While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.1

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

2.4g Mouse

Brought several mouses from this company and for the price they last quite well. At only around £7 when I brought it, it shipped fast and only takes one battery that I’ve barely replaced. This mouse also has great features like soft click, so it doesn’t make an annoying noise if i spam it. For the price, this is a good mouse snd I would buy it again.

6 September 2023
Unprompted review
Rated 1 out of 5 stars

Jelly Comb product fails soon after warranty expires,

Bought a Jelly Comb left handed vertical mouse..the design was perfect for my left handedness and I see many companies using the same design but I randomly picked jelly comb on amazon. Sadly to say this product has completely failed outside warranty and Jelly Comb refuses to offer any sort of replacement even though UK consumer rights override any limited company warranty when it comes to standards of manufacturing and quality of product having to be satisfactory in the first place. Jelly comb don't care about their reputation. Obviously I will have to replace this from another brand. Shame jelly Comb don't make quality products or provide decent after sales support.

16 June 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality products and poor customer service

I would not recommend buying from this company, I have found their customer relations to be very unresponsive and their products unreliable.

I bought a Bluetooth keyboard and mouse from them via Amazon a year ago, which worked reliably for a while. Unfortunately, the dongle broke and upon contacting Jellycomb I was told that the type of dongle I needed was temporarily out of stock, my further enquiries about when they would be back in stock were met with non-response.

I've returned to university a few months later and the found the product no longer exists on Amazon and the model of products I bought are not featured on the Jellycomb site either. I have contacted Jellycomb directly a few times to see if I can get another dongle but have not yet received a response.

I assume this product was faulty and has been decommissioned? But I would definitely pay more for something of higher quality next time, rather than choosing something of lesser quality based on price.

8 October 2021
Unprompted review
Rated 1 out of 5 stars

Beware this company and its products

Bought a bluetooth keyboard on Amazon and it died within a year. They also removed the product from Amazon and have basically scrubbed its existence from the internet altogether.

So, I think they knew this product was defective, sold what they had, then removed it and are now acting like it doesn't exist. Good luck getting them to respond to you on that "support website" or any of those emails too.

Just spend up for nicer products from better, more reliable brands like Logitech. Sure, I "saved" like $10-$15 at the time of buying the keyboard when compared to more expensive brands, but I'm now out altogether and have to purchase another one.

I will never use another Jelly Comb product again, nor will I ever recommend this company's products to my friends.

27 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products, have been buying them for me and my son since the first Lockdown as I had to work from home and he had to study from home. The quality is worth paying a bit more than you pay for the generic stuff still less than most well-known brands. None of the devices broke within something like 1.5 years!

31 July 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look