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Company details
Written by the company
Nous vous garantissons l'échange de vos produits ou le remboursement suite à votre éventuelle demande dans un délai de 14 jours suivant votre commande. Pour cela, nous vous invitons à nous contacter au 0259460009 Cordialement et à bientôt. Lou Jeu Jouet
Contact info
34 route du Nugué, 35410, Domloup, France
- 0259460009
- contact@jeujouet.com
- jeujouet.com
2.8
Average
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Unfortunately after a painless ordering …
Unfortunately after a painless ordering experience, I received a scooter for my sons 1st Birthday that was not fit for purpose and dangerous. It had a broken handle which exposed a sharp metal edge.
I was then sent a replacement part which was for a different scooter. At this point I would have expected an immediate replacement scooter, but instead the company has chosen to supply another set of handle bars and expect me to fix the toy. These are not cheap toys and they are not only meant to be beautiful and fun, but safe.
Now 3 weeks after I initially ordered and 2 weeks since my sons 1st Birthday I still don't have a functioning and safe scooter for him to enjoy.
I am really not happy with my experience dealing with this company and feel very let down
24 January 2018
Unprompted review
Great site with lots of Moulin Roty specialty products and easy to order within Europe!
I found the old-fashioned Moulin Roty and the three stove-top pots which I've been looking all over for and waiting to buy since I first saw them three years ago in France.
It was easy to choose the products, get the shipping cost and fill in my details.
I tried to register from the beginning and the website didn't register the details. I needed to register separately a few days later.
The e-mail with the delivery details had a link to a delivery company website which was not the one being used for my shipment and I was not able to track the shipment which was a little frustrating.
I am still waiting for an answer from my e-mail regarding the registration and getting my points applied to my account. Hopefully customer service will answer soon!
14 September 2013
Unprompted review
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