Jayride Reviews 

It was simple and fast ..... I hope the delivery is as good.

We booked and airport transfer to get out staff home after a work trip. Once they arrived, there was no driver, no communication. We tried calling through to the driver, phone was disconnected, as well as the head office multiple times to understand what was happening. I finally got through to someone that said there was no driver coming. After trying to get a clear answer from the rep as to why, they organised another driver to come. My staff were waiting for over an hour without any communication for Jayride or the driver booked. Jayride have also refused to provide any compensation as their "system doesn't allow that". I have made an enquiry to Jayride via email and waiting for their response. A very poor experience. Don't risk it.

It is always nice to know you have a ride when you are at an unfamiliar destination. Also that Jayride is offered by the hotel.

Easy to navigate and book transfers with very competitive pricing.

It was easy to book my train ticket on the website and had prompt confirmation. Communication has also been prompt with the team.

Very easy app. Have used you multiple times internationally always with good experience.

Very easy to use

Jayride Owes Me And Other Global Suppliers Money For The Transfers Already Done From Last Year. Don’t use their platform. Use other platforms for your booking. Book directly with suppliers and save money. They have stolen money from the suppliers,
Always coming up with some excuse for payment. Very soon there will be a liquidation news.

This was done through the travel agent and there was no problem or wasted time.

Easy to book instant quote. Price was competitive.

booking was extremely easy. hope the ride is just as notable.

I stil don't know at what time my pick-ups will be, and this makes me a bit anxious...

JAYRIDE IS A SCAM.
They owe our company a lot of money and have refused to pay. We provided transportation services to many of their customers, and when it came time to pay, they ignored our request for payment since 2024. Their manager, Jennifer, is their upfront lady. Her specialty is deceit. They're rounding up companies all over the globe, collecting money from travelers, and having foreign transport companies do the work while JAYRIDE pockets the money. Their rationale is that you cannot travel to Australia, their headquarters, to sue them. We have a surprise for them.

Terrible. We paid for "meet and greet service" at JFK. No one was there. There were no meet up instructions in the app on the reservation. Our plane was early and we were over an hour late to our meeting because I couldn't get a hold of anyone. I called 8 times before anyone answered. Our flight landed at 4:30pm. We didn't get to the car until 6:15pm. When someone finally found us, he was standing in the very corner in a black hoodie pulled entirely over his face and he called and described what I was wearing instead of actually having a sign with my name on it. He blamed the delay on the driver. When we got in the car, the driver tried to apologize by blaming the "greeter" and saying he'd been there since 4:00pm. Then he was driving and trying to show me his phone as proof he was there, turning around to look at me while driving in heavy traffic. I finally said "I don't want to argue, just watch the road." The car was freezing and dirty, the music was obnoxious and no one ever asked if there was anything they could do to right their mistake. This was the first and absolute last time we will ever use your service! We have a return ride scheduled with you tomorrow. Cancel that and refund our money immediately. There's no way we trust your company to get us anywhere on time.

Easy to book, and I appreciate having the details listed.

I made my reservation and paid for it hours in advance. I arrived the airport expecting my ride to be waiting. Instead I got a text saying no driver was available. It was after dark, and I stood alone in the airport parking lot. Lucky for me a taxi van was available. A few minutes after we drove away I got a call from a driver saying he was there waiting and looking for me. I was undone. Then the dispatcher called me. I demanded a refund. I have used Jayride’s service before without any problems but this was too much. The dispatcher was nice enough but I got the feeling he was dubious of my claim about the text. I still have it though. They totally dropped the ball.

We are based in Casablanca, Morocco , Since June, July, August, and September 2024, we have provided tourist transportation services in accordance with the requests and requirements of this company. Unfortunately, despite our repeated follow-ups, Jayride continues to delay the payment of outstanding invoices without any
valid reason. This company practices abusive delays and engages in blackmail by constantly pushing back deadlines.
These practices jeopardize our business and are contrary to the ethical and professional standards expected in the industry.

Our trip from airport was perfect Our driver was helpful and knowledgeable telling us about the area and history
Our trip back to airport was frustrating as our first driver did not show up
Thankfully a second driver was wispy and he got us to the airport very promptly

TERRIBLE experience in Fiji
The driver never turned up
Called 3 times
Lied to us about another party taking the booking