easy to book, I just kicked out once during booking, no issue all data were saved on the page. option for cancellation and changing also with charge, but some other company didn't have it or you have... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found it difficult to navigate Doesn’t let you choose seats Confused me with the pay authorisation Doesn’t print tickets straight away Leaves you wondering if it worked or not
Company replied
Thanks for the chance to comment. I did have a couple of attempts to book. It seems my credit card limit prevented me making the purchase but the messaging online did not provide this advise.... See more
Company replied
I never had a problem making the booking, but had an issue with the payment going through. It kept rejecting my card and the time taken to get to this conclusion was a prolonged period. I had to rep... See more
Company replied
Company details
Written by the company
Jettzy is an online travel agency that is dedicated to providing its customers with the best possible travel experience. Through the use of advanced technology, Jettzy.com.au is able to offer highly competitive airfares, making it a popular choice for travelers looking to save money on their flights. The website's user-friendly interface allows customers to easily search and compare prices from a variety of airlines, while its sophisticated algorithms ensure that customers can find flights that meet their specific needs and preferences. Jettzy.com.au prides itself on its commitment to customer satisfaction, offering exceptional service and support to ensure that every trip is a success. While Jettzy.com.au recognizes the importance of technology in the travel industry, the company remains humble and focused on its mission of providing customers with a simple, affordable, and stress-free way to plan their trips.
Contact info
New Zealand
- jettzy.com.au
3.5
Average
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Jettzy
Thank you for your positive feedback
Not professional at all
Not professional at all. Changed my flights with no alternatives.
7 April 2026
Reply from Jettzy
Hi Chloe,
Our team advised you of the alternative flights. Please check your email again.
Cheers
Jettzy
Reply from Jettzy
Hi there,
We're sorry for the inconvenience.
Kind regards
Jettzy
Reply from Jettzy
Thank you for your positive feedback
Reply from Jettzy
Thank you for your positive feedback
A really good way to book multiple…
A really good way to book multiple tickets rather than visiting the individual Airlines really easy booking process and payment process.
5 June 2026
Reply from Jettzy
Thank you for your positive feedback
Reply from Jettzy
Thank you for your positive feedback
Reply from Jettzy
Thank you for your positive feedback
It's easy to booking no complected and cheaper too.
It's very cheaper and no complected to booking.
11 June 2026
Reply from Jettzy
Thank you for your positive feedback
Reply from Jettzy
Thank you for your positive feedback
So easy it was my first time using the…
So easy it was my first time using the site and it was incredibly easy to use and understand to price,date's of traveling and excellent service
2 June 2026
Reply from Jettzy
Thank you for your positive feedback
Reply from Jettzy
Hi there,
Please advise what additional costs were added to your flights, as we're unable to find them in your booking.
Kind regards
Jettzy
Reply from Jettzy
Thank you for your positive feedback
Very easy to find the right flights
Very easy to find the right flights, I can’t fault the experience seat choice was straight away and upfront with cost for individual seats, I appreciate how quickly they sent through the itinerary email (~1hr) and the seat choice confirmation email (~2hr)
Thank you!
2 June 2026
Reply from Jettzy
Thank you for your positive feedback
A bit of confusion with seat selection…
A bit of confusion with seat selection and the email sent to rectify wasn't really clear on the action I needed to take. It took a couple of emails to sort it out and caused a little anxiety, but other than our wording in the original email, the assistance to rectify was excellent c
2 June 2026
Reply from Jettzy
Thank you for your positive feedback
Flight loose because the delay
2 June 2026
Reply from Jettzy
Hi Jose,
Sorry we are not sure what you meant. Could you help clarify how we can assist?
Kind regards
Jettzy
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