Jigpaws created a beautiful book of pictures for my sister who lost her beautiful lab Ozzy. The quality was better than I expected. It's better if you use the original photo however Jigpaws still man... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a custom hard cover notebook from Jigpaws and couldn’t be happier! The quality is fantastic – really sturdy, beautifully made, and exactly what I was looking for. It feels premium and will... See more
Company replied
I have never ordered from Jigpaws before and I was worried that my order hadn't been acknowledged however I emailed the team who put my mind at rest and kept me updated through the process. I am just... See more
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The cushion we ordered was lovely and will help us keep cherish our memories of our beloved boy. We had an issue with the photo tile however this was promptly resolved. Excellent quality and custome... See more
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Company details
Written by the company
Create Unique Pet Gifts – Personalised Pet Photo Gifts! Simply upload one of your many pet photos and create a lovingly crafted personalised pet photo gift – jigsaws, cushions, photo tiles, journals and cards – to share with friends and family around the world. Jigpaws. Share a little piece of the family.
Contact info
United Kingdom
- support@jigpaws.com
- jigpaws.com
4.7
Excellent
118 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jigpaws
Thank you... that's great to hear. Happy puzzling! Many thanks, The Jigpaws Team 🎁🐶😻🦄👍🏼
Quick efficient accurate service
31 October 2025
Reply from Jigpaws
Thank you Richard. Glad you are happy with our service. All the best for the festive season! Many thanks, The Jigpaws Team 🎁🐶😻🦄👍🏼
No order confirmation.
Product - great. Negative - did not send any email order confirmation.
28 October 2025
Reply from Jigpaws
Hi Hugh.
Hope you are well and thank you for your review.
Glad to hear you love your cushion and we are sorry to hear that you didn't receive our confirmation or shipping emails.
Occasionally, our automated emails do land in spam or junk, so it’s always worth checking there just in case (although imagine you already have).
However, we will check our system to ovoid this happening again in future.
All the best for the festive season!
Many thanks,
The Jigpaws Team 🐶😻🦄👍🏼
Amazing cards they are absolutely…
Amazing cards they are absolutely beautiful, Thankyou so much x
28 October 2025
Reply from Jigpaws
You're welcome Doborah! Thank you so much for the great review. All the best for the festive season, The Jigpaws Team 🐶😻🦄👍🏼
I absolutely love my pillow!!!
I absolutely love my pillow!!!! I loved the way it looked online but it Looks better in person. Arrived quickly and great quality.
Thank you 😊
13 October 2025
Reply from Jigpaws
Fabulous! We are delighted you are happy with your cushion. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Beautiful puzzle...looks just like my…
Beautiful puzzle...looks just like my nieces dog.She is going to love it.Good communication with seller..puzzle is well presented.
8 October 2025
Reply from Jigpaws
Glad you are happy with our service. All the best, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
Thanks for the great review Jane. All the best, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
Great to hear your brother loved his gift! All the best, The Jigpaws Team 🐶😻🦄👍🏼
Mistaken
I, at first, thought it was a scam because I never received a confirmation of my order. However, they dogs receive my order and I really like the product!!
2 October 2025
Reply from Jigpaws
We're so glad you are happy with your lovely cushions featuring your pups. All the best for the festive season! Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Super fast delivery and an excellent…
Super fast delivery and an excellent product.
Thanks so much!
7 October 2025
Reply from Jigpaws
We're glad you are happy with your item and our services. All the best for the festive season! Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
What a beautiful memory !!
The book was easy to compile and simple to move the images around until I got them in the order I wanted. The photos look beautiful and are a wonderful memory of our amazing special dog that we will treasure forever.
16 October 2025
Reply from Jigpaws
Thank you Julie. We're glad you could make a lovely lasting memory. All the best, The Jigpaws Team 🐶😻🦄👍🏼
A lovely jigsaw puzzle of our dog
Great quality and packaged really well. Delivery was fast too
5 October 2025
Reply from Jigpaws
Thank you for taking the time to leave us a review. Happy puzzling! Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
We don't like to keep our customers waiting:) Thank you for your custom. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
great quality and quick delivery!
30 September 2025
Reply from Jigpaws
That's great to hear. Happy puzzling! Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Brilliant product
21 September 2025
Reply from Jigpaws
We're glad you're happy! Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
What a fabulous product
What a fabulous product. So pleased it turned up on my socials and I took a leap of faith to order. Can’t wait to give to my husband at Xmas
29 September 2025
Reply from Jigpaws
Thanks for the fabulous review Sandra! We hope your husband enjoys his gift. All the best, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
We're glad you love your notebook. Thank you for taking the time to leave us a review. All the best, The Jigpaws Team 🐶😻🦄👍🏼
Resived it on time and I am very happy…
Resived it on time and I am very happy with it thanks
20 September 2025
Reply from Jigpaws
The team are glad you liked your cushion. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
Reply from Jigpaws
Thank you for the great review. All the best, The Jigpaws Team 🐶😻🦄👍🏼
Excellent customer service
I haven’t received my order yet but the company have contacted me to say there has been a technical issue and apologised for the delay and issued me a £10 refund off my order. Excellent customer service I feel and cannot wait to receive my photo book. Have ordered from Jigpaws before and will again.
13 September 2025
Reply from Jigpaws
Morning Lisa. Thank you and we're sure you'll love your order when it arrives. Many thanks, The Jigpaws Team 🐶😻🦄👍🏼
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