

Very great company and Shanice gave great customer service and was very nice and polite.

2 April 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Thans for the wonderful feedback. Will definitely pass it on to Shanice

Rated 5 out of 5 stars

Always great products and prices

Always great products and prices. Really unbelievable! Qp Shake for under $70 total! And it's still 100x better than the brown brick packed Mexican bud I used to get in the early 2000s for $50 a Oz.

2 April 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Thank you :-)

Trustpilot is assessing this review in accordance with our flagging process.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Disappointed don’t waste your money.

There’s a certain standard you expect when you’re spending your money, and this didn’t meet it—on any level. Between the lack of quality and what I’ve come to understand about the company’s operations, it’s simply not worth the support.

19 March 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Trustpilot is assessing this review in accordance with our flagging process.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

former budtender for jkd

I’m a former employee of JK Distro, and my experience working here was honestly disappointing and draining. I put in countless hours—many of which I was never properly paid for— I was consistently underpaid, overworked, and spoken to in ways that were completely unprofessional and disrespectful.Based on how employees are treated behind the scenes, I would not feel comfortable supporting or purchasing from this company.

28 February 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I had issues with multiple accounts…

I had issues with multiple accounts billing address issues and card issues and customer support always got it resolved and delivered quality products. Anywhere else I would have been screwed a few times. These guys are professionals.

30 March 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Thanks for the review, we appreciate it :)

Rated 5 out of 5 stars

I love me some Jk Distro

I love me some Jk Distro. Excellent product and customer service. AH was extremely helpful when there was an issue with my order. I really appreciate having the ability to message with a live rep thru their system online instead of calling.

26 March 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Thanks for the feedback. Much appreciated. Will ensure AH receives the feedback

Rated 1 out of 5 stars

First time buying I have lost like 3hrs

First time buying I have lost like 3 hrs trying order here, I have tried all the payment methods they offer and none of them work. In my opinion this is a piece of garbage site. Full fake and lie. I don’t understand why so much hype and good reviews, I talked to costumer support and they did not even help me. Bunch of sokerzzz!!

25 March 2026
Unprompted review
JK Distro logo

Reply from JK Distro

I sincerely apologize for the three hours you have spent trying to complete your order. That is an unacceptable experience, and I understand why you are frustrated. I would appreciate it if you can provide more info with regards to the issues you were experiencing. Were you getting any system errors and what were they? We would love to assist you place your order and would like to assure you that we are not fake and have had many customers place their orders successfully over the years. We are here to help!

Rated 2 out of 5 stars

Great products — shitty customer service and shipping

I’ve ordered from them three times. Each time I always either have issues with shipping or processing my orders despite having put in the right card info. Their prices and their products are AMAZING but it kills the experience when none of their customer service lines answer the phone, the live chat agents take forever to reply and don’t even help as much. This was the last and final straw when I tried to place a $200 order with next day air shipping and kept getting declined despite my bank approving the transaction and then I was put under a 24 hour hold despite it being a mistake on THEIR side, I don’t have time to wait another 24 hours either.

25 March 2026
Unprompted review
JK Distro logo

Reply from JK Distro

I see you have been a loyal customer for three orders, and I am deeply sorry that we have failed to provide the seamless experience you deserve. Our security system flagged the transaction due to a synchronization error between our gateway and your bank, which triggered an automatic hold. I understand this is unacceptable, especially when you paid for next-day shipping.
Let us know if this issue hasn't been resolved so we can see what we can do to make it right!

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