Jetterix Reviews 342

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more

Rated 4 out of 5 stars

Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more

Rated 5 out of 5 stars

This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more

Rated 4 out of 5 stars

I made a mistake when placing an order. I didn't realise it was in$USD instead of AUS$. I cancelled the order immediately as the price was nearly twice the cost in AUS$. I always use PayPal for any un... See more

Company details

Written by the company

Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.


Contact info

3.7

Average

TrustScore 3.5 out of 5

342 reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

JETTDRIBBLE

Stay away from this mob. Absolute fraud no better than a everyday hose connector, certainly will not have results as shown in their marketing
Don’t believe Buy one you will find out the hard way very expensive with negative results, only good for watering the garden

10 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

UPDATE

Hi Peter,

Thank you for this information.

Your case has been escalated and a support agent is now reviewing the situation to ensure this is resolved promptly. We appreciate your patience and will follow up shortly.
________________________

Hello Peter,

Thank you for bringing this to our attention.

We want to learn more what happened with your Jetterix. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Matt from Jetterix

Rated 1 out of 5 stars

Ordered (1) unit for $40 charged me $187 for (1)

Ordered (1) unit for $40, the paid invoice came on my computer within 2 minutes. I saw they changed my order to (3) units for $187.00 I sent email within two minutes and was sent back a robo response that meant nothing. I then took about an hour sending messages explaining the problem but to no avail. I called bank and they already pended the amount. My bank said I could change the card or wait until it is paid and dispute it. They are the worst company I have ever dealt with and they don't answer phone calls at all.
Don't ever deal with this company, I will fight them to get my money back and I don't need this in my life. I should have followed my gut and ignored there product and all the bullshit.

Jetterix is a rip off company and they will cheat you everytime.

Bill

14 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello Billy,

Thank you for sharing your feedback with us. We're saddened to hear about your experience.

For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed.

We are always reachable via our customer support channels and respond to all customer inquiries. During peak periods, replies may take a little longer, but we do not leave customers without assistance.

That said, we are eager to review your case and get to the bottom of the situation. We have assigned an agent to contact and assist you accordingly. Please make sure to check your email inbox.

Let's keep in touch,
Matt from Jetterix

Rated 1 out of 5 stars

Phony reviews; not about the actual product.

Reviews about jetterix are mostly not about the product. The two reviews that are actually about the product say that it is not a good product.

14 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello David,

Thank you for your feedback.

We encourage all customers to share their feedback with us, positive or negative, so we can improve. We comply with the platform’s review guidelines, ensuring that all feedback on our profile is authentic and reliable.

If you have any questions about the product, please don't hesitate to reach out to us via email at support@jetterix.com.

Kind regards,
Matt from Jetterix

Rated 1 out of 5 stars

Fraudulent Company

This company operates along with Hose Hawk - selling pressure hose nozzles. If you give them your payment information, they will make unauthorized charges to your card. When you try to cancel it within an hour, they say they already shipped it- which is a lie.

The real merchant name where you will be charged under is Commerce Core UAB

14 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello there,

Thank you for sharing your experience with us.

For clarity, an order is created only after checkout is completed and payment is confirmed. Any add-ons or additional units of the Jetterix, must be explicitly selected and confirmed by the customer before the order is finalized.

We want to learn more what happened with your Jetterix. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Matt from Jetterix

Rated 1 out of 5 stars

Not happy

I’ve already had a bad start to ordering this product. Did not say it was US dollars and ordered it thinking it was 59.99 Au. Charged $120 US dollars. Sent their customer support an email to cancel within 5 mins of ordering but they said it’s too late parcel already processed! Unbelievable. No choice but to advise my bank to dispute the transaction and get refund. A pain as now have to wait for new credit card issue so they don’t charge my card again as I see others have been multi charged here. Dodgy company by the sounds of all these bad reviews ☹️ not ordering again online it’s just not worth the trouble as there are so many scammers like this one. I see a lot of people say the product is rubbish too. What a waste of my hard earned money!

12 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello Victoria,

Thank you for your feedback.

All charges, including currency (which varies depending on the region you are ordering from) and shipping, are displayed before an order is finalized. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

Now, we would like the opportunity to review your order and address any concerns you may have. We have assigned an agent to assist you accordingly.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Matt from Jetterix

Rated 2 out of 5 stars

Product Does Not Meet Advertising Claims

I ordered one Jetterix but the price on the invoice was raised $10 for the warranty. The product shipped from China in an envelope. I tested it and found the pressure to not be what was advertised. When I asked to return the item for a refund, I was told that if had to be unused and in the original packaging. I explained that I had to cut open the shipping envelope and test the item to determine whether it matched the advertised claims. They offered a 25% refund if I kept the item. I declined, and they upped the offer to 45%. I again declined. The offer was increased to 70% and I would not have to pay return shipping. I accepted this since it was around the break even point. I can use the Jetterix to wash the car, but it is useless for cleaning concrete.

10 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello there,

Thank you for taking the time to share your experience with your Jetterix purchase.

We appreciate your detailed feedback regarding the product performance and the resolution process. Your input is valuable and will help us continue improving our products and services.

We’re glad that the situation was resolved. If you have any further questions or need assistance in the future, please feel free to reach out.

Best regards,
Matt from Jetterix

Rated 1 out of 5 stars

Pressurizer not compatible with standard hose in the U.S.

I received a pressurizer in the U.S. and it isn't compatible with U.S. hoses as the pressurizer as a male connector and so does the typical U.S. hose. I know I might be able to buy something at the hardware store that might make the item work, but I don't think I should have to do that as the product should be compatible with hoses in the markets it is sold to.

12 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello Kelly,

Thank you for sharing your feedback, and we're saddened to hear that Jetterix didn't meet your expectations.

Your concerns regarding the product are important to us, and we want to learn more about your experience with Jetterix. To address it, we have assigned an agent to review your case.  Please keep an eye on your inbox for further assistance.

Best regards,
Matt from Jetterix

Rated 5 out of 5 stars

When I wrote to the company they…

When I wrote to the company they responded quickly. I very much appreciated that. That is good customer service.
May 25th: I ordered this on May 5th and still not have received it. They are saying to track it. In doing so, it is going all across the World just not to me. I requested my refund.

8 May 2026
Unprompted review

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