Jet Delayed Reviews 

At the beginning of the process they are very communicative and reassuring but as soon as the claim was accepted by the airline they just disappear and ignore any of my emails. Last info I got from them came in July saying they will pay out in 4-8 weeks time. It’s been months now…disgraceful company and customer service 👎

Many negative reviews about the fact that fees are 42% but when you have been consistently ignored by the airline and even the ombudsman rejected your claim, it was "last chance saloon" and I felt that 58% of what I was due was better than the 0% I had received in the past 2 years. Jet Delayed earned their 42% by allowing me to sit back and await the result of my claim, which was successful.

I claimed on behalf of myself and my partner who were delayed over 5h, my partner got his compensation 1 month earlier than I did, he got MORE than me despite being on the same flight, jet delayed would ring me non stop for months hassling me and asking had he got his money, then they never gave me a call to let me know my claim came through!! they were 100% trying to get away with my compensation without me noticing.

Easy to deal with and claim arrived as they said it would

All the effort and communication which was put into my case was much appreciated thankyou Adam

Regards Diana Robinson Mack

Jet Delayed got me and my wife a refund for a nightmare flight that ruined our holiday. They provided a great service, they were fast and efficient, reliable and they did exactly what they said they would, the money was sent to me by bank transfer without issue. These guys are the real deal.

Great communication and received a refund for my Emirates flight within 2 weeks! Will recommend and use again. Got over 1200 euros back which covered my flights and some!

I used Jet Delayed to claim back compensation for a ryanair flight that i was delayed on. I didn’t think i would get anything back but In just under 3 weeks i got told my claim was successful. It was easy and simple and the money was simply sent to me by bank transfer. I am over the moon. You guys are the best!

I could get 250 euros, I will get 135 because they take 42% plus and 10 euros admin without informing about it in advance. I recommend reporting complaints to air transport not use this firm.

Do not go with Jet Delayed. They are fraud. Their system did not recognise that the same application came in twice… they had no idea … they had collected Identity details twice already and kept asking again and again. And finally they asked for my bank details instead of posting cheque for my claim. Really??? Am I so stupid JET DELAYED TEAM??

AVOID AT ALL COSTS. Go to the airline directly. As you can notice not a single one of the reviews, including the higher star reviews, have seen a successful outcome. This is because the company is a scam and uses your information to claim the full compensation amount for themselves, before telling you that your refund was “unsuccessful”

They did their best for us . Sadly but not surprisingly Ryanair have an answer for everything and they lie.
Adam got all my info and put it to them. No way! They weren’t paying up so we lost our money and because we couldn’t wait at least 4 hours in order to fly we were forced to buy new flights whilst in the airport as we were flying to Dublin and going on the bus to Belfast and train to our hometown where we live. Leaving at the new time meant when we would get to Belfast we had no way home as last train was gone . Nevertheless I was very happy at how Jet delayed dealt with the situation and would have no reservation in recommending them to anyone who suffers under the hands of the airlines. Thanks Adam and Jet delayed. Much appreciated your efforts

Great! Very helpful.

Fast efficient great communication and very helpful

As far as I could see, Jet Delayed gave an honest and fair assessment of the situation. Although the outcome was not what I was hoping for, the representative went to great lengths to explain the reasoning. The phone call was not curtailed so, therefore, all my questions were approached with understanding and sympathy. I wish all "chats" could be as accommodating. Thank you.

Absolute waste of money with pathetic service....basically paid money for nothing and answer was a copy-pasted template.

I had to chase the answer after 9 days of ignoration and the response was straight away as mentioned above

AVOID!!!

Just give through my claim with a lovely gentleman who couldn’t have tried any harder to help me went above and beyond. Happy to share any successful claim if this is how much they help.
Thanks again I will be recommending your service to all now x

This time there was not a positive result but Jet Delayed dealt with my complaint very quickly.
I would certainly use them again in the future.

I want to thank you for trying to get me some money back thanks for your help