Jgadget4u Reviews 63

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

FR -- SAV pitoyable et annule les commandes quand on insiste pour avoir des réponses. Envoi depuis Hong-Kong et non Royaume-Uni. Son site a une faille de sécurité importante qui permet de retro... See more

Rated 1 out of 5 stars

Utter rubbish - will never send you anything, will never reply to your questions by email or phone. Just a money laundering firm - they will hold your monies until you complain to paypal and get the r... See more

Rated 4 out of 5 stars

Ordered Go Pro Hero 6. Received tracking number, delivery through DPD. Message from DPD said package not received with them. Initially had been told item would arrive between 3 - 10 days so thought... See more

Company details

  1. Photo Shop
  2. Camera Store
  3. Electronics Store

Information provided by various external sources

JGadget4U.com - Camera Store, DSLR, Digital Camera, Lenses and Photography Accessories Store with the latest DSLR, pro and consumer camera, lens and accessories in stock


Contact info

1.6

Bad

TrustScore 1.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saved me over hundred dollars

I saw lots of negative comments, I bought 2 smartphones and the service was excellent. I received their order emails. Initially explaining that tracking was not available, but a few days tracking was supplied. I was then able to track my parcel. I would recommend it.

13 April 2018
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS ORGANISATION - Refunded via Paypal following dispute

DO NOT BUY FROM THIS ORGANISATION! (Unless your happy to wait almost 1 month to get a refund lol)!
I purchase a Samsung S8+ for £504.95 on the 17/12/17. I paid via PayPal. I received an email requesting to confirm the address which i had done. After seeing some of the negative feedback on this company on various websites, i chased my order via email on the 20/12/17, 23/12/17, 02/01/18. I received no response. I raised a dispute via Paypal on the 03/01/18. The seller had 10 days to response, which they didnt. On the 14/01/18 i got a refund via Paypal.

14 January 2018
Unprompted review
Rated 1 out of 5 stars

Don't buy from them

Don't buy from them, placed an order nearly a month ago and never received the phone, sent them many emails and never replied. This is a scam, still waiting for paypal to refund my money

10 January 2018
Unprompted review
Rated 1 out of 5 stars

Avoid JGadget4u.comike the plague

I agree with all of these reviews. This is a fraudulent company and I have reported them to trading standards and will be reporting them to PayPal. I have had an appaling service, with pooor communication and no follow up. Stick to mainstream reputable suppliers.

9 January 2018
Unprompted review
Rated 1 out of 5 stars

Jgadget4U is a fraudulent online seller

Let your feet do the talking
This company is a fraud, and I am going to report it as such to the UK consumer protection agency
All the complaints match my complaint
I ordered my iphone8 plus through PriceMinister (also a dubious firm( stick to reputable companies like amazon)), on Dec 4 2017 with a promise of max 10 day delivery period. December 28, after a series of BS correspondence, where they lied and lied, still no phone. DPD claims they never received it. In other words, it was never sent.
Share this with all your friends.
They are an outright fraud!

4 January 2018
Unprompted review
Rated 1 out of 5 stars

Hello guys

Hello guys, I have ordered a phone from this rubbish online site in the beginning of Dec 2017, but still waiting..can someone help me how to get my money back? How to use PayPal for refund?
Thank you...

2 January 2018
Unprompted review
Rated 2 out of 5 stars

Prices are amazing almost like it’s too …

Prices are amazing almost like it’s too good to be true but apparently they ship from Hong Kong. Took weeks for my item to arrive and when I wanted to cancel it I couldn’t because there wasn’t an option to. Also they don’t even reply to any emails nor is there a number you can contact. But I still got my item after ages of waiting.

2 January 2018
Unprompted review
Rated 1 out of 5 stars

Utter rubbish

Utter rubbish - will never send you anything, will never reply to your questions by email or phone. Just a money laundering firm - they will hold your monies until you complain to paypal and get the refund from paypal - but that can take weeks, so these guys are just using your monies for free... Don't expect any goods to be sent to you...

1 January 2018
Unprompted review
Rated 1 out of 5 stars

I ordered a DJI Spark Drone on the 11th …

I ordered a DJI Spark Drone on the 11th December, a week later no update on the order, I emailed three times, last email to cancel the order since it was not going to be here in time, yesterday (29th December) I receive an item from them, a Samsung DeX.......Less than a 10th of the value, PayPal have been really helpful and I am hopeful to get my money back!

30 December 2017
Unprompted review
Rated 1 out of 5 stars

Scam scam scam! Avoid

SCAM SCAM SCAM!!! DO NOT WASTE YOUR YOUR TIME LIKE I DID. i ordered A SAMSUNG NOTE 8 ON THE 7th DEC. THEY WILL TAKE YOUR MONEY AND THEN IGNORE YOU, THEY DONT EVEN HAVE THE DECENCY TO REPLY BACK TO EMAILS. YOU WILL THEN HAVE TO WAIT A MONTH OR SO TO GET YOUR MONEY BACK VIA PAYPAL. AS OF 30th DEC I AM STILL WAITING FOR MY REFUND

30 December 2017
Unprompted review
Rated 1 out of 5 stars

Do not purchase from here. If you do, use PayPal for your own security.

Company creates a tracking ID with DPD but never gives the parcel to them. Steer away from them regardless of whether or not they reply to your initial questions and requests. When there is an issue, they will not get back to you.
Still haven't received my parcel after 3-4 weeks.
If you are willing to take the risk, make sure you use PayPal. PayPal refunded all my monies.

28 December 2017
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever

Ordered gopro, as a Christmas gift, on 29th of November, email said that it’ll be delivered in 3-10 working days. I received a text from dpd saying my item will be with me on 4th of December which. Emailed JGadget4U, who replied after couple of days saying that the item will be with me by Wednesday 20th but haven’t received it (they also changed the delivery time to 7-14 working days!). The tacking was alive on Friday 22nd but the driver couldn’t find my address! Finally got it on Saturday, a day before Christmas Eve, because of that I had to buy a different Christmas gift! Very disappointed with the whole experience, never will use this website again. Trying to return the item for a refund but no luck so far (but what could you expect from them).

28 December 2017
Unprompted review
Rated 1 out of 5 stars

Awful experience with this company !

Awful experience which unfortunately doesn't seem uncommon according to the recent reviews. I ordered a phone on 6th Dec as a Christmas present. I had the usual DPD contact saying it was going to be delivered but then delivery cancelled as my order has not been 'received'.......sounds familiar if you read the other reviews ! Why are DPD letting this company do this still ?? Surely they don't want their good name tarnished by this company ! As of today 27th Dec I am still waiting....not response to any of my e mails or on line contacts, no phone, nothing. I have a really disappointed son and have raised a claim with PayPal to try and get my money back. Please don't make the same mistake i did, stay well clear of this company !

27 December 2017
Unprompted review
Rated 5 out of 5 stars

No complaints. Would use them again.

Tracking was quite poor but could follow on colissimo/la poste site as dpd site said parcel wasn't with them. Still eventually came via dpd. Note 8 delivered for under £600 and took about 10 working days. Well satisfied and would use them again.

27 December 2017
Unprompted review
Rated 1 out of 5 stars

No product, No communication, No chance will I deal with them again.

Purchased product from jgadget4u on 4th December and was delighted tor receive an email stating that the product would arrive on 7th December via DPD. As seems to be commonplace, DPD subsequently notified me that the product had not arrived at their depot. Despite raising various emails for requests for information, these have been ignored. I have raised a resolution with Paypal for a refund as seems the item was a Christmas present, I had to purchase the product elsewhere. Quite simply, unless you are prepared to risk your money and not get the product you ordered, don't bother dealing with this company.

26 December 2017
Unprompted review
Rated 1 out of 5 stars

Purchased my product on the 5/12/17

Purchased my product on the 5/12/17, It is now the 24/12/17. I have been scammed by this company after being promised delivery after 3 working days. Cannot understand how this company is allowed to trade?. People, if it seems to good to be true it normally is!.
Do not purchase anything from this company!!.

24 December 2017
Unprompted review
Rated 1 out of 5 stars

NOT RECOMMENDED - Pas recommandé

FR --

SAV pitoyable et annule les commandes quand on insiste pour avoir des réponses. Envoi depuis Hong-Kong et non Royaume-Uni. Son site a une faille de sécurité importante qui permet de retrouver les informations de ses utilisateurs.

EN ----

Pitiful after-sales service and cancels orders when you insist on getting answers. Shipping from Hong Kong and not UK. Its site has an important security flaw that allows users to retrieve their information.

23 December 2017
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look