While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive pricing, finding products at excellent value compared to other retailers. The ordering process is consistently described as simple and straightforward, contributing to a positive purchasing journey. Many consumers highlight the swift and well-communicated delivery service, with items often arriving quickly and securely packaged. However, some people were dissatisfied with receiving incorrect products, and in some cases, reported difficulties in getting a response or resolution from the company. There were also instances where deliveries were delayed, or products arrived damaged, despite being well-packed.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Product

Customers had ambiguous experiences with product, with many reporting issues such as receiving incorrect or... See more

Price

Users describe positive interactions with price, frequently highlighting that products are offered at... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple and efficient.... See more

Quality

People report positive experiences with product quality, noting that items were well-packed and dispatched... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience using JDS ordered goods on Sunday arrived a couple of days later with excellent correspondence throughout & substantially cheaper than the same quantity & product that I'd purchas... See more

Company replied

Rated 5 out of 5 stars

Really simple order process and great prices. Delivery was swift and well communicated. The goods were securely and well wrapped too.

Company replied


Company details

  1. Do-it-Yourself Shop

Written by the company

JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.


Contact info

4.1

Great

TrustScore 4 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Great communication. Pull all the stops out to get the delivery to me.
Great company

21 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the brilliant 5-star review! We’re so pleased you were happy with our communication and efforts to get your delivery to you. Your kind words mean a lot — we look forward to serving you again!

Rated 5 out of 5 stars

Price and Prompt Delivery

Price and Prompt Delivery. Fully informed of progress

18 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! 💛 We’re pleased you were happy with the price, prompt delivery, and updates along the way — we look forward to serving you again!

Rated 5 out of 5 stars

Delivered on time and at a good price…

Delivered on time and at a good price many thanks

21 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re glad your order arrived on time and at a great price — we truly appreciate you choosing us and hope to serve you again!

Rated 5 out of 5 stars

Very efficient online service

Easy site to navigate and select exactly what I required and at the right price. Very quick delivery and kept me updated on the status of it.

14 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! 🌷 We’re so pleased you found the site easy to navigate, the price just right, and the delivery fast and well-communicated. We really appreciate you choosing us!

Rated 5 out of 5 stars

Easy to use and quick delivery.

21 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the 5-star review! We're glad to hear you found our service easy to use and appreciated the quick delivery. We look forward to serving you again!

Rated 5 out of 5 stars

Excellent experience

Excellent web site, excellent prices and flawless transaction/delivery.

1 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your 5-star review! We're delighted to hear you were pleased with our website, prices, and delivery. We really appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Great prices and great delivery

Hi, ordered a tile cutter from JDS and what a great purchase, fast delivery the parcel was the best wrapped parcel I have received in a long time, so the item was in perfect condition when it was delivered by Evri, can well recommend JDS DIY and the tile cutter was the best price I could find and very reasonable delivery charge.

20 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌟 We’re delighted you were happy with the fast delivery, careful packaging, and great price on your tile cutter. Your recommendation means a lot to us — we truly appreciate your support!

Rated 5 out of 5 stars

Quick .Easy..Great value for money for…

Quick .Easy..Great value for money for 15 sacks of bark..Thx .will be having more..not so sure that the Evri guy wants me to tho..lol

3 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the fantastic (and funny!) feedback! 😄 We’re thrilled you found great value with your bark order — and we’ll be ready when you’re set for more (even if the Evri driver isn’t, haha!). Thanks again!

Rated 5 out of 5 stars

The item ordered from JDS arrived on time

The item ordered from JDS arrived on time and in perfect condition.
Would most certainly use JDS again.

17 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌟 We’re delighted your order arrived on time and in perfect condition. We’d love to serve you again anytime!

Rated 5 out of 5 stars

Prompt delivery.

Prompt delivery.

Only time will tell if this is a permanent mouse deterrent!

4 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! We’re glad the delivery was prompt and fingers crossed the mouse deterrent works well for you! Let us know if you need anything else.

Rated 5 out of 5 stars

So much cheaper than other companies

So much cheaper than other companies. No issues delivering and would use again.

19 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your lovely feedback! We’re really pleased you were happy with the price and smooth delivery we’d love to welcome you back again soon!

Rated 5 out of 5 stars

3rd or 4th time repurchase from company

Think this is my 3rd or 4th time repurchasing anti slip decking paint and ducksback fence paint. Best prices around and extremely fast delivery. Items are also very well packaged. Excellent.

12 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your continued support! We’re so pleased to hear you keep coming back for our decking and fence paints. Knowing you value our prices, fast delivery, and careful packaging means a lot to us we truly appreciate your feedback.

Rated 5 out of 5 stars

Great service

Great service, delivered quickly and reasonable prices, certainly not over inflated unlike the major DIY stores .. will use again

14 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re thrilled you appreciated the quick delivery, fair prices, and overall service. It means a lot to us that you’ll choose us again — we look forward to serving you next time!

Rated 5 out of 5 stars

Great ordering experience

Easy to order. Arrived quickly. Very well pachaged. Good all round experience

12 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! We’re glad you found the ordering process easy, the delivery quick, and the packaging secure. It’s great to hear you had a good all-round experience with us — we look forward to helping you again!

Rated 5 out of 5 stars

item was exactly as described

item was exactly as described, arrived very quickly and a great price

12 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind feedback! We’re so pleased you found the item just as described, received it quickly, and were happy with the price. We appreciate you choosing us and hope to serve you again soon!

Rated 5 out of 5 stars

Purchased some compost

Purchased some compost, customer service was great and delivered in good time.

I’m all in for supporting small businesses! Will definately use agin if need be. Has my vote!

10 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your lovely feedback! We’re thrilled you had a great experience with both our service and delivery. Your support truly means a lot to our small business we’d love to help you again anytime!

Rated 5 out of 5 stars

Excellent

Arrived on time, well packaged and in good condition.

14 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your feedback! We’re happy your order arrived on time, safely packaged, and in great condition we appreciate you choosing us!

Rated 5 out of 5 stars

Great company to deal with thanks

Great company to deal with thanks

6 February 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind words! We really appreciate you as a customer and look forward to serving you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look