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jardi brico Reviews 

2
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TrustScore 3 out of 5

2.9

Pet Store
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Company details

  1. Pet Store
  2. Pet Supply Store

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

Jardiboutique n'est pas un site fiable.

Jardiboutique n'est pas un site fiable.
J'ai commandé un lot de 4 articles et je n'en ai reçu qu'un seul. Au lieu de prendre ses responsabilités et de résoudre rapidement le problème, le service après-vente rejette la faute sur un tiers.
Peu importe l'origine du problème : en tant que client, mon interlocuteur est le vendeur, qui est responsable de la livraison conforme de la commande.
Résultat : une commande incomplète, un SAV qui se défausse de ses responsabilités et une expérience client déplorable.

Je ne recommande absolument pas ce site

30 June 2026
Unprompted review
Rated 1 out of 5 stars

Mauvaise expérience

Jardiboutique est un marchant partenaire de Manomano. J'ai commandé 1 bac litière pour chat et 2 poteaux à griffer. La protection intérieure du carton était insuffisante et du coup, vlan, le bac, dont le plastic est très cassant, a subi un éclat sur le côté. J'ai payé 7,57€ de livraison pour la commande et 7,49 HT pour le bac. Vous n'allez pas me croire mais Jardiboutique refuse de remplacer le bac, arguant que j'aurai dû mettre des réserves lors de la livraison. Précision : j'étais absent
Manomano ne devrait pas accepter cela
19/05/22 : le service client de Manomano est intervenu et le bac a été rembousé

5 May 2022
Unprompted review

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