Jiffy Lube Reviews 

Jiffy Lube has been known to use cheap filters, inexperienced staff, and to take short cuts to blast out as many vehicles as possible. Combine this with low fluid levels after service is complete and rude, short fused staff, you should find another business to service your vehicles.

fast and cheap and usually not bad but, one time they forgot to actually put oil in my car. lol. Good thing I checked before driving off, averted disaster. Check their work

Stopped in today for what I thought i needed an oil change but they told me i only drove 1500 miles on ny synthetic oil and had another 4500 to go or another 6 months thank you for honesty and great service At the mesa az location Dobson and Guadalupe

My wife took her car for an oil change at Stratford CT location and they seemed confused and unorganized while they tended to her vehicle. She documented her bad experience with they customer review portal. Fast forward a week later, her car stalls, we have it towed to the dealer only to find out jiffy lube had not secured the drain plug, oil leaked out and engine was no longer any good. We filed a claim with jiffy lube corporate office and initially we were told that they apologize and they want to "make it right". They send reps to the dealer to inspect vehicle and take photos for claim. After not responding to calls and emails for a week, we were notified end of business on a Friday that they essentially accept no fault or liability and would not compensate for damage done.

I'm a former employee of jiffy Lube, I quit because they didn't want to pay me I started working on November the 4th I was supposed to get my check on the 17th no check so they said Friday the 19 th still no check, & now the manager Rickey is calling me from another phone so I won't know the number, & they wanted me to lie about people cars having problems that they don't have I'm talking about the store in Hamilton ohio at 1358 main street, if you people like your cars don't go there- also I will be in touch with the US. DEPT OF LABOR FIRST THING MONDAY my name is Calvin Goins I'm using my dad's email

THEY SMASHED UP MY CAR AND WILL NOT PAY FOR THE $1000+ in REPAIRS.
I brought my vehicle in for a $19 state inspection on 8/16/21. While my car was in their possession, one of their employees smashed a good portion of my front bumper against a large cement barrier. They told me they'd pay for it, but after receiving the $1052.37 estimate, they have gone MIA. The store Manager says he cannot move forward without the District Manager's approval. I have called and left countless messages for him, as well as reported to Jiffy Lube Franchisee three times. No one will return any of my calls or messages. DO NOT TRUST anything you own to this company.

Bartlett Blvd Jiffy Lube, Bartlett,Tn
I have my oil and fluids changed at Jiffy Lube and I’ve got to say Tony and Rick are the Best, if you need your oil topped off in between changed they are fast and courteous! But Beyond that they are honest and straight forward about what your problem with the car is most likely to be. They don’t attempt to over charge because you don’t know what the problem is, they just fix it! I love going here because they are also fast and let you wait in your car. I really can’t say enough about what a good experience it is every time I’m in there.

Bottomline: Do NOT jeopardize your car maintenance by getting service with Jiffy Lube! If reliability of service and risk of damage after service are not your top priority, at least DO NOT get the service done in store #01051 (2310 SW Archer Road, Gainesville, FL 32608).

Longer version: I had a three day trip to Orlando and Miami, followed by the International flight of my family. We had prepared for the trip.

On Sunday morning (June 20) I took my car (2018 Toyota Sienna) to Jiffy Lube for oil change. I was initially satisfied with how quick it was done.

Then right before we left Gainesville, traveling less than 15 miles since the oil change, the engine oil light turned on. I took the car to the closest Jiffy Lube (Tower Road) which was closed. I parked the car there overnight to prevent engine problem.

Monday morning, the Jiffy Lube staff at that store checked the oil and confirmed it’s completely empty. He examined the filter and said the filter gasket has been tightened up too much and thus broken into two halves. He fixed the issue and refilled the oil.

Right after the fix, I took my car to the previous Jiffy Lube store on Archer Road and explained to the manager what happened and said I will follow up after my trip. As a result of the oil change issue, I missed my hotel reservation and was at the risk of missing the international flight, let alone the potential risk of engine break down (several thousand dollars), risk of someone breaking through my car parked overnight at the store spot, and putting my family’s safety in jeopardy.

Once I returned from the trip, I went to the Jiffy Lube store at Archer Road and talked to the manager and assistant manager, more than ten times in person and over the phone. They delayed any response saying they needed to talk to their upper managers, and refused to accept full responsibility for their mistake, by at least refunding me what they had charged for the oil change. They tried their best to refuse by putting all decision making responsibility on higher management, and then not accepting it.

Last time I went there in person to discuss it with the manager. The manager told me to stay in the lobby while he and the other person were working on the cars. From 10:10 AM to 10:40 AM, they worked on 4-5 cars without respecting my time, and refused to talk, so I left. This whole back and forth took 25 days.

To conclude that, I will NEVER EVER go to jiffy lube again to get any car maintenance. I  discourage you from doing so. What price are you willing to pay and how much risk do you take, in exchange for a little faster service? THINK TWICE!

P.S. All documents (including the receipt, observation by the second mechanic, and images) are available. The is no “Upload” button here.

Victoria B., Brandi R., and Carrigan R. at Jiffy Lube #2076, Team Car Care West 2218 Mildred West, Tacoma, WA 98466 Thank you!!! First time customer bringing my car for oil change, inspection, and checking my concern about my belt. My car has found a home for car care needs. Your team work is evident and outstanding. The team is awesome, professional, knowledgeable, experienced, friendly, respectful of gender identity, and provide excellent customer service/vehicle care. They listen, explain/address customer concerns and do excellent work. Quality work was completed in a timely manner. I liked being able to remain in my vehicle during the service. Thank you all for your outstanding work. Will definitely bring my car back for future services! Much respect and appreciation. ********** (Reviews should allow more stars because you all deserve it!)
From, Work Order #65 on 7/23/21 at 1114 hours, M. Simmons

The gentleman explained everything in detail and they all were very polite.

Tabor was very helpful and quick with oil change. Helpful with coupons also

We took our 2017 Elantra in for an oil change. There were NO noises when we took it in. As soon as my son drove off a loud knocking sound developed. We pulled over to check the oil (I thought maybe the cap was off od something) they had severely overfilled. We took it back and the manager tried to convince us it was fine and finally admitted it was overfill and let some out. The knocking was getting louder. I said it wasn't doing this when we drove it in. He advised my son to drive it into a pond and collect insurance. They will not take any responsibility, less than 20 miles later the engine blew and they won't return complain emails or phone calls. We have professionals saying the overfill and engine cleaner they put in caused the damage but Jiffy lube is stonewalling us. Oh and we realized they sent us with someone else's receipt. We went back to get ours and they gave us a copy (apparently didn't know where original was). Conveniently the back of original receipt says it has to be in our possession for warranty on the work they did
Scam artists...run! We are talking to an attorney.

Typical salespitch for air filter.
Paid $35.00 more on 32nd Ave. in Surrey than I paid in Grande Prairie, Alberta. Will not return.

The staff were very nice.Did a good job on my vehicle.Only thing is...my radiator fluid was empty. When i got home i popped the hood & looked & saw it was empty.Even though this is my fault the fluid was dangerously low, i feel they should of told me & gave me the option to fill it while in the shop.If i didn't look myself, can you imagine the damage to my vehicle?That's why we take our cars to get an oil change in the first place, to also have them check the car out.They cleaned the windows, the carpets, & were extremely nice ppl & a joy to speak to. I just wish they told me.I will be more careful next time, to make sure i fill up the antifreeze & not make this mistake again.

Quick Easy And They Always
Service My Car. I can get an oil change here in 20 minutes and then they change all my filters by the time I check my social media and emails, They finish up my car. I love this place a lot

In March 2020 took my van to Jiffy Lube at Indian River Blvd., Edgewater, Fl for an oil change. I called First to see if they would and had available an oil drain plug for my 2013 Dodge Grand Caravan. Spoke to Jason he informed me that they did and would replace my drain plug on oil pan. After ⛏️ ng up Jason came out, I asked if he replaced plug, he stated yes mamn we sure did. I took him at his word. DUMMIE I AM. UPON arriving in NYS I Needed oil changed and took to local shop where they informed me that Not Only Did they Not Replace Plug, but chances are I May Want entire pan and gasket replaced. As whomever tried removing plug used a hammer an chisel. Major damage occurred. So beware if you don't know who your dealing with AND MAKE SURE YOU 2 nd guess everything.

I live in Santa Fe, but I drive to the Jiffy Lube in Pojoaque to get my oil changed. I love them! The place is clean and inviting and the people are friendly, knowledgeable and honest. Best of all, I’ve never had to wait more than five minutes. My last visit was at 4:00 on a Saturday and I sat in my car for 5 minutes before being guided into the workshop. The mechanics are focused and well organized. Other places have had a wait of up to an hour and the atmosphere was manic and chaotic.
Getting my car’s oil changed isn’t something I really look forward to, but at least, going to the Jiffy Lube in Pojoaque is quick and painless! That’s a real compliment!

Jonathan M and Jerran O and the other guy down below. They did a awesome job. Very fast and friendly. Will continue to keep going to them.

Had to take my car to the dealership after this jiffy lube changed my oil. They didn’t clean my car properly or tighten my oil drain plug. I had massive oil leak and am fortunate that I noticed before my car engine was ruined.

Jiffy Lube will take no responsibility for their negligence. BEWARE!!! I went for an oil change and now I’m stuck with a bill due to their lack of professionalism. I was told manager would be in contact with me nobody has made an effort!

Went to Jiffy Lube on Ogden ave is Westmont,Il. and I will NEVER go to another Jiffy Lube again.I was charged $106.83 for 5 quarts of oil and a filter,nothing else.I had a $10 online coupon but they said they could not apply it because the internet was down,but it was working to charge my debit card.No windows were cleaned,and only the tires on the drivers side got checked for air pressure,oil was spilled on my engine but not wiped off,just all around sloppy work for an outrageous price.The technicians were all wearing masks ,which was appropriate because I feel I got robbed.My local Chevy dealer does an oil and filter change,vehicle inspection,and tire rotation fo $60,thought Jiffy lube would be cheaper for just an oil change,but I was wrong,won't make that mistake ever again.