Jellybuddy Reviews 302

I made the order on 12/1/2022, I didn’t know that it was a overseas company, I should of check the reviews, as of 12/8/2022 I haven’t receive my order nor an ETA by the customer service, I just hope that doesn’t take too long (a month) to get this Christmas gift, also I hope the quality of the product is good, i was hopping that I will have some ETA by now but no,I will update this when I get the product

12/15/2022 as an update, as of today no product show up yet, the USPS has a ticket created since two days ago but not received the product, I don’t think I will have this by Christmas, I should of done a better research, I just hope that the quality is good, because the price was high, SMH, if the product is good or not, I will post pictures of it
12/21/2022 update
I just received this jacket yesterday, honestly I tough was going to be a BS jacket, but no is good I like it, is light, warm, material is good, zipper need a stronger sipper probably will break within couple of months, the price is too high that maybe because comes from china, if you willing to wait 20 to 25 days to get merchandise from @jellybudy then go ahead, do I going to order from there again I don’t know,

I did not receive my package and requested a refund. The company claim it was delivered. They did have a printout from the delivery service saying delivered. However no signature or statement as to if it was left in a safe place, neighbour etc. On the date the delivery was recorded, I had no delivery and work from home, so would have seen it. I have a ring doorbell that showed no activity and a video camera covering my front door that also did not capture any delivery. Even if the delivery service used by this company left the parcel with someone else or ina "safe place" I did not give authority for this to happen, my contract with the company was for deluvery to me.
Despite this, they refused to refund my purchase. There will probably be some sort of automated response to this, but their customer services really dont care once they have yo money.

High Quality clothes with a company that you can trust. I have placed many orders with Jellybuddy and never had to worry about if I would receive my shipment.
Every shirt fits and feels perfect.

Still waiting for my hoodie . Not sure where it went

I have made multiple orders from Jellybuddy. It does take a minute to receive your product, overseas company, but the products I have received have been as advertised. Look at the size chart prior to ordering. I have found the size chart to be correct for picking the right size.

I think jellybuddy are great fantastic shirt and a great service quick delivery wouldn't buy any where else

I was just about to order over $500.00 worth of Christmas gifts from here, so glad I read reviews first. Weary of ordering from these companies to begin with , way too much deception advertised on styles, material, sizes and workmanship, reading reviews before handing my hard earned cash to these companies is the best way to avoid the unnecessary holiday aggravation besides the hassle of returning then finding out they only exchange and you have to pay for the shipping to God knows where- Learned my lesson well the first time - Always Read reviews, that's my rule 👍
Thanks, Folks 😊

Don’t waste your money with this joke of a company. My daughter bought me a xxl jacket and spent $85 plus $25 for expedited shipping. The jacket took over a month to get here and the sleeves are so short! The sleeves are meant for a small! Also the pockets were sewn shut! Can’t even use them! Also, the zipper is cheap and on the wrong side for a man! Horrible company!

I ordered a lace up hoodie; I thought I ordered a size xxl but received a size small and it did not have the laces. When I asked to return it, I was honest and said the size is wrong and it is missing the laces. Their response was, due to high cost of shipping, it would be better that I keep the hoodie and they would give me a 20% ($7.80) refund. Or 50% credit toward a reorder as I had ordered the wrong size. Jellybuddy insists I ordered a small. As there was no order confirmation, I can’t confirm I ordered the right or wrong size.
I proposed a third option. I keep the hoodie, and never order from them again. And I will tell friends and family not to order from them ether. Which I have. My daughter was going to order some shirts and a hoodie for her brother’s birthday as he is a mechanic and he has a beard. (He has a beard and he fixes things, that’s what he does). I stood by my promise, I cost them an order.
If the hoodie was just the wrong size, I would have agreed that I MAY have ordered the wrong size by mistake and been done with it. But it is missing the laces. It’s advertised as a lace up hoodie. Without laces it’s not a lace up hoodie. The product is defective and not as advertised. I should have been given a full refund or a replacement sent without question.
Other reputable companies would have. I ordered hiking boots from Merrill last year, when they came in, they did not fit. They were the same size I normally wear but they were too tight. I contacted Merrill and was told the product description clearly states this style of boot run small and you should have ordered a size larger. Despite this, they gave me a return code without me asking for it and sent me the next size up. Because of their customer service, my family has ordered at least five pairs of hiking boots and trail shoes this year alone. Unless something changes, I will continue to order from them. (I am a repeat customer.) Another example, my wife ordered a lawn ornament that came missing parts. She contacted the seller and like Jellybuddy said it would cost more to ship it back than it’s worth. They gave her the option of refunding the purchase price or send a replacement at their cost. No back and forth, just an apology and corrective action. She is now a repeat customer and her sister and friend have ordered from them.
Follow up: Got a reply this morning from Jellybuddy stating I can return the hoodie for a full refund at my expense. Already gave the hoodie to the neighbor’s kid, I’m not going to ask for it back. But I will keep telling friends and family not to order from them. I have already cost them one order and in the end I bet I cost them more in lost sales than it would have been to make this right the first time. And they lost at least one if not two repeat customers.
Jellybuddy… See how this works. Key here is “Repeat Customers”.

Worst customer service this company is the biggest scam artist wanting to scam you out of money! Won't refund you after taking damn months to get you your order and are rude in there replies when you wait MONTHS MONTHS!!!!! for a order that says originally 7-10 days!!!! Poor customer service excuses that they can't refund you or cancel the order I will NEVER recommend this SCAM of a company

Ridiculous shirt that is somehow being passed off as the one I ordered. Btw, I ordered this shirt the last week in October and received it today December 1st!

I did not receive a tracking number nor was it verified my payment. Have no idea if there is an order or not coming ,but my bank account says it was charged.

Kind of feeling nervous about my recent order, reviews seem 50/50, I put my order number in to check status and it said no such order.

I just placed my order today and didn't receive an order confirmation. I began to worry I had been scammed so I started looking for reviews. Wish I would have done that before I ordered the hoodie....😒

Still waiting for my product, purchased a pullover in the beginning of November as Christmas present, did not get any correspondence as to tracking number or when will I get my product, I may have to a regular store and buy another gift for Christmas if I don't get this one, any help or advice,

Ordered Vermont barn coat, took forever to receive and when I did it had no liner.
Seems their ads are deception at best

I ordered a top for my hubby well all l can say its awful thin not fit for Purpose. I sent email still had no response 😕 want to return item asked for refund nothing can you please reply to my message

Absolutely a waste of my time and money. At no point did the site ever indicate that I would be waiting months for a hoodie and t-shirt. LETS GET THAT CARD is all that is on their agenda. I paid for 3 day delivery from time of purchase and 3 days is what i expected, so much for that. I WILL NEVER USE JELLY BUDDY AGAIN! I WILL HOWEVER LET EVERYONE KNOW WHAT TO EXPECT FROM THEM.

I ordered six pullovers finally I canceled order and he shipped me two of them in their thin his paper it's a joke joke All it is is a bunch of China. B******* stay away

I orders t shirts and two hoodies from them when I got them they say XXL but are so tight can’t we’re them a friend wears XL and there tight on him . Got ahold of customer service and they said they will take them back if I pay for postage or give me 40 refund .There sizes are off seems to have happened to others before and they have not fix it yet Stay away. There not really helpful