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Jemlit Reviews 774

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TrustScore 4 out of 5

4.1

Gambling Service
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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers had a great experience with this company. Many customers find the website engaging and fun, appreciating the variety of boxes and the excitement of winning items. People often praise the customer service for being helpful, professional, and responsive, especially when resolving issues like incorrect deliveries or unavailable prizes. Reviewers frequently mention receiving their winnings quickly and in good condition, highlighting the legitimacy and reliability of the platform. However, some customers also noted dissatisfaction with the customer support, receiving generic replies or no response at all, leading to unresolved problems and unreceived items. A few other people also felt that the value for money was poor, with items not matching expectations or shipping costs exceeding the item's worth.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction with the... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its design, ease of... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the support as easy, very... See more

Value for money

Clients share ambiguous opinions on value for money, with some reviewers finding the experience worthwhile,... See more

Delivery service

Users describe ambiguous interactions with the delivery service, with some experiencing initial confusion... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve won multiple items and after trying to claim a laptop that I won. They sent me an email we are writing to you to inform you that your order has been cancelled. We apologies for the inconvenienc... See more

Company replied

Rated 4 out of 5 stars

It’s a good site with a variety of prices per box to fit everyone. It would be better if they had gift cards for more places that’s the only reason it loses a star

Rated 5 out of 5 stars

It’s exciting but you should always remember Jemlit is still gambling. I’ve won platform credits and even got a nice gift card. Customer support was kind and professional.

Company details

  1. Gambling Service
  2. Cell Phone Store

Written by the company

Virtual boxes with real goods

Contact info

4.1

Great

TrustScore 4 out of 5

774 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Jemlit.com is an exceptional platform…

Jemlit.com is an exceptional platform that stands out for its seamless user experience and extensive range of services. The website is cleanly designed, with an intuitive interface that makes navigating through its offerings both easy and enjoyable

29 November 2024
Unprompted review
Rated 3 out of 5 stars

Shipping accross country, possible?

How do you ship to countries such as Singapore or Malaysia? You going to rip me off on the shipping fee?

18 November 2024
Unprompted review
Jemlit logo

Reply from Jemlit

Hello Shan,

We can confirm that we do not charge for shipping costs.

We kindly ask you to direct your inquiries to our email support@jemlit.com instead of using Trustpilot. We respond to every email individually.

Trustpilot is intended for users who wish to share their experiences after using our website.

Best regards,
The Jemlit Staff

Rated 1 out of 5 stars

They're scammers

7 November 2024
Unprompted review
Jemlit logo

Reply from Jemlit

Hello,

We’re sorry to hear that you didn’t like the product. We couldn’t locate any account under your name. Could you please clarify what happened?

Best regards

Rated 1 out of 5 stars

10 boxes opened and nothing but half…

10 boxes opened and nothing but half price credits. Waste of money and time stay away

16 October 2024
Unprompted review
Jemlit logo

Reply from Jemlit

Hi Jamie,

Thank you for sharing your review. We’re sorry to hear that your experience didn’t meet expectations this time.

We hope you’ll consider giving us another try soon, and we’re confident that your next experience will be much more enjoyable.

Best regards

Rated 5 out of 5 stars

Super

Super
And légal
That Amazing i have received airpods in 2 days
Thanks

14 August 2024
Unprompted review
Rated 5 out of 5 stars

If I win something can I order it?

If I win something can I order it?

7 July 2024
Unprompted review
Jemlit logo

Reply from Jemlit

Hello Kledian,

Sure, you can order every product you find on our mystery boxes.

Please if you have questions, contact our support at support@jemlit.com

Best regards

Rated 1 out of 5 stars

I've been block from this website for…

I've been block from this website for trying to buy my a smart watch but would let me I the website to buy a box so this is getting a one star from me.

21 June 2024
Unprompted review
Jemlit logo

Reply from Jemlit

Dear Owen,

Thank you for your review

I see you are trying to connect from the United Kingdom; unfortunately, we cannot offer our services in that area.

Sorry about it
Best regards

Rated 5 out of 5 stars

One of the best sites to have fun and win prizes!

JemLit is a wonderful site! In it we can have fun with different boxes, accessible to all budgets, and still have the chance to win great prizes, and if you don't want the prize won, we can exchange it for credits on the platform and play again. I make a point of accessing the platform daily, and also guaranteeing my bonuses.

23 April 2024
Unprompted review

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