WORST CUSTOMER SERVICE EVER!!! EXHAUSTING, FRUSTRATING AND DRAINING DEALING WITH THIS COMPANY AND THE LAST TIME EVER. IT'S NO WONDER THEIR STORES ARE EMPTY. ONE START IS TOO MUCH
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Im a retired Electronics Engineer . Went to your Ellenbrook store as usual however today I asked for some advice on some new technology I wanted to use . Your staff member was sooo helpful. Gave me ve... See more
I went into Jaycar North Lakes and was very disappointed it was hard-to-find electronic things, staff wasn't very helpful. The shop has gone down hill in the last few month. 3D printing stock, help an... See more
Visited Northlakes Jaycar QLD, The Store is very well presented, The Store Team is excellent with their Service & product knowledge, Store Manager Mateo, Monica, Brodie, Kushal & Nidhi were all just B... See more
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Terrible customer service
Ordered 10 diodes for $6, paid $8 postage and a week later they still aren't here. No email notification that they have been sent. Website says delivery takes 2-5 days; they could have put the diodes in a taxi for the postage cost, or an express envelope for less. Call centre was useless. I'll just have to buy my electronic components off eBay in future, delivery is faster from China than from Jaycar. I miss Dick Smith.
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