I have had 5 star experience until now, paid for an order and they took money out but still hasn't sent it. I have sent numerous emails and offline chats and nobody answers me. Robyn Brown
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Founded in 2019 by two passionate professionals, JK Distro is dedicated to the exploration and distribution of high-quality hemp products. Our journey began with a deep commitment to understanding the benefits of cannabinoids and enhancing well-being through scientific research. We proudly source our products from trusted farms and suppliers, ensuring exceptional value and quality for our customers. With over 90,000 successful shipments and a robust online presence, our mission remains to provide premium hemp products and unparalleled support to our community. At JK Distro, we are driven by our dedication to excellence, knowledge, and the transformative power of hemp.
Contact info
PO BOX 1247, 94510, Benicia, United States
- 8004208597
- help@jkdistro.com
- jkdistro.com
Replied to 63% of negative reviews
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Love the products the owners are great…
Love the products the owners are great guys that’ll help with anything you need what can i say other than i’ll be back for more

Reply from JK Distro
This is an excellent company
This is an excellent company. Always have a decent deal with something and shipping is always ahead of the expected date.

Reply from JK Distro
Great Customer Service
I read an email wanting me to verify information which delayed my order. I spoke to an amazing customer service rep that went above and beyond what she needed to make sure everything was ok moving forward with my order. The reason i know she did so well was because we got disconnected and i did the chat with a live person again and got someone who made it obvious she didnt care about my situation. Thankfully the original human on the chat wrote to me via email and continued to make sure everything was handled correctly. I love the prices, i love the "hemp" , and now i love the customer service agent who went above and beyond. I already recommend this business to people, but mow i will make sure EVERYONE knows how much i love this company!!!!! Thank you!!!!!!

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Customer service agent Alisha great job…
Customer service agent Alisha great job handling my problems and great personality

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Great quality overall and same for…
Great quality overall and same for customer Service. My go to place.

Reply from JK Distro
Great selection of products and even…
Great selection of products and even better prices sales all the time great customer service as well 👍🏾 💯

Reply from JK Distro
Always Satisfied!
I've been a customer for years and am never disappointed. My most recent order was top shelf and only cost of fraction of what others charge. It only took 3 days from the time I ordered until it landed in my mailbox. The last 5 strains I've ordered have hit VERY NICELY on both taste and effects. Kudos to JK.

Reply from JK Distro
Early delivery and sweet deals
I am a first time customer who discovered this store via my older sibling. My first experience with them has been pretty stellar. They provided me with every single update on my order and it actually arrived a few days earlier than intended. The website itself is user-friendly and easy to navigate. Overall, this is one of the better delivery services out there and you can get a sweet deal for less than $50 (including shipping and handling) on special occasions 🙂↕️

Reply from JK Distro
Always hot and ready!
Better buds. Better prices. Papa jkdistro. The place you have been looking for.

Reply from JK Distro
JK on top
Great quality stuff, fast shipping and unbeatable prices for the quality. Placing my 2nd order today worth double the cost of my first order if that says anything 👀 jk dispo has a long time customer now!!

Reply from JK Distro
Massive waste of time
I am very unhappy with the service. I should have heeded the other reviews that specifically pointed out unreliability. My first order I made had issues. Received all the confirmation emails, and after seven days I’m informed my order has been canceled due to no response on a hold. There was no communication email or status change with the order until it was canceled. Waiting now for the money to be refunded. I tried to find a way to email support but had to go through an ai chatbot which after an unproductive back and forth finally gave me the customer service support email. The only helpful thing it did was tell me to leave a review and where. If you are looking for punctuality and communication from your vendors, this doesn’t appear to be the one based on my experience.
After talking with customer support, all I was told was “we sent an email and there was no response so policy is to cancel.” I did not receive an email notifying me of any hold or reason why before the order was canceled. Not in the spam folder, nowhere. Entirely different tune in the response to this review than the support email. Which ghosted me after one response. Don’t waste your time like they wasted mine.

Reply from JK Distro
Very long shipping even if you paid…
Very long shipping even if you paid extra for 2 day shipping

Reply from JK Distro
Empty Box
Ordered 78.00 dollars right before New Years and was done in a timely manner. However I only received a box with a sample in it and not the Maine attraction was in it. I order alot and they did not care other than contact shipper buy insurance or don't order. Somebody ruined New Years Eve Thank you for reaching out.
We’ve reviewed your order and noticed that shipping insurance was declined at checkout.
By opting out, you acknowledged that we are unable to offer reimbursement or replacement for lost, stolen, or misdelivered packages.
At this time, you will need to file a (damaged) claim with the carrier and their results will be final.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Please let us know if there’s anything else we can assist you with
M (BEWARE OF THIS COMPANY ) IT TOOK ME for $78.00

Reply from JK Distro
I love JKDistro!!!!
I love JKDistro!!!!! I’ve been consistently buying from them since September of 2024 after receiving a sample. The customer service is top tier 10/10. The shipping service is pretty good. The products are great for the price, you just have to choose wisely. I’d recommend the small ounces. My favorite strains so far are the east coast sour diesel and the white guava. JKDistro is my favorite dispensary. Keep up the amazing work.

Reply from JK Distro
It's always great,I love this plathe bestce,my…
It's always great,I love this place,my go to for sure

Reply from JK Distro
J.K. Distro has became a disappointment
At one point in time this was my favorite company to order THCA products from! They use to have amazing deals on shake and small orders but recently the company has seemed to go way downhill! The shake and smalls bulk became a scam to just charge you more for all shake! They also will convince you to buy there fastest shipping option available when most of the time they won’t even send the package out with the correct shipping you paid for, not only that you’ll be lucky if you receive all the product you paid for there’s been 3 different times where over half my order was just completely left out of the box! Unless you are okay with constantly having to be on the phone with some type of customer support or just don’t care to lose money or wait till whenever for your package I highly recommend you don’t use J.K. Distro. It’s a Shame because this Company use to be amazing idk if a change in upper management has happened or what but this is not the j.K. Distro we all once knew and loved anymore.

Reply from JK Distro
Not sure what's going on
Not sure what's going on, currently can't leave reviews on their website?

Reply from JK Distro
Great taste
Great taste! You get a different flavor each time you take a hit. The color is fire green alil like Christmas.I was very surprised and more then happy.

Reply from JK Distro
GREAT COMPANY
I absolutely love this company! I have not had the issues people who are leaving the one stars are having. If there has ever been issues, I have reached out and it has been handled immediately. I would recommend JK to anyone looking for a good experience at a very reasonable price. Thank you JK for the many years!!!

Reply from JK Distro
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