I did not receive my order, nor did they reply to my emails, now the email address is bouncing back, DO NOT buy from this site.
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See what reviewers are saying
Inspite of sending several mails, no response on the order !! Tracking number is 66330 and order number UD072485785YP !! They are not informing the local post office to contact them and check not givi... See more
Omg it's so beautiful as well as functional! Im a bit clumsy, so i may or may not have dropped my phone 4 times already since i received this case. Luckily, it kept my phone safe and free from cracks... See more
I recently ordered two extremely pretty Marble design cases for my iPhone11. I absolutely love this particular design and these 2 will add to my collection. They fit perfectly and are so easy to slip... See more
Company details
Information provided by various external sources
JewelCove is an online store that sells trendy phone cases!
Contact info
United States
- info@jewelcove.co
- jewelcove.co
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Not Delivered, No Communication
I did not receive my order, nor did they reply to my emails, now the email address is bouncing back, DO NOT buy from this site.
Bad customer service
So I buyed 2 rainbow cases 2 years ago and they were very nice. Since I‘ve got a new Iphone I ordered 2 new cases back on 02.12.21, and they still did not arrive even tho I already payed them. I already wrote 2 mails to them, but didn‘t get an answer. It‘s a good product but such a bad customer service.
Stunning
I have had my case for over a year now and I can’t stop looking at it still and admiring it, beautiful beautiful. The material is so nice to hold onto it’s a nice tough marble like material.
Very disappointed and wouldn’t recommend
I ordered my case beginning of May and up to now I haven’t received it. Have been sending emails to them but no one seems to be interested in replying or giving me an update. I feel duped and I wouldn’t recommend them to anyone. They were very friendly when I ordered and were sending me emails everyday but now all of a sudden no one is available to communicate with me.

Reply from JewelCove
iPhone 12 mini cases are not the size of the actual phone
I paid for 3 iPhone 12 mini phone cases and received cases that were literally 2x smaller than my actual phone size. The case says that it’s an iPhone 12 mini and is the size of an iPhone 12 mini, but my phone was 2x bigger than the case in width and in length. My phone literally sat on top of the case instead of being able to go in.. that’s how small it was.
Awful and disscosting and dissapointedt…
Awful and disscosting and dissapointedt and bad. I recived my order today. It wasnt what i accept from it. I just put it into garbage roght away .

Reply from JewelCove
Complain regarding the phone case
Completely disappointed with their service because I had ordered a phone case on the 5th of feb and my order was excepted and I waited for 25 days and then I contacted jewel cove and they said that it is in your local post office and when I checked there it was not there. Then I came to know that my order is canceled due to security issues.
I didn’t even receive a mail regarding the cancellation of my order.
and I had ordered this phone case at a discount i.e the phone case was originally for 14.95 $ in total but then I got it for 12.95 $ and then when my order was canceled the discount coupon has gone away. So I believe that for them discount is just to attract customers but actually you don’t get discounts.

Reply from JewelCove
God job doing
Fantastic phone case
Fantastic phone case. Looks en trend super stylish and sleek design!!! Love love love my marble dream thanks heaps xx
I love JewelCover!
I have ordered a couple phone cases from JewelCove and I am obsessed with them! Such good quality and I will definitely keep buying from them!
Stunning flexible iPhone cases (I do…
Stunning flexible iPhone cases (I do not enjoy hard plastic ones). The honestly made my phone “look” new again due to the look of the edges that wrap around my phone. It’s sleek and comfortable to the touch and add such class to it. So happy & excited!! Got lots of compliments already (sent photos out as we are in lockdown due to Covid at the moment) and even my husband really liked it (he who does not like to use phone cases).
excellent service
Review from Canada
Even with me living in Canada and during Covid, the delivery process was quick and I received my phone cover in perfect condition. The phone cover was exactly as shown on the picture and excellent quality. I would definitely order again from JewelCove.
Star phone case
I ordered a phone case and it came super quick considering the pandemic, and it’s very good quality and it looks amazing.
Ordered 2 cases from jewel cove and…
Ordered 2 cases from jewel cove and honestly couldn’t be happier. Both cases were even better than I expected. Will definitely use again
Fast and easy transaction
Fast and easy transaction ! Amazing quality phone case I love it so much !!!
I loved my jewelcove cover and process…
I loved my jewelcove cover and process was perfect.
Thanks
Love my new phone case!
My phone case arrived really quickly, just as described and i totally love it!
These are a must!!!!!
The 2 x phone case I bought are amazing. Everyone comments on them how lovely and unusual they are, real eye catchers!! Speedy delivery too.
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