The best customer service team. I was sent a wrong item by an error in their listing and my misunderstanding too but they resolved the issue with great professionalism. Very friendly customer service... See more
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See what reviewers are saying
Brilliant shop. We are so lucky in the North East to have Windows. All the team working here are experts and so knowledgeable and professional. I was looked after today by John, who demonstrated a b... See more
I ordered an electric bass of which they had one last item in stock. I called them before making the order and I was delighted to talk to their team about the prodct as well as the shipping. Th... See more
I knew of this shop due to being a Lindisfarne fan, but hadn’t ordered from them before until Rough Trade messed up my order for the new Beatles box (with the red and blue albums in it). JG had two l... See more
Company details
Written by the company
JG Windows is one of the oldest and most respected music businesses in the UK, having been founded in 1908. Our branches in Newcastle upon Tyne city centre and Gateshead Metrocentre carry a massive range of musical instruments and accessories, sheet music, Hifi and recorded music, supported by knowledgeable and friendly staff.
Contact info
1-7 Central Arcade, NE1 5BP, Newcastle upon Tyne, United Kingdom
- 0191 2321356
- info@jgwindows.com
- jgwindows.com
Amazing service!
Amazing service!
I wanted to buy a digital piano for my partners birthday but was unsure whether it would be delivered on time. I rang the store and and they were super friendly and helpful, and my piano arrived less than 24 hours later. Not to mention the piano was about £100 cheaper than it was everywhere else. Very happy with my purchase and the service. :)
26 January 2021
Unprompted review
Excellent buying experience
Called in today to buy a cheap electric guitar. Didn't spend much money on an ex dem model but the guy took time to answer my questions, make sure the guitar was in great shape before I took it away and even found me a box to carry it home in.
Highly recommended.
28 December 2020
Unprompted review
Definitely recommend for purchases of…
Definitely recommend for purchases of vinyl - i pre ordered 3 albums. Great service - 2 came in stock so went to pick them up. The staff have time to talk to you and I bought a couple of more albums whilst I was there. Good value prices too.
1 November 2020
Unprompted review
My son ordered a piano
My son ordered a piano, to be put upstairs in his room. The 2 lads who delivered it were really helpful, fast, put everything together and explained everything really well. Would definitely recommend. Thanks
25 September 2020
Unprompted review
Ordered a guitar during isolation and…
Ordered a guitar during isolation and the team were so helpful and even went to the other store to look for the guitar which was on sale. Really helpful and very patient with my 100 different questions I asked over messanger. I could not fault there great customer service.
Steve B
12 May 2020
Unprompted review
Fantastic company
Fantastic company, best price by a mile, fantastic next day delivery for £4.99. I can only recommend
3 November 2018
Unprompted review
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