For some reason my accountbwas linked to this account. The query was sent through and they are guving me a refund to proof their loyalty to customers.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Definitely i was not expecting to receive anything back, but I'm happy to see that my situation was checked and also for the exception that Kai did for me moving forward, looking at the way that was m... See more
I got a good service from jewelglows and they are so friendly I would recommend my friends to go buy their staff and it's quality as well
Their team is great , there is no charge payment in here , just communicate with them they will help you
4.2
Great
176 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks Eugene for the follow up call
Thanks Eugene for the follow up call . Great customer service, satisfied with the product 👍🏽
30 August 2024
Unprompted review
Good communication
26 August 2024
Unprompted review
Good customer service
9 August 2024
Unprompted review
Took a long time for them to respond
Took a long time for them to respond
31 July 2024
Unprompted review
Reply from Jewelglows
Dear Pat,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@jewelglows.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Refund my money sir help sir
24 July 2024
Unprompted review
The promptness in addressing my…
The promptness in addressing my situation and subscription cancellation
2 July 2024
Unprompted review
Waiting patiently.
17 June 2024
Unprompted review
My problem was taken charge and the…
My problem was taken charge and the issue was resolved by Lena in the escalation team.
3 June 2024
Unprompted review
Site needs to be explained more
I didn’t even realise what I was signing up for. I was ordering something online and it took me straight to this site. It doesn’t give you a very good idea of what the site is about or that you are paying an amount each month. Thankfully the problem is in charged has been addressed
31 January 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.