Purchased JCB Tradesman 2F. Great phone, good price easy to set up. I had a query re ringtones, contacted JCB, responded in minutes & ended up calling me back to talk me through it. Great service & go... See more
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Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... See more
Company replied
The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle moun... See more
Company replied
No complaint with the phone or the service given when purchased. Just disappointed it didn't come with a charger,just a lead. My opinion. It's like buying a wheelbarrow without a wheel.
Company details
Written by the company
The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.
Contact info
Southlands Wybunbury Lane, CW5 7HH, Nantwich, United Kingdom
- support@jcbphone.com
- jcbphone.com
4.0
Great
92 reviews
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Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Purchased JCB Tradesman 2F/Great phone & Service👍
Purchased JCB Tradesman 2F. Great phone, good price easy to set up. I had a query re ringtones, contacted JCB, responded in minutes & ended up calling me back to talk me through it. Great service & good fun to talk to, Thank you 👍
18 June 2026
Unprompted review
dose the job i got it for
2 June 2026
Can't find a user manual for the…
Can't find a user manual for the Tradesman 2F anywhere!
26 May 2026
Unprompted review
Reply from JCB Phone
Hi there, we are sorry you could not locate the manual please find the link here - https://jcbphone.com/pages/product-manuals#tradesman-2f they are under support on a drop down that says Product Manuals. Thanks again for your purchase, kind regards, Amanda.
Would you buy a wheelbarrow without a wheel. o complaint with the phone or the…
No complaint with the phone or the service given when purchased.
Just disappointed it didn't come with a charger,just a lead.
My opinion. It's like buying a wheelbarrow without a wheel.
27 April 2026
Great for a motorcyclists and construction worker's
The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle mounting/system the massive battery coped easily pairing to my bikes SYNC 70 with no signs of lag and very battery drain on my 8 hour commute to Scotland.
27 April 2026
Reply from JCB Phone
Thank you for such a lovely review, if you need any help let us know and there are also detailed manuals under the support drop down on our website, thanks again!
Reply from JCB Phone
Hi there we spoke over the phone and I think you have a network operator issue rather than a broken device. Many thanks.
Old tech and phone is slow
Old tech and phone is slow. Camera is very very poor. Probably the worst camera ever on a phone.
5 May 2026
Unprompted review
What a great phone feels like it will…
What a great phone feels like it will last forever great battery life to take it kiting biking and never lets me down like the precious iPhone or Google phones I had previously ❤️
13 April 2026
Reply from JCB Phone
Hi Craig, thank you so much for your review, we are really grateful for you taking the time out to leave this and so glad you love the JCB Tough Phones as much as we do!
My phone was delivered quickly
My phone was delivered quickly. It exceeded my expectations on how rugged it is. The battery is incredible the phone overall is great, I'm very happy
9 April 2026
Reply from JCB Phone
Hi Carl, thanks so much for your kind review we really appreciate you taking the time out to do that. Many Thanks, Amanda and the JCB Tough Phone team.
wish i had not go it as the tradesman 4…
wish i had not go it as the tradesman 4 is far eaiser to oparate if you push the wrong buttons it is hard to find the mist calls .i find it very hard to oparate
7 April 2026
Reply from JCB Phone
Hi Tim, thank you for your comments, I am emailing you now, we know having a smart feature phone isn't for everybody this is why we have a full range of devices to suit our customer. We will be happy to sort this for you and swap you to another Tradesman 4. Please contact me amanda@jcbphone.com
It’s rubbish
It’s rubbish!
Not happy with it!
Doesn’t not work users up all my credit can’t even call out. I have never had such a bad experience. I would like my money back. I will be sending an email to the company. I wouldn’t recommend it to anybody.
7 April 2026
Reply from JCB Phone
Hi Greg so sorry to hear you are disappointed I have just sent you an email just now, please get back to me and we can help you immediately. Many thanks, Amanda
The ordering process was…
The ordering process was straightforward, the phone arrived when it was supposed to and the phone itself is great.
It’s so great that we were able to get one of these phones again. My husband loves them and they suit his needs. The screen is easy to view and the buttons are easy to use.
16 March 2026
Reply from JCB Phone
Thank you so much for your review. We really appreciate you taking the time to leave it and we are so glad your husband is happy with his new device. Amanda and the JCB Tough Phone Team.
Reply from JCB Phone
Thanks so much Michael we really appreciate your review. The JCB Tough Phone Team!
Reply from JCB Phone
Thanks Alan, we hope you enjoy your new device and we really appreciate your review! The JCB Tough Phone Team.
Ordered jcb and it was here next day
24 February 2026
Reply from JCB Phone
Thanks for leaving a review Lorraine, we really aim to go over and above for our customers and we hope you love your new device. Many thanks again, Amanda and the JCB Tough Phone Team
Reply from JCB Phone
Thank you Mark for such a lovely review, we really appreciate you taking the time to leave these kind words.
Amanda and the JCB team
Delivery was rapid and on time
Delivery was rapid and on time. Phone operated correctly with no issues. Invoice was requested and sent to me the same day. No complaints about any part of the service. Great job.
24 February 2026
Reply from JCB Phone
Thank you Stephen, really appreciate your review! The JCB Tough Phone Team.
Happy customer
Phone arrived promptly and super happy with the phone itself. So far, it has held up to life on the farm!!
6 February 2026
Reply from JCB Phone
Thank you so much for your review, we are very grateful and so glad you are enjoying your new device. Many thanks the JCB Tough Phone team.
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