Jars and Bottles Reviews 

600
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, finding them excellent and well-suited for their needs. People frequently highlight the efficient and prompt delivery, often noting quick turnaround times and protective packaging that ensures items arrive intact. Consumers commend the excellent service, easy-to-navigate website, and helpful communication, making the ordering experience simple and pleasant. However, some people mentioned issues with the delivery service, specifically regarding the chosen courier, DPD, citing problems like missed deliveries or poor performance. A few reviewers also felt that packaging could sometimes be improved to prevent breakages.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and speed of... See more

Product

Customers consistently note positive experiences with product, praising the great value, good quality, and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and stating they would use... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is easy and... See more

Quality

Users describe positive interactions with quality, consistently praising the good quality of jars and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought from this company jars and bottles several times. Every time they are amazing, deliver in time and great quality. I do preserve jams, pickle vegetables and prepare apple juice for winter. I a... See more

Company replied

Rated 5 out of 5 stars

I ordered 50 x 50ml bottles for our wedding favours. They arrived really quickly which was great! One was smashed in the box, likely during delivery, so I emailed customer service and got a response s... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with the jars I ordered from here! They were packaged protectively, neatly AND came with a few extra lids to account for any missing - all of these things I've had problems with when b... See more

Company replied

Rated 5 out of 5 stars

Second time ordering with them. One of two boxes wasn't delivered as bottles broken at dpd depot. Phoned them, got straight through, explained what had happened. The lady said all sorted they will r... See more

Company replied


Company details

  1. Packaging Supply Store
  2. Glass Industry
  3. Glass Manufacturer
  4. Glassware Wholesaler
  5. Packaging Company
  6. Packaging Store

About Jars and Bottles

Written by the company

The UK's largest supplier of glass jars and bottles packaging



Everything you need to package your food, drinks and cosmetics products and creations for your customers. Visit our website Contact Us


Our range


Glass Jars Glass Bottles Glass Candle Jars Glass Spirit Bottles Glass Beer Bottles Le Parfait

About us


Jars and Bottles are a leading online distributor of glass packaging, providing a range of innovative solutions for the food, drink, and cosmetics industries.

If you're a Deli Owner, Jam Maker, Sweet Seller, Bar manager, or Brewer, you're bound to need a good glass jar or glass bottle in order to supply your products and creations to your customer. As the UK's largest supplier of glass jars and bottles we have everything you need.

Our trusted network of worldwide suppliers means we can provide customers of every size with their exact requirements, without ever compromising on quality.

With volumes starting as low as 6 units jars and bottles offers a one stop shop for all types of food and drink producers.

Price include VAT, Delivery, Glass Jar/bottles and closures to fit.



Contact info

4.8

Excellent

TrustScore 5 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(600)

142 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

20 April 2026
Jars and Bottles logo

Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Been using this company for around…

Been using this company for around three years and I always get a prompt service and the price and products are what keep bringing me back .

17 April 2026
Jars and Bottles logo

Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

easy to place the order

It was easy to place the order including shipping.

13 April 2026
Jars and Bottles logo

Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 3 out of 5 stars

Glass Bottles weren’t packed correctly…

Glass Bottles weren’t packed correctly - box arrived with two broken bottles.

10 April 2026
Jars and Bottles logo

Reply from Jars and Bottles

Thank you for your review.

We’re sorry to hear that the parcel wasn’t packaged as securely as it should have been.

We appreciate your feedback and will use it to improve our packaging moving forward.

Rated 1 out of 5 stars

Failed to deliver

Good website to order from but totally let down by their choice of courier, DPD.

It is currently 16:38 and my delivery today was scheduled to be made between 15:40 and 16:40.

But I have just had an email from DPD to say I wasn't in when they attempted delivery. Well that's a lie and the CCTV looking at our gates backs me up. So now I have to go and collect my parcel from a distant post office in two days time.

This company chose to use DPD who are a poor courier at the best of times and I am now inconvenienced and without my parcel.

15 April 2026
Unprompted review
Jars and Bottles logo

Reply from Jars and Bottles

Thank you for your review.

I appreciate your frustration regarding DPD delivering your parcel to a pickup location rather than directly to you. Please be assured that we acted as quickly as possible to resolve the issue once we were made aware of it, including arranging a replacement parcel for next-day delivery.

We apologise for the inconvenience caused and value your feedback.

Rated 5 out of 5 stars

Items arrived as described

Items arrived as described, undamaged and on time. What’s not to like?

21 March 2026
Jars and Bottles logo

Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

I spoke to someone because I wasn’t…

I spoke to someone because I wasn’t sure of what to buy, the person had time to explain to me what I needed and ended up buying the right stuffs. Am very grateful

17 March 2026
Jars and Bottles logo

Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 1 out of 5 stars

Never got my bottles

28 February 2026
Jars and Bottles logo

Reply from Jars and Bottles

Hi there,

Thank you for your feedback. Unfortunately, it appears that the payment for your order placed through our Jars and Bottles website did not go through successfully. As our system only processes prepaid orders, the transaction failure meant the order was never registered within our internal system.

Because the order wasn’t acknowledged by our system, we unfortunately had no visibility of it, which is why the bottles were not dispatched.

If you haven’t already done so, we would recommend getting in touch with our sales team who will be more than happy to look into this for you and help resolve the issue.

Jars and Bottes

Rated 5 out of 5 stars

Fantastic fast service

Fantastic fast service, lovely product will definitely use this service again.

1 March 2026
Jars and Bottles logo

Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look