Jeulia UK Reviews 446

Ive been pondering over a new engagement ring as I had lost a couple of stone. I seen this ring where I could adjust the colour of the stone to my peference. Ho how easy was it to do it. I am waiting for it to come now(cannot wait) Thankyou for making this experience easy and exciting

To be honest, there has been far to many choices, taken me a couple of days to choose, im so pleased with the quality and price of these wonderful items!

Very easy to order. Safe payment and hoping the ring arrives before 21st April as that’s the day I get engaged to my African Queen.

The ease of using the website and purchasing the ring.

Great choices and very reasonable prices

This company has beautiful jewellery,at affordable prices,each piece is amazing,keep up the good work 🍀🇮🇪🩷💋

Easy process to order. Will see if the delivery part is as good.

Great website easy to use. Good prices.
Kept me updated on my purchase

Good variety of jewellery at reasonable prices and good customisation options. Looking forward to receiving my ring and seeing if it matches up to the design.

Absolutely lovely ring, very sparkly. I've just ordered another ring from Jeulia. I find them very reasonably priced and the designs are very nice

Beautiful designs but I’ve had my ring for 3 weeks and a stone has already fallen out. 3 days later a second stone fell out. They don’t cover returns fees. They also have crazy short return periods, it has to be shipped within 7 days or I lose my 30 days returns clause… terrible product. Terrible service. They make money on every failed purchase so clearly they don’t care about customer satisfaction at all. They also have another trust pilot page that shows them in a better light, clearly not getting a full picture. The company did respond to my trust pilot post asking for more information but nothing ever came of this. Due to deliver fees, I paid £26 to basically rent the ring for 10 days. And the conversation with their customer service was overly frustrating, I was repeatedly offered an exchange despite being very clear that I did not want anything of such poor quality.

Beautiful jewellery, 5 stars.

Beautiful jewelry, fantastic prices , no hassles or issues ordering.
Thank you

Easy loads of choices

Very straightforward creating my item for my soon to be fiance,

Amazing free gifts because who doesn’t love a freebie haha,

Husband ordered me a ring for Christmas. 1st of all it was late arriving.
Within 2 weeks the stones fell out. Contacted them and they reluctantly said they'd offer a replacement.
Then they said they wanted £30 to post the replacement.
We refused stating we would claim full refund for faulty product and just reorder as wouldn't need to pay shipping then as was free.
They agreed to send a new one for free.
Within 1 week the replacement rings stone fell out.
Contacted them again.
Took them a further 8 days to respond and now saying its out of 30d returns, saying that the 30d starts from the 1st ring bought not the 2nd.
Now no one is replying and they won't budge. AVOID AVOID AVOID!! on top of that the jewellery is cheap looking and feel cheap too.