Jessicasimpson Reviews 4

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.0

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a waste of money

I bought a Jessica Simpson suitcase and halfway through the airport the wheels stopped rolling. Then I get to my hotel and start to unpack and notice all the trim is coming off

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Never write reviews

Never write reviews, but felt I had to . This company charged my credit card for an out of stock item, while making excuses on processing my order for well over a week-until admitting to it after several phone calls inquiring about my order. First time customer and last

23 October 2025
Unprompted review
Rated 5 out of 5 stars

happy with my purchases

I bought a half zip fleece from TK Maxx and have to say it's lasted very well over the past year. The design gets lots of compliments. I also previously bought a dressing gown and love it. I find designs original and unique.

12 September 2024
Unprompted review
Rated 2 out of 5 stars

Nice suitcase but guarantee is worthless

I bought a really pretty Jessica Simpson suitcase from TK Maxx a few months back, which came with a 5-year guarantee. The suitcase is good quality and I would certainly buy one again, but I had a minor problem with the case which I reported to the company (Olivet International Inc.) and their customer service is 100% awesome! Problem solved, and one very happy customer indeed! I would highly recommend goods from Jessica Simpson.
Sadly, the manufacturers changed their decision when they said they couldn't supply a replacement to the UK - and our recent holiday one wheel broke off, so after two uses the case is on it's way to the local tip!!! I've bought a replacement from TRIPP, a UK manufacturer with a five year guarantee. I'll do a review shortly to say how that compares!!!

4 January 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look