Delivery was slower than expected- perhaps I was just expecting too much (ordered 23rd, delivered 31st) T-shirt is great and what I was wanting.
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Super fast shipping. Item received in good condition. However the security tag was there still attached and it was a bit hard for me to take off hence 4 stars.
Prompt delivery. Pleased with quality. The garment washed & dried well, kept it's shape & colour. Overall pleased with purchase. Like the discounts & specials too.
Very respectful and the lady served us was cheerful Supportive and encouraging as I was looking for a pair for my first ever challenge in a gym after 17year This makes it more encouraging to be ther... See more
Company details
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JD Sports is the world’s leading sports fashion retailer, connecting consumers with the biggest brands, latest products and most influential trends shaping youth culture today. With an extensive range of footwear, apparel and accessories across men’s, women’s and kids’, JD offers a curated mix of the best global sports fashion trends alongside hundreds of exclusive products available Only At JD. Our range highlights the best products from our global key account partners, including Nike, Jordan, adidas, ASICS, New Balance, On, Hoodrich and many more. Driven by our global Forever Forward mindset, JD sits at the intersection of sport, fashion and culture, inspiring the next generation through authentic brand partnerships, premium retail experiences and a commitment to staying ahead of what’s next. From major cities to local communities, JD continues to power youth culture on every corner of the world.
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4.3
Excellent
721 reviews
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Got sent wrong shoes
Got sent wrong shoes, then I had to run around to post back , wait for refund.
I’ve received refund and reordered shoes today for my grandson , please be right ones this time.
13 July 2026
Reply from JD Sports New Zealand
So sorry about the experience you’ve had with this order. I’ll follow up with the relevant team to help expedite your refund.
Please let me know if there’s anything else I can help with.
Team JD
I accidentally got the wrong size…
I accidentally got the wrong size online and it was simple and quick to take back to the store and swap instead of sending them back
Great specials too!
6 August 2026
Fantastic customer service
My parcel got shipped and arrived fast, my experience was very efficient and well communicated. Would purchase from here again
29 July 2026
Shoes are not identical
Shoes are not identical, sole of one shoe is of a different color
6 August 2026
Reply from JD Sports New Zealand
Sorry to hear the shoes you received had different coloured soles. We understand this would be disappointing, and we’ll pass your feedback on to our team and we can review further once received.
Team JD
I actually ordered these on Wednesday…
I actually ordered these on Wednesday for my mums bday on Sunday, they arrived on Saturday thank god she loved them they look even better in real life greattttt shoes
6 August 2026
No follow up on what's app messages
No follow up on what's app messages
Won't adjust price within two days off price drop , app is clumsy. Not great experience
6 August 2026
Reply from JD Sports New Zealand
Sorry for the issues you experienced with our communication, pricing and app. We understand this hasn’t been a great experience, and we’re actively working to improve our response times and app functionality.
Team JD
Fast speedy service
6 August 2026
Great experience love my shoes and they…
Great experience love my shoes and they allowed me to swap sizes.
6 August 2026
I like the free postage and appreciate…
I like the free postage and appreciate updates on where the order is at.
6 August 2026
Perfect and as described
Perfect and as described, received the next day after ordering online.
30 July 2026
Reply from JD Sports New Zealand
Sorry to hear you haven't received your order.
One of our agents will reach out shortly so we can look in to this further.
Team JD
My experience with JD sport it is one in a million.
My experience with JD sport it is one in a million. I have purchased many items and continue to do so.The customer service is very professional and very reliable.
6 August 2026
Great Product and Great Service
21 July 2026
Quick and easy purchase
Quick and easy purchase , even quicker shipping . Ordered on a Wednesday was here by Friday
6 August 2026
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