I have to say ordering online was easy but I kind of taught when you do click and collect you would have been able to collect thatvday or next.We could also look at staff in the shop not very help ..h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had no problems with order or delivery all great but the the fact there is no click and collect or store pick up in Galway store anymore would put me off a little for the convenience 🙂
Company replied
Made 2 orders within minutes of each other first arrived within days and the second one never arrived and I had to fight for a week to get a refund even though it had been a month since I ordered. No... See more
Company replied
My confirmation email arrived within minutes. I was informed as soon as the order was filled. My order arrived at my home within 2 working days. Exceptional service at every point , what more can a cu... See more
Company replied
Company details
About JD Sports, Ireland
Written by the company
JD Sports - where sports fashion meets street style. With all the hottest collections from Nike, adidas, Vans and more, JD is the undisputed King of Trainers and unrivalled in our selection of brands. New and exclusive products land in-store and online daily, making JD your one-stop hot spot for top trending fashion. Head to JD now to shop the hottest looks to freshen up your 'fit!
Contact us via Customer CareContact info
Ireland
- 0818 222 370
- jdsports.ie
3.8
Great
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Over Charged
I paid €125 for the tracksuit bottoms on my order and when it arrived the tag was priced at €120. I have contacted customer service in relation to this and to date have received no reply.
17 July 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Reply from JD Sports, Ireland
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
JD Customer Care Team
Very efficient
Very efficient , helpful .. always there for support , one of my best retail experiences so far
16 July 2026
Reply from JD Sports, Ireland
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
IE Customer Care Team
Orderd online for click & collect
Orderd online for click & collect, recieved email all done within a week.
Great service
21 July 2026
Reply from JD Sports, Ireland
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
JD Customer Care Team
⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent shopping experience at JD Sports! The store had a great selection of trainers and clothing, everything was well organized. Highly recommended!
16 July 2026
Reply from JD Sports, Ireland
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Reply from JD Sports, Ireland
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
JD Customer Care Team
Reply from JD Sports, Ireland
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
JD Customer Care Team
great..love it
16 July 2026
Reply from JD Sports, Ireland
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
JD Customer Care Team
Reply from JD Sports, Ireland
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
JD Customer Care Team
Fast and easy
16 July 2026
Reply from JD Sports, Ireland
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
JD Customer Care Team
Very good quality stuff
21 July 2026
Reply from JD Sports, Ireland
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
JD Customer Care Team
I received the incorrect Item and when…
I received the incorrect Item and when I went to the store to change it they charged me extra for it.
13 July 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Quick delivery
Quick delivery & great quality items. Could ask for a better experience highly recommend
18 July 2026
Reply from JD Sports, Ireland
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
JD Customer Care Team
Clothes were what it was in the…
Clothes were what it was in the pictures and through to size. Delivery was on time as well
20 July 2026
Reply from JD Sports, Ireland
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
JD Customer Care Team
Reply from JD Sports, Ireland
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
JD Customer Care Team
Staff were/are helpful
Staff were/are helpful, friendly and approachable. Sale going on at the moment. Bought a black Adidas top that I had my eye on for a while.
20 July 2026
Reply from JD Sports, Ireland
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
JD Customer Care Team
Reply from JD Sports, Ireland
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
JD Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.