Beware! Do not trust these people
I contacted Jayglotech in April 2023 asking them to recover my scammed crypto funds. It was more than 200K lost. Since then, I have paid them more than £10k to recover the funds and at the end of last month paid the final amount to be able to access the Watch Wallet where my recovered funds were supposedly invested. Now there is silence. No contact, no funds, nothing. I had to borrow the money to pay for the recovery and now am almost bankrupt. I trusted these people and they have let me down.
Reply from L
Dear Carolyn Francis,
We regret to read your review and are deeply concerned about the claims you’ve made. At Jayglotech, we pride ourselves on maintaining the highest standards of professionalism, transparency, and customer service in every case we handle.
First and foremost, we would like to clarify several points regarding your experience:
The Recovery Process: Recovering scammed or lost crypto funds is a complex, highly technical, and legally sensitive process that requires navigating various cybersecurity, legal, and financial barriers. As outlined in our communications with you, this process can take time and is often dependent on factors outside of our immediate control, such as compliance with external security or regulatory requirements. We communicated the steps, associated costs, and necessary procedures transparently throughout the process.
Outstanding Requirements: Your claim that we have provided "no contact" is incorrect. Our team has consistently communicated with you, explained every step, and worked tirelessly to ensure your case is resolved. At the time of your last payment, we informed you of the final technical requirements needed for the funds' release. Any delays were caused by pending compliance-related issues that required additional attention.
Misrepresentation of Facts: Your statement that you were “left with nothing” is not accurate. As of our last communication, we clarified that your recovered funds were pending clearance, and we provided an itemized breakdown of the remaining procedures to access them. It is important to note that failure to meet all the necessary requirements may lead to delays, which we made clear from the beginning.
Legal Considerations: We take allegations of fraud or misconduct very seriously. Your public accusations against our company, without supporting evidence, amount to defamation and could have serious legal implications. As such, we urge you to refrain from making unfounded claims that could damage our reputation. Should this matter escalate, our legal team is prepared to take appropriate action to defend the integrity of Jayglotech.
Commitment to Resolution: Despite the challenges and your statements, we remain committed to resolving your case and ensuring you receive the recovered funds. However, cooperation and adherence to the established recovery process are crucial to achieving a successful outcome.
We understand your frustration and empathize with the emotional and financial toll this process may have taken on you. Nonetheless, we strongly believe in the integrity of our services and remain confident in the legitimacy of our work.
We encourage you to reach out to us directly to address any lingering concerns. Please work with us constructively to bring this matter to a positive conclusion.
Kind regards,
The Jayglotech Team