JD Sports, Ireland Reviews 

22,388
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,198 reviews, reviewers had a great experience with this company. Customers frequently highlight the quick and efficient delivery service, with many orders arriving promptly and within expected timeframes. Reviewers also found the overall service to be excellent, often noting good communication regarding their orders and well-packaged items. The product availability and selection are often praised, with many appreciating the variety of items and brands. However, some customers also noted receiving incorrect items or sizes, and occasionally defective goods. A few other people also felt that click and collect services could be inconsistent, with long wait times or orders not being ready as expected. Additionally, some reviewers were not happy with certain staff interactions, describing them as unhelpful or inefficient during their store visits.

What people talk about most

Product

Clients share ambiguous opinions on product quality and availability. Many customers praise the good quality... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting positive... See more

Staff

Customers had ambiguous experiences with staff, with many reviewers praising the helpfulness, friendliness,... See more

Service

People report positive experiences with service, often highlighting great service, fast delivery, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have to say ordering online was easy but I kind of taught when you do click and collect you would have been able to collect thatvday or next.We could also look at staff in the shop not very help ..h... See more

Company replied

Rated 3 out of 5 stars

Products were obviously great quality, and arrived within the shipping time. Although the products them selfs were great, I had trouble on the website. Coudnt get my jd cash, coudnt reset my jd passwo... See more

Company replied

Rated 5 out of 5 stars

Got brilliant help from a member of your staff this morning. I had the wrong App downloaded and she helped me download the correct one. I got 30e cash back today from my app a great surprise. Always... See more

Company replied

Rated 5 out of 5 stars

Honestly I really love the product availability. There are styles/designs that aren't available on other online stores. I love the interface of the website and find it very user friendly, both from an... See more

Company replied


Company details

  1. Clothing Store

About JD Sports, Ireland

Written by the company

JD Sports - where sports fashion meets street style. With all the hottest collections from Nike, adidas, Vans and more, JD is the undisputed King of Trainers and unrivalled in our selection of brands. New and exclusive products land in-store and online daily, making JD your one-stop hot spot for top trending fashion. Head to JD now to shop the hottest looks to freshen up your 'fit!

Contact us via Customer Care

Contact info

3.8

Great

TrustScore 4 out of 5

22K reviews

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3.8

All reviews

(22,388)

1,286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price trainers perfect exactly as…

Great price trainers perfect exactly as in photo.quick delivery

27 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
JD Customer Care Team

Rated 5 out of 5 stars

Great and lovely

Great and lovely

27 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
JD Customer Care Team

Rated 2 out of 5 stars

Answer customer service emails and…

Answer customer service emails and requests

22 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 4 out of 5 stars

Quick efficient delivery service

Quick efficient delivery service

22 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Easy

Great items easy to order, fast delivery

22 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
JD Customer Care Team

Rated 5 out of 5 stars

Fast reliable service

Fast reliable service

22 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
JD Customer Care Team

Rated 1 out of 5 stars

Cancelled half my order

I ordered hoodie shirts and t shirt for my daughter first u got an email to say no shirts then the hoodie was cancelled

27 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 4 out of 5 stars

Order timing good

Order timing good

22 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Nice and good price right size aswell

Nice and good price right size aswell

24 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
JD Customer Care Team

Rated 1 out of 5 stars

After buy online they cancel my half…

After buy online they cancel my half order and said it’s all sold out but they don’t mention on page …. This is very disappointed

26 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
JD Customer Care Team

Rated 5 out of 5 stars

Good

Happy with everything

20 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
JD Customer Care Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Great price and quality

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
JD Customer Care Team

Rated 4 out of 5 stars

Easy to deal with staff my trainers…

Easy to deal with staff my trainers weren't in stock but they ordered them on line and got them delivered in two days staff were great

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 1 out of 5 stars

I have not received my order & no one…

I have not received my order & no one has replied to my emails!

26 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Got lovely crocs for my daughter

Got lovely crocs for my daughter, highly competitive pricing due to sale

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
JD Customer Care Team

Rated 5 out of 5 stars

I always get great bargains

I always get great bargains

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
JD Customer Care Team

Rated 1 out of 5 stars

I had to return an item to liffey…

I had to return an item to liffey valley. The staff were incredibly rude. There was no barcode on my email order and they made it out that it was my fault. I was left waiting ages as the girl said they needed the device to charge to look up my order. Eventually I asked could she not find another device as it didnt look like it was charging. She look at me in detain. Eventually she went and got another device. Then she couldnt find the order. Asked me 3 times what date I ordered it she I showed her email. Then she got her supervisor who was equally rude. No apology for the wait. Asked me to show her the email with the price on it. I had 3 emails and none had the price on it ans again she looked at me like it was my fault. Awful experience to return a pair of socks. Please train your staff better. I get that they are busy but I went to schuh next door to get something and the difference. Friendly staff that were helpful and actually smiled at the customers

26 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Reliable and good service.

Reliable and good service.

26 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
JD Customer Care Team

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