JENNEN Shoes Reviews 193

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The shoes are amazing. I bought one pair just recently and loved everything about it; shoe style, material and most importantly the comfort. Also, the CS team is amazing, specially Krystal. She was ve... See more

Rated 5 out of 5 stars

I've purchased 3 pairs of sneakers - Mr Sacil Beta, Mr Bartok and Mr Bruce Lee slips ons and they are well made and comfortable and have worn well so far - over 1 year now - at least comparable to oth... See more

Rated 5 out of 5 stars

I've purchased 3 pairs of boots over the years can't wait to try out the casual sneakers.

Rated 5 out of 5 stars

The store is user-friendly and intuitive to use, offering a wide variety of shoes which can be sorted according to colours, style and lift/height. I have purchases 2 pairs in the last couple of years,... See more

Company replied

Company details

  1. Shoe Store

About JENNEN Shoes

Written by the company


JENNEN
JENNEN

Welcome to JENNEN Shoes

Established in 2007, JENNEN Shoes is a Melbourne company that specialises in the design of elevator shoes.

JENNEN Shoes have helped over 150,000 men stand taller, including Hollywood celebrities, Australian politicians, AFL players, basketball players, lawyers, businessmen, police officers, security guards and grooms.


JENNEN


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality shoes

You can find the best quality hightened shoes at Jennen. I have already purchased three and all great.
Highly Recommended.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Complaint – Order ET270429715AU Not Delivered

I am writing to lodge a complaint regarding my order ET270429715AU.
It is utterly unacceptable that more than a month has passed since I purchased a pair of shoes, yet they have still not been delivered. To make matters worse, I have received no communication or explanation from your company regarding the delay.
This level of service is extremely poor and entirely inadmissible. I expect an immediate update on the status of my order, as well as a clear indication of when I will finally receive the goods I paid for. Should this matter not be resolved without further delay, I will have no choice but to escalate my complaint and request a full refund.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

I've purchased 3 pairs of sneakers

I've purchased 3 pairs of sneakers - Mr Sacil Beta, Mr Bartok and Mr Bruce Lee slips ons and they are well made and comfortable and have worn well so far - over 1 year now - at least comparable to other mid range brands. Customer service is very helpful and they know their product and can provide real advice with selection and sizing.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service, fast delivery and products

Fast delivery. Well-packed. Included a free shoe horn.
I love the boots and the colour, exceptional workmanship throughout and well worth the price which is affordable.
I bought online and the service is fantastic.
I'll be getting more shoes/boots from this company!

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Jensen shoes are of great quality, comfort and range

Jensen shoes are of great quality and really do last. I have always gone back to buy from their extensive range of shoes. Great quality and workmanship, comfortable and they provide an extensive range of both casual, formal and outdoor shoes. Thank you for your great shoes

28 January 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Jennen Shoes

I've bought several shoes from Jennen and couldn't be happier with both the quality and comfort. But I think what really differentiates Jennen Shoes is the customer service...Jackie is super friendly, responsive and eager to assist. I couldn't recommend more highly!

20 December 2024
Unprompted review
Rated 1 out of 5 stars

These guys deserve 3 stars not 1. But FRAUD.

These guys deserve 3 stars not 1. However no one will ever see these deserved critiques if its not under 1 star.
Also i think their score needs to be dragged down from 5star.
5 stars should be reserved for the best of the best companies, and such a claim about Jennen is laughable.

CRITIQUES:
1: The claims about the extent of their height increases are just plain fraudulent.
I am not sure how else to put it.
YES they make you taller, but NO not by as much as they claim. I estimate approximately 30% less than their claims.
(So their "8cm Mr abele" boots were advertised to give a height increase of 8cm.
And their "Height increase shoe inserts" were advertised to give me a height increase of 1.2 cm.
So together: 8cm + 1.2cm = 9.2cm)
In reality they increased my height from 183cm to 189cm (This is 6cm)
So the height-increase is more than 33% less than advertised.
**The height increases claims are also easy to disprove just with calipers and the shoe inserts. The thickness of the heel pad is 9mm. (And this was measured BEFORE they were compressed under the weight of my whole body wearing the shoes.
AND these inserts are soft. (They compress heaps.) So i doubt they would increase my height by even 5mm.
So a claim of "1.2cm" Is impossible, absurd and fraudulent.

2: There is NO country of origin ANYWHERE on the boxes, shoes or anywhere. (I am not sure if this is illegal, or just unethical. But still reflects very badly on them) So probably best to assume these shoes were made in North korea or Xinjiang.

3: The shoes are of moderate quality. They are certainly not "high quality" The leather is thin, The materials are cheap, and the boots are very light, way lighter than boots this size should be. The stitching is thin and boots are single-stitched.
The leather creased during the very first usage. These are cheaply made for sure. (Though not bottom of the basement cheap.)

4: Jennen shoes are mostly fairly ugly. There are a couple of half-decent designs. But mostly they are pretty hard to look at. And for some reason they all seem to have pointed toes. (Maybe i don't like pointed toes though?)
And their photos are not really fair, They never show front-views (which is how most people will see them when looking at you)

There is plenty of blue-ocean opportunities for design (Durable Work boots for example) (Or durable corporate dress leather shoes) But it seems like they lack the imagination to chase market opportunities that big and sensible. (Better to chase the "people who like big shoes" market instead)

PROS:
1: The shoes are fairly comfortable considering they have a 4cm heel in them.
2: They are well packaged.
3: They were delivered fast, and free delivery.
4: Their price is fairly ok. Could be better, but could also definitely be way worse.
5: By happy accident, despite being thinner than advertised, the shoe inserts do work well for my particular application. (But this is just coincidence)

PS: IF your curious how these shoes "work" The secret is in the heel. The front of the shoes are not actually that high off the ground, you are essentially wearing "high heel" shoes. (Or put another way, you are kinda "walking on tippy toes"
Its just that the high-heel is hidden in the design of the shoe, instead of being an obvious stiletto sticking out the bottom.
So probably best not to wear these all the time if you don't want feet troubles.

PS PS: I can confirm that my tippy-toe walking height is in fact taller than the height of me when wearing these boots.
So if you can get away with wearing normal shoes and walking on tippy-toes, it might theoretically work out better for you than these shoes height-wise.

21 September 2024
Unprompted review
Rated 5 out of 5 stars

In a class of their own - outstanding

I have a pair of Jennen dress boots. They are without doubt the best boots I have ever owned. Excellent quality from a great company. They are solid, comfortable, and a great look. I give them my highest recommendation.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Jackie from taller.com.au was awesome

I had some questions regarding shoes.

Jackie replied almost immediately via the website chat app. She answered my questions and I placed an order. Felt like good old fashioned customer service!

I hope the shoes are as good as their service

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Elegant and comfortable shoes for men

Jennen shoes are a game-changer for men seeking a height boost without sacrificing style. Their designs are not only elegant but also subtly incorporate height-increasing features, providing a confidence boost with every step. Beyond aesthetics, their customer service is top-notch, ensuring a seamless shopping experience. With Jennen shoes, you're not just buying footwear; you're investing in both style and self-assurance.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Good value and long lasting

Good value and long lasting. Have had the MrWebber shoes since 2020 and still wear them to work till this day. Besides a slight crease where the front of the show bends, have maintained their quality and the insole is still as firm as ever. Would recommend to polish your shoes if you want them to last even longer.

19 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look