I placed my order on 8 June. I believed I was ordering from a New Zealand company. Their name showed as Japebo.NZ. However, it turns out the company is in Denmark and I did not receive my order u... See more
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It was an easy online site to navigate and order .Took a little longer to arrive than expected but that just be down to xmas mail .All round no problems and no complaints .
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Product delivered as expected although a little slow until I realised that it had come from Denmark. No other issues.
Company replied
Good to know that the product I bought has been acknowledged and is en-route to New Zealand. Thanks.
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Company details
About Japebo
Written by the company
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from leading brands such as Oticon, Widex, Phonak, Signia, and ReSound.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range of products to help you maintain and care for your device – ensuring good sound quality and long-term performance. 🔊
🛒 Easy and simple shopping
Our webshop is designed to make it easy to find the right products. With clear categories,
search functionality, and detailed descriptions, you can quickly find the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Friendly and helpful support
Need help choosing the right product? Our support team is always happy to help via email,
both before and after your purchase.
🔒 Safe and flexible shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
⭐ We value all feedback and use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Written by the company
- Everything in one place
- At Japebo, you’ll find original spare parts, accessories, and care products for hearing aids from leading brands. We make it easy to find exactly what you need.
- Helpful support when you need it
- Not sure which product is right for you? We’re here to help. Our support team is ready to assist you before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking, so you can follow your delivery.
- Safe and flexible shopping
- We offer a 90-day return policy, so you can shop with confidence. We use customer feedback to continuously improve our service.
Contact info
Denmark
- info@japebo.nz
- japebo.nz
Everything you need for your hearing aid
3.5
Average
66 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Superior service.
My experience was fantastic. Ordering my supplies was very easy. The selection was good and correct.
2 April 2025
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