I ordered a damascus half moon knife for my leatherwork and it's absolutely superb! It feels nice in the hand, its very sharp, cuts perfectly with little effort needed. One of the main features i... See more
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Chose small billhook for a hedge-laying project - a little light perhaps but sharp, kept its edge and beautifully made.... great for tight corners. Am ordering up the larger model for next stretch of... See more
I recently bought the Handmade Cleaver CH100 from Jayger, and I’m genuinely impressed. The quality is outstanding — it feels solid and very well-crafted. At 8mm thick, this cleaver is heavy and power... See more
Company replied
Excellent quality items. The workmanship is lovely. They are true damascus products unlike so many others. Items were shipped quickly using a good quality courier. Will be having more from this comp... See more
Company details
Written by the company
Welcome to Jayger, where craftsmanship meets culinary excellence. Nestled in the heart of Nottingham, England, we specialize in crafting exquisite handmade kitchen knives and tools. Each piece is meticulously created by skilled artisans using unique materials, ensuring every product is a work of art. Elevate your cooking experience with Jayger's distinctive, handcrafted creations designed to inspire and empower chefs worldwide.
Contact info
Daybrook Business Center , NG5 6AT, Nottingham , United Kingdom
- 07402921100
- Info@jayger.co.uk
- jayger.co.uk
4.2
Great
72 reviews
Asks customers to review
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Replied to 85% of negative reviews
Typically takes over 1 month to reply
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It would have been nice to know how…
It would have been nice to know how many layers this material was folded into, as well as a description of what exact materials were used. I don't know if it was worth triple the billets initial price point, when said and done. Might not be able to get the edge retention I'd like for the design I have in mind, which would make it a hard sell
2 March 2026
Reply from Jayger
Thank you for your feedback. We understand that transparency regarding steel composition and layer counts is vital for your project.
While we don't list every technical specification upfront, we are always happy to provide full details on our alloys and forging process when asked. We would love to discuss your specific design needs to ensure you get the edge retention you require.
Please reach out to us directly at info@jayger.co.uk or 0742921100, and we will be happy to provide the information you need.
Best regards,
The Jayger Team
www.jayger.co.uk
Very poor service
As per info on website - I contacted them twice by email and once by phone - no response.
I’d requested to return a product purchased for my husband who sadly died the day after it arrived, but got no response to emails and excuses when I called.
Very poor service - I’d avoid
26 January 2026
Reply from Jayger
Please accept our deepest and most heartfelt condolences for your loss. We are profoundly sorry for the experience you’ve had and for the lack of responsiveness during such a difficult time; this is not the level of service or compassion we strive to provide.
We want to make this right immediately. One of our senior team members will reach out to you directly today to handle this with the care and priority it deserves. Please contact us at info@jayger.co.uk with your order number and mention this review so we can resolve this for you as quickly as possible.
Please note: While we are committed to resolving this for you, our standard policy is that we are unable to accept returns on items that feature personalized engraving.
Again, we are so very sorry for your loss and for the added frustration we have caused.
With deepest sympathy,
The Jayger Team
www.jayger.co.uk
I just received my Hand Forged Carbon…
I just received my Hand Forged Carbon Steel Kitchen Cleaver/ Bushcraft Knife CH17! What a work of art! Great craftsmanship! Loved the beautiful engraved wooden handle and leather sheath. You can tell its a quality knife. Hope to start using it asap. Oh! Communication was great with the seller! Highly recommend! Greetings from Puerto Rico in the Caribbean!
28 February 2026
Unprompted review
Be very wary - false advertising
1.Paid for engraved knives.
2. Sent the knives to me by royal pi mail without any engraving, even though I received a email confirming they would not do this and confirmed wording.
3.tried to gaslight me by saying I did not send inscription in time and any personal response I had received was 'auto generated'
4. Finally apologised and asked me to send knives back by evri and they would refund me and resend knives with inscription. BUT..
5. THEY DON'T HAVE A CONTRACT WITH EVRI AS A RETAILOR
6. I pointed this out.. Their last email said " we've done everything we can to resolve it'
7 I asked 4 Times for a prepaid form to be sent so I could send the knives back but realise they couldnt do this as they are not a retailer for EVRI
8. Hands down the the worst company I've ever used. False advertising and gaslighters.
12 February 2026
Reply from Jayger
Thank you for your feedback. We sincerely apologize for the frustration caused by the issues with your engraving and the return process.
Our goal is always to deliver exactly what our customers envision. In this instance, the inscription requested exceeded the character limit for the specific blade design. We reached out to suggest a shortened version to ensure a high-quality finish, but as we did not receive a timely response, the order was dispatched to avoid further delay.
We understand this was not your intended result. To resolve this:
Engraving/Refunds: We do offer a full refund for the engraving service if it cannot be completed for any reason, or a replacement if preferred.
Returns: We apologize for any confusion regarding the courier. We will provide a clear, alternative solution for the return shipping to ensure the knives are sent back to us easily and at no cost to you.
We have not given up on resolving this. Please contact us directly at 0742921100 or info@jayger.co.uk so we can provide a prepaid return method and finalize your refund or replacement immediately.
Best regards,
The Jayger Team
www.jayger.co.uk
The knife if grest but the sheath is…
The knife if grest but the sheath is hopeless. I will have to either buy or get another made.
16 February 2026
Reply from Jayger
We are glad to hear you’re happy with the quality of the knife itself, but we are very sorry to hear that the sheath has not met your expectations.
Our leather sheaths are handmade and designed to provide a secure, durable fit, so we are disappointed to learn this one is falling short. We would like the opportunity to make this right—whether that is a replacement or looking into why this specific sheath didn't perform as it should.
Please contact us at info@jayger.co.uk or 0742921100. We want to ensure you have a complete setup that you are 100% happy with.
Best regards,
The Jayger Team
Steak knives - NO DELIVERY or COMMUNICATION
Ordered a set of steak knives. Have followed up to see where the delivery is and no response from 2x emails and multiple attempts to call the number that goes straight to voicemail. Not sure I trust these guys and running out of time to get them for my event now (2 days time). I will be taking this up with my bank to seek a refund as they can't be bothered to respond to me.
2 February 2026
Unprompted review
Reply from Jayger
Thank you for your feedback. We are glad to hear that the steak knives have now arrived and that you are happy with the quality!
Please accept our apologies for the frustration regarding the delivery timeline. As a responsible retailer, we are legally required to complete a mandatory age verification for all bladed items before they can be dispatched. We attempted to reach out via email and WhatsApp to complete this step, and the delay in dispatch was solely to ensure we remained compliant with these safety regulations.
We understand the stress of a looming deadline for your event, and we appreciate your patience while we fulfilled these requirements. Now that the knives are with you, we hope they make a great addition to your table.
If you have any further questions or need assistance with the bank regarding your initial inquiry, please feel free to contact us directly at info@jayger.co.uk.
Best regards,
The Jayger Team
www.jayger.co.uk
Kinfe black
very happy with the product exactly what i order and arrived in very support packaging and driller in good time
24 January 2026
Is Jayger still operational?
On 31st January, I placed an order on Jayger's website for an engraved knife and sheaf. (Order # 1160)
Confirmation was immediate, by email.
According to their terms, delivery is 5-6 working days, yet I have not received a single update since I placed my order.
Yesterday morning, I emailed Jayger, using their admin email address to request an update.
This morning, I telephoned their contact number of +447402921100, and left a voicemail, asking for an update.
I am still awaiting a response.
Customer service is non existent, leaving me frustrated and suspicious. Despite the excellent reviews posted here, I am beginning to wonder whether Jayger is legitimate.
I've clicked on the order confirmation email link, to view any order updates, and the only information displayed is the confirmation of my order, the cost, and the delivery address.
If Jayger doesn't reply by Monday, I will be contacting my bank for an investigation, and demand a refund.
6 February 2026
Unprompted review
Reply from Jayger
We sincerely apologize for the frustration and the lack of communication you’ve experienced. We can assure you that Jayger is fully operational and legitimate, but we clearly failed to provide the timely updates you expected.
The delay in your order is due to a mandatory age verification process required by law for the sale of bladed items. We cannot legally dispatch an order until this verification is complete. We reached out via email to request this information, but it appears there may have been a breakdown in communication or a technical issue preventing our messages from reaching you.
Custom Knife
I ordered a custom knife from Jayger and honestly the outcome was far better than I imagined. Long, thick and with plenty of heft to it without being cumbersome.
I almost don't want to use it for its intended purpose in my garden it's that beautiful.
28 January 2026
Unprompted review
I have not received my order.
6 November 2025
Reply from Jayger
We are very sorry to hear that your order hasn't arrived as expected. We understand how frustrating it is to wait for a delivery, and we want to resolve this for you immediately.
Please be assured that every order we ship is sent via tracked post. If an item is confirmed as lost or not delivered, we will send a replacement out to you right away.
To help us investigate, please contact us directly at info@jayger.co.uk or call 0742921100 with your order number. We will track the parcel down and ensure you receive your items as quickly as possible.
Best regards,
The Jayger Team
www.jayger.co.uk
Turn around on my order was very quick
Turn around on my order was very quick, I absolutely love my knife , it’s so good looking, the plain oak handle really sets off the Damascus steel, very pleased
6 January 2026
Chose small billhook for a hedge-laying…
Chose small billhook for a hedge-laying project - a little light perhaps but sharp, kept its edge and beautifully made.... great for tight corners. Am ordering up the larger model for next stretch of hedge. Prompt delivery, quick ID process, good service, great product.
12 December 2025
Great service
Great service, fast response to any queries .
Excellent products and more than fair prices.
I just can’t fault Jayger.
28 October 2025
Reply from Jayger
Thank you for your excellent feedback. We’re delighted our service, products, and pricing met your expectations. We truly appreciate your trust in Jayger.
Reply from Jayger
Thank you so much for your feedback! We’re thrilled to hear you were pleased with our service and fast delivery. Your support means a lot to us!
A great kitchen knife blank
A great kitchen knife blank, worth the wait. I'm looking forward to carving a handle for it over winter. Thank you
3 October 2025
Reply from Jayger
Thank you so much for your thoughtful review! We’re delighted you’re pleased with the knife blank. Enjoy crafting your handle this winter — we’d love to see the finished piece when it’s done!
Good product at a good price and…
Good product at a good price and communicative staff.
8 October 2025
Reply from Jayger
Thank you for your positive feedback! We're glad to hear you’re pleased with the product, price, and our communication. We truly appreciate your support!
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