Jericho Writers Reviews 

226
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional dedication and professional expertise of the staff, noting how helpful everyone is during daily interactions. Many people also point out that the incredibly supportive community and comprehensive resources provide a wonderful environment for developing writing skills and boosting confidence. Consumers repeatedly emphasize that the structured online courses and professional agent meetings offer invaluable guidance for bringing their creative publishing projects forward. However, some reviewers were not happy with minor technical login hurdles, occasionally feeling a bit disconnected during certain video sessions, or finding specific workshops too generic.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally welcoming, knowledgeable,... See more

User experience

Consumers find user experience to be a valuable and enriching journey, highlighting the extensive archives,... See more

Service

Clients share profound satisfaction on service, frequently praising the first-class support and constructive... See more

Subscription

People report positive experiences with subscription, finding immense value and choice as premium members.... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the extensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding line editing I commissioned Jericho for a line edit of my manuscript and was thrilled with the results. I worked with Mary Torjussen, whose expertise really shone through. She focused n... See more

Company replied

Rated 5 out of 5 stars

I started Jericho's self publishing course expecting to be put off going down this route. Instead Debbie Young's infectious enthusiasm guided us through the tasks needed to publish our books to a pro... See more

Company replied

Rated 5 out of 5 stars

The London Festival of Writing is a great event. Filled with a whole host of different workshops, panels and talks there's something for every genre and standard of writer. I purchased an 'all access'... See more

Rated 5 out of 5 stars

Going it (almost) alone on a writing journey, it's daunting. There's excitement quickly dashed by imposter syndrome, there's de ja vu, re-writing the same thing over and over again, and there's abject... See more

Company replied


Company details

  1. Arts Organization
  2. Adult Education School
  3. Art School
  4. Class
  5. Distance Learning Center
  6. Education Center

Written by the company

Founded in 2004 by bestselling author Harry Bingham, Jericho Writers is an online writing school and global community offering online writing courses, editorial services, and expert support for authors – the world’s most complete ecosystem for writers. For over 20 years, we’ve helped writers develop their craft, improve their manuscripts and take the next step towards publication. We have multiple professional authors on the team and know the industry from the inside out. We work closely with leading literary agents and publishers, and are home to the Festival of Writing, the UK’s biggest and longest-running writing conference. Jericho Writers provides online writing courses taught by bestselling authors and publishing professionals. Choose a self-paced course to build a specific skill, or a tutored writing course for expert guidance, personalised feedback and the accountability to keep your book moving forward. For writers ready to go all in, our intensive year-long programmes offer sustained expert support from idea to finished manuscript. With more than 300 student success stories and a 97% recommendation rate, we’re proud to be one of the UK’s most trusted online writing course providers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(226)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Can't review build your book month.

Can't review build your book month.
I wasn't able to use it. Came at the wrong time. I was busy launching my 3rd MG book in English and wrestling with the French translation of it for despatch to the publisher for printing.
The videos looked good. Sorry.

4 November 2024
Unprompted review
Rated 4 out of 5 stars

Geared more for Planners

While I love most of Jericho's programs, this one seemed geared more towards planners than pantsers. Since I am a pantser, I found the tasks that involved plotting impossible to complete. I did gain some valuable information, but, as a whole, I didn't find it as helpful as some other programs.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Agent Submission Pack Review

I used the Agent Submission Pack Review service and was over the moon with the report, as well as the communication afterwards. I even received a few referrals to potential agents, which was above and beyond what I expected. Highly recommend.

1 October 2024
Unprompted review
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Reply from Jericho Writers

We're so glad you found your Agent Submission Pack Review useful. Good luck in your querying journey!

Rated 5 out of 5 stars

Jericho Writers - simply the best.

Jericho Writers has supported me on the journey of completing my first MG novel. It has helped me to realise my writing is important and of value. Almost giving me permission, if you like, to continue my work. The support has been excellent in every way - emails, chat and the website. I can't recommend Jericho Writers highly enough for serious writers.

1 November 2024
Unprompted review
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Reply from Jericho Writers

This is exactly what we want our writers to experience - thank you for the lovely review!

Rated 5 out of 5 stars

Supportive and great value

Being a member has revolutionised the way I think about writing and improved my craft so much. A friendly, supportive community feel with so much value to offer,

15 October 2024
Unprompted review
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Reply from Jericho Writers

We're so glad you're finding your Premium Membership valuable. Thank you for the review!

Rated 5 out of 5 stars

Jericho Writers - a goldmine for novice writers!

Jericho Writers is a goldmine for novice, aspiring authors. Everything you need to learn about professional writing and the publishing world is on their website. Their crown jewel is a full, in-depth manuscript assessment. My editor / mentor, Vee Walker, produced a masterpiece, a masterclass in tutorial editorship. She read it twice, using “track check” to comment on the text, where it was good, outstanding and where it was rubbish, often suggesting better choices of phrasing, all aimed at keeping up the pace of storytelling. She had literally crawled over the entire text line by line. Vee immersed herself into the mindset of my story, in fact into me as a person. We cannot all be best sellers, but JW help to bring out the best of a person’s abilities, develop a quiet self-discovery of confidence which transfers beyond the realm of writing, into our everyday life. My highest praise to the JW team!

9 October 2024
Unprompted review
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Reply from Jericho Writers

What a fabulous review. Thank you so much. We're thrilled you've found our services helpful!

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, with relevant advice and guidance.

8 October 2024
Unprompted review
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Reply from Jericho Writers

We're so glad. Thank you for the review!

Rated 4 out of 5 stars

On the whole a great company.

On the whole I think this company is a fantastic resource for new writers. The courses offered free to premium members and being able to get feedback on Townhouse are really helpful.
However I did have a bad experience when I did an agent one to one with Emily MacDonald. She informed me that as my book is non-fiction I should not have written a synopsis but rather a chapter outline. This is bizarre advice as her agency requires a synopsis, as do all of the others whose submission requirements I have looked at. She therefore gave me no substantive advice on my synopsis, and the very little 'advice' that she gave on my text was delivered in a contemptuous manner.

I complained to Jericho and the team member who dealt with it was extremely helpful, as they all are, and tried her best to compensate by providing me with information.

So I did get something useful for my money, but all the same I found this an unpleasant experience. Agents should realise that people may have been working on a book for years and even if they think it is rubbish they should be tactful and helpful.

22 August 2024
Unprompted review
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Reply from Jericho Writers

We're so glad the team were able to turn a not-so-great situation into something you found useful and valuable. We'll certainly take your feedback on board, and thank you for the lovely review on our customer service. We've passed your comments on to the Writer Support team

Rated 4 out of 5 stars

Very helpful team

Although the website makes it not so easy to reach what you need the support from the team has been excellent

2 August 2024
Unprompted review
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Reply from Jericho Writers

So glad you're finding it useful and supportive! We're constantly working on and improving the website, so stay tuned :)

Rated 5 out of 5 stars

Support after a gap of 10 months without writing

I am a Premium member writing a novel. After my husband had a stroke earlier this year our family was in crisis. I didn't write anything on my novel for 10 months. The longer it went the more I lost my confidence. I emailed Jericho Writers for support to get back to my writing. I received back a fantastically helpful email suggesting various master classes (to which as a Premium Member I have free access) all of them completely relevant. Just watching the very first one helped me get back in touch with my novel.

If I had had to trawl through all the available masterclasses myself I don't think I would have come up with such a relevant list; plus my confidence was so low I don't think I would have done it.

Imogen for Jericho Writers also suggested a number of blogposts on the same topic, again all of them relevant.
She also suggested getting involved with Feedback Friday which I hope to do.

This alone has made my subscription to Premium Membership worthwhile, not to mention all the other free masterclasses on every topic to do with writing and getting published that are available.

Thank you Imogen and Jericho Writers.
Kath A.

27 September 2024
Unprompted review
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Reply from Jericho Writers

Thank you for the lovely review. We've passed your comments on to Imogen. We're so glad you're finding Premium Membership useful. If ever you're struggling to find relevant content, do come along to the monthly onboarding session with our Head of Membership Becca. She can point you in the direction of all the great content we have :)

Rated 5 out of 5 stars

Amazing support for my writing ambitions!

I have found Jericho Writers to be an amazing support for my writing ambitions. As a Premium Member, I have access to loads and loads of online masterclasses, video courses, and helpful blog posts. I also really appreciate their relationship with editors, agents and the publishing industry. There is simply no way I would know how to get my manuscript published without the help, support and advice of Jericho Writers!

4 September 2024
Unprompted review
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Reply from Jericho Writers

We're so glad you have found Premium Membership helpful! Thank you for the review. Definitely enter the First 500 competition if you haven't already as entry is free to Premium Members

Rated 5 out of 5 stars

Non fiction advice

I found the review very useful for obtaining advice on what is available for non fiction writers. There is so much on the website about novel writting and finding relevant information on progressing my particular field is a little oblique. I now have more to work with.

2 September 2024
Unprompted review
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Reply from Jericho Writers

Hi Colleen, we're so glad we were able to help and do keep your eyes peeled for some exciting non-fiction content to come next year!

Rated 5 out of 5 stars

Invaluable support

I wanted to highlight the invaluable support and advice I’ve received from Emily in the writer support team who has spent time helping me develop and edit my query letter for agents - as well as discussing my writing and the potential publishing options for my novel,
This 1-1 support has been an added bonus in addition to the online tutorials/Videos.

2 August 2024
Unprompted review
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Reply from Jericho Writers

Thank you for sharing such a lovely review. We've forwarded to Emily :) Best wishes!

Rated 5 out of 5 stars

Help for underrepresented writers

Jericho, through Verity at Courses, took a real personal interest in my situation as an underrepresented writer (I am the primary carer for my disabled husband) and made a great effort to help me, suggesting sources of funding and informing me about bursaries offered by Jericho for mentoring and the self-editing course. In my experience, Jericho does its utmost to help disadvantaged writers and takes a real personal interest in each case. Thank you, Verity. Thank you, Jericho.

31 July 2024
Unprompted review
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Reply from Jericho Writers

Thank you so much for this review. We've passed it on to Verity and the wider team. Best wishes!

Rated 5 out of 5 stars

Great Festival

Got to talk with an agent about my submission, had lots of great workshops, met plenty of interesting writers!

30 June 2024
Unprompted review
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Reply from Jericho Writers

We're thrilled you had such a positive experience. Thank you for your review

Rated 4 out of 5 stars

LFOW

LFOW
Wonderful convention, great experience, and tons of practical information.

29 June 2024
Unprompted review
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Reply from Jericho Writers

We're so glad you enjoyed! Thank you for your review

Rated 5 out of 5 stars

Helpful Advice

I sent technical questions to Jericho for advice today about computer brands and writing software. Jonny sent a clear and detailed response right away.

Thanks, Jericho, for being there—I’m not alone!!

9 July 2024
Unprompted review
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Reply from Jericho Writers

So glad we were able to help. We've passed on your thanks to Jonny :)

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