Delivery was slower than expected- perhaps I was just expecting too much (ordered 23rd, delivered 31st) T-shirt is great and what I was wanting.
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Super fast shipping. Item received in good condition. However the security tag was there still attached and it was a bit hard for me to take off hence 4 stars.
Prompt delivery. Pleased with quality. The garment washed & dried well, kept it's shape & colour. Overall pleased with purchase. Like the discounts & specials too.
Very respectful and the lady served us was cheerful Supportive and encouraging as I was looking for a pair for my first ever challenge in a gym after 17year This makes it more encouraging to be ther... See more
Company details
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JD Sports is the world’s leading sports fashion retailer, connecting consumers with the biggest brands, latest products and most influential trends shaping youth culture today. With an extensive range of footwear, apparel and accessories across men’s, women’s and kids’, JD offers a curated mix of the best global sports fashion trends alongside hundreds of exclusive products available Only At JD. Our range highlights the best products from our global key account partners, including Nike, Jordan, adidas, ASICS, New Balance, On, Hoodrich and many more. Driven by our global Forever Forward mindset, JD sits at the intersection of sport, fashion and culture, inspiring the next generation through authentic brand partnerships, premium retail experiences and a commitment to staying ahead of what’s next. From major cities to local communities, JD continues to power youth culture on every corner of the world.
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4.3
Excellent
735 reviews
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My order got to me real quick
My order got to me real quick. I thought it would take almost a week but it came in after 1 or 2 days.
3 August 2026
The product was just like in picture…
The product was just like in picture and of good quality and service via mail was excellent.
3 August 2026
Very happy with the quality
Very happy with the quality! Delivery took a while but other than that, I’m happy!
3 August 2026
My order being at different stores and…
My order being at different stores and it still came in the time frame I was given .Great service
3 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from JD Sports New Zealand
We’re sorry to hear that your delivery took longer than expected. We understand how frustrating it can be to wait for your order. We appreciate your patience and feedback, and we’ll take this on board as we continue to improve our delivery experience.
Team JD
Great service from the Wellington…
Great service from the Wellington store. All staff were friendly and efficient.
27 July 2026
Easy to order
Easy to order. Came very fast. Discounted in the sale. Love these trainers.
3 August 2026
Birthday shorts
I purchased a pair of shorts online for my granddaughter’s birthday. They arrived at my door in plenty of time. Great service. Thanks
27 July 2026
Super fast delivery of two pairs of…
Super fast delivery of two pairs of shoes. When I took them back to the ChCh store in person because they were too small I was served by a friendly, helpful lady behind the counter and my refund was in my account very quickly. AAAAAAAA+++
26 July 2026
Reply from JD Sports New Zealand
We’re sorry to hear that you didn’t receive a response to your emails. We’ve sent an email to 666techn9ne777@gmail.com so we can look into this for you and address your concerns directly. We appreciate your patience and hope to resolve this with you soon.
Team JD
Good fast communication
Good fast communication. Refund arrived in time frame I was given .
Happy with the efficiency and end result.
2 August 2026
Fast shipping, Great service 👍
Shipping is fast great deals too! Sizing for clothing can vary when buying online, it’s hard to choose the right size all brands are sized differently
26 July 2026
Why do you advertise a product in nz on…
Why do you advertise a product in nz on sale but it's not on sale at checkout
5 August 2026
Unprompted review
Reply from JD Sports New Zealand
We’re sorry to hear you’ve experienced an issue with the pricing at checkout. Our Customer Care team would be happy to look into this for you.
Please email customercare@jd-sports.co.nz with the product and order details so we can investigate further.
Team JD
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