Jetterix Reviews 347

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more

Rated 4 out of 5 stars

Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more

Rated 5 out of 5 stars

This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more

Rated 1 out of 5 stars

Careful! No indication anywhere that payment was in US dollars, not AU. I ordered 2 but after checkout it billed me for 3, ‘$187’ - didn’t notice this until too late. On checking my credit card app I... See more

Company replied

Company details

Written by the company

Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.


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3.6

Average

TrustScore 3.5 out of 5

347 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This is a complete scam

This is a complete scam, do not use this company. I ordered one and got billed for three at a total of £157.
They do not work, no better than any ordinary hose nozzle. Avoid!!

28 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hi Catherine,

Thank you for sharing your feedback.

We strive to provide a clear purchasing experience and take comments regarding order quantities and product performance seriously. For clarity, orders are only processed after checkout has been completed and payment has been confirmed.

Your case has been forwarded to our support team for review. An agent will be in touch shortly to discuss the order details and provide further assistance.

Please watch for an email from our team.

Kind regards,
Matt from Jetterix

Rated 4 out of 5 stars

I ordered the goods as it seemed ideal

I ordered the goods as it seemed ideal, but I was very disappointed as the spray from the attachment was no different than the normal hose spray gun. Therefore I decided this was not worth the price it cost. I will now return for a refund. The gentleman I spoke to was very helpful and polite.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

Dissatisfied!

Jetterix spray nozzle(s) doesn't work for me. Tried spray gun more like a regular spray when activated. Nothing like the video promos.

Need to return for refund.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Strong yet easy to use power washer

explained well what the power washer would do and didn't get too pushy about add ons. They did have add ons and certainly mentioned many but there was small print to deny more than what I wanted, which was a power wash that an 80 year old woman can handle.

28 May 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam , as other reviewers have noted the cost displayed online, bears no resemblance to what they actually bill you. It implies the company is Australian, with lots of “Australian stories”, and therefore the amounts displayed are in AUD, however it is actually a US company which you only discover once the billing transaction is processed. It also implies free shipping, yet a shipping charge is added to cost. There is also a totally spurious “extended warranty charge.

Contact your payment provider to cancel the transaction immediately as I did.
Note: even though the payment provider , in this case Paypal, cancelled the transaction , my account was still debited, so the transaction had to also be contacted to cancel there as well.

The company emailed me based on this review because quote “ Providing clear pricing and checkout information remains a top priority for us”.
Really. Read some other reviews.

28 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hi there,

Thank you for bringing this to our attention.

Providing clear pricing and checkout information remains a top priority for us, and we take feedback regarding billing experiences very seriously.

As we were unable to match this review to a specific order, we have sent a separate request for additional information so we can investigate further and assist you directly.

Kind regards,
Matt from Jetterix

Rated 1 out of 5 stars

I ended up placing a duplicate order…

I ended up placing a duplicate order within minutes of the first one. I really did not think the first order had gone through due to the tons of pop up ads that came up. I never hit place order. I did place the second one. When I discovered two orders were paid for on Paypal, I immediately called to cancel order. It truly sounded like that would be done. Next day I get an email saying it is too late. I responded to email. OMG! When you respond to a customer service email you get a totally different person who has no knowledge of what went on prior to their email. It is very frustrating. At one point, I was given an offer of partial refund. I replied with a question. Guess what? Got an email from a totally different person with not one mention of the offer. I hit reply every time. There is no logic to their customer service at all. At this point, I am getting two units. Don't order from them. If there is a problem, you cannot fix it.

24 May 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello Jacqueline,

We appreciate you taking the time to leave your feedback.

We continuously review the customer experience to ensure the ordering and support process remains clear and straightforward. Your comments regarding the duplicate orders and follow up communication have been forwarded to the responsible team for further review.

A dedicated agent is currently reviewing your case and will assist you directly.

Best regards,
Matt from Jetterix

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