Very pleased with the jerseys and shorts we ordered for our two boys. Fantastic value for the price. The reason for 3 stars is the larger kit was accidentally delivered with size small socks. We att... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The tracking isn’t the best, i ordered 2 shirts and only 1 came in and the other is missing. I’ve tried contacting them through they’re “customer service” but it’s no use if no one responds back but a... See more
Company replied
Replicas/knock offs/fakes, but you know when you’re buying because it’s too cheap to be real. The quality isn’t great for the price. I’d expect s fake shirt costing $60 to still be of a decent quali... See more
Company replied
I like the prices it’s a solid bang for your buck. I have purchased 8 jerseys here, and only one of them had a quality issue (the collar was skewed to the right and then looked bigger than the left si... See more
Company replied
Company details
- Sportswear Store
- Clothing Store
- Men's Clothing Store
- Soccer Store
- Sporting Goods Store
- Women's Clothing Store
Written by the company
Jersey Loco Soccer Shop delivers the jerseys and experience needed to take committed players, teams and fans to the next level. Our brand represents the sheer passion and love for soccer shared by our fans and partners. We carry all of soccer's best brands and beat the competition in offering our fans the best prices! Use promo code PILOT10 to get 10% OFF your first order with us!
Contact info
1501 India St., 92101, San Diego, United States
- +1(619)257-1961
- service@jerseyloco.com
- jerseyloco.com
3.6
Average
493 reviews
Replied to 94% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Job
Great Job! I received my TShirt on time so that I can go to the world cup... great quality. I will order again. Thank you
13 May 2026
Unprompted review
Reply from JERSEY LOCO
Yvon, thank you! So happy the shirt arrived in time for the World Cup. Have an amazing time at the matches and we will be here when you are ready for the next one!
Excellent customer service
Excellent customer service, high quality jerseys and timely notification on delivery
13 May 2026
Unprompted review
Reply from JERSEY LOCO
Thank you so much for the kind words! Customer service, quality, and clear delivery updates are things we put a lot of effort into, so it means a lot to hear it landed for you. Appreciate your support!
Jerseys are a great fit and seem to be…
Jerseys are a great fit and seem to be good quality. Only received them today, although sooner than I was advised, so that was a pleasant surprise. I will definitely be ordering more jerseys from them
13 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Stuart, thank you so much for the kind words! We are thrilled the jerseys arrived ahead of schedule and that you are happy with the fit and quality. We can't wait to see what you pick out next. Welcome to the Jersey Loco family!
Reply from JERSEY LOCO
Hi Sherdon, thank you for the awesome feedback! We pour a lot of care into the customization process, so it means a lot to hear it paid off. Enjoy rocking your new jersey!
My order arrived and it was perfect
My order arrived and it was perfect! Quality and fit of product was excellent!
13 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Bruno, that is wonderful to hear! Thank you for taking the time to share your experience. We are so glad the quality and fit lived up to your expectations. Enjoy the jersey and we hope to see you back soon!
Got my jersey pack today
Got my jersey pack today! Super great, loved all the jerseys and a great price for all three. Did the surprise pack and highly recommend. Quality is pretty good as well. Definitely recommend!
13 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Rob, thanks a ton for the great review! The surprise pack is one of our favorite picks, so we are stoked you enjoyed the lineup. Appreciate the recommendation and we look forward to your next order!
My order is missing a jersey
My order is missing a jersey. No response from customer service. Jerseys we're supposed to be adult 2XL but they all seem really small.
I saw your reply. I had already emailed before I left the review, but received no reply and your company has no telephone number for customer service issues
12 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Ed, we are really sorry to hear about the missing jersey and the sizing concerns. That is definitely not the experience we want for you. Please send us an email with your order number and we will personally look into the missing item and the fit issue right away so we can make this right.
Bad Sizing
Good quality, communication and relatively quick delivery. The only drawback was the Medium jersey ordered was the same size as the Small jerseys ordered. Edit….Not closer or slightly, the “Medium” jersey with the SAME “Puma” tags is the SAME size as the Small “Puma” jersey that was ordered. The sizing chart is not accurate.
10 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Aaron, thank you for the honest feedback and for the kind words about the quality and delivery. We are sorry the Medium ran closer to a Small than expected. Sizing can vary slightly between designs. We can't wait to see what you pick out next. Welcome to the Jersey Loco family!
really nice jerseys thank you guys
12 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Jorge, thanks so much! We really appreciate the love. Enjoy the jerseys and let us know whenever you are ready for the next one!
The Bayern/Munich jersey is just right !
I ordered a Bayern/Munich jersey for my grandson and it arrived within two weeks. He lives in another city, but I was told the jersey looks great and he was very happy with the personalization. The only issue was it was a bit too big, but that wasn’t a Jersey Loco problem - we just got the wrong size. Over all, I am truly pleased with the transaction, wait time and quality, as I did have a little trepidation about what we would receive. However, my son-in-law said his brother had ordered from Jersey Loco many times, without incident! I’m quite happy!
13 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Rhesa, what a lovely review, thank you for sharing the story! We are so happy your grandson loved the Bayern jersey and that the personalization came out just right. It means a lot to hear that your family has trusted us across multiple orders. Wishing him many great moments wearing it!
Dissatisfied
Returned my 3shirts more than a month ago and yet to hear on the status refund, I know they received the package as they ask to send by registered mail and 5 weeks after no refund or even an email to acknowledge the receipt or a confirmation that your refund is in progress. Followed up with cust. service and all I get is " we will escalate this issue" but no action. Will definitely get my jersey's elsewhere from now on.
12 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Ivonne, we are truly sorry for the delay on your refund and for the lack of clear updates. This is not how we want any return to be handled. We will personally chase down the status and push the refund through, if it has not been yet, as soon as possible. We appreciate your patience while we sort this out.
Wrong colors
Wrong colors, size of shirt is astronomically small, material is like an elastic waste band….. horrible horrible product and service
12 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Anthony, we are really sorry to hear about your experience. The colors, fit, and feel of the fabric should never leave you feeling like this. We would love the chance to make it right. Please email us with your order number and a couple of photos and we will personally look into a replacement or refund for you.
Very good quality jerseys
Very good quality jerseys. Fast delivery time. Will definitely reorder and refer friends.
8 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Amadou, thank you so much! We are glad the quality and shipping speed hit the mark. Referrals truly mean the world to us, so thank you for spreading the word. See you on the next order!
Partial Delivery
Ordered 2 kits, only 1 arrived. Currently working with customer service to resolve.
10 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi there , we are sorry to hear that one of the kits did not arrive and that you have not heard back from our team yet. That is not how we want this resolved. Please resend your email to us with your order number in the subject line and we will jump on looking into this asap.
This is a great company to do business…
This is a great company to do business with and I have always been impressed with the speed of delivery, variety of products, and customer service. Customizing jerseys is a snap and they turn orders around promptly. The quality of the jerseys is also very high and have enjoyed ordering from them. They are very generous with the promotions and sales as well.
12 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Michael, wow, thank you for such a thoughtful review! It is great to hear the customization process feels easy and that the shipping speed, variety, and quality keep hitting the mark. Loyal customers like you keep us motivated. See you on the next drop!
Great value - timely delivery
Our items came in a timely manner with no issues. We have ordered 5 different times and have been happy every time. The value is greta and we would recommmend.
12 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi there, thank you so much for being a repeat customer! Five orders is no small thing, and we are grateful for the trust. So glad delivery and value have been on point every time. Thanks for spreading the word!
I ordered two jerseys but only received…
I ordered two jerseys but only received one. I complained via email and in their portal asking for the other jersey to be mailed. I didn’t get a reply for four days and still waiting. I would be willing to change the rating if they would make an effort to correct the mistake. I will be still waiting for the missing Spain jersey, but if I don’t receive it soon or no reply will be given, I don’t have a choice but to dispute the charges with my credit card company. Too bad because I love the one jersey they sent me and I was going to order 3 more.
9 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Grace, we are so sorry about the missing jersey and the slow response on your follow up. That is not the experience we want for anyone, especially a customer who was ready to come back for three more. Please email service@jerseyloco.com with your order number and we will personally make sure to look into this right away. We would love the chance to turn this around for you.
Ordered a jersey and opted to order the…
Ordered a jersey and opted to order the mystery jersey, receive my package got the jersey I ordered, looks good fit well , but didn't receive my mystery jersey . Sent an email, will see how long they take to respond or respond, and how they handle this, will change how my rating will be.
12 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Cory, thanks so much for taking the time to share your feedback. We are really glad to hear the jersey you ordered fits well and looks great on you. We are sorry about the mystery jersey being missing from your package, that should not have happened and we completely understand the frustration. Please rest assured our support team will get back to your email as soon as possible so we can sort this out for you and get any issue resolved.
To speed up the process, you can also respond to our request for order information sent by trustpilot so we can identify your order sooner.
Thanks again for your patience, we truly appreciate it.
Amazing Jerseys
Amazing quality and it arrived 2 weeks after I ordered it. I was shocked at the quality and how good they look. Definitely reccomend
12 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Talal, this made our day, thank you! We are so glad the quality surprised you in the best way possible. Appreciate the recommendation and looking forward to your next order!
10/10
Really quick shipping for a custom kit with patches. Item received with original tags, looked even better in person than on the website renderings. Highly recommend. I’ve personally ordered 3 more kits which are all on the way and I can’t wait to show them off.
12 May 2026
Unprompted review
Reply from JERSEY LOCO
Hi Dzevad, a 10 out of 10 from you means everything! So happy the custom kit with patches turned out even better in person and that the shipping was quick. Three more on the way, that is awesome. Can't wait for you to show them off!
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