Japanese Melody Reviews 

160
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, finding them beautiful and often exceeding expectations. Many people appreciate the fast delivery and excellent customer support, noting quick responses and easy processes for exchanges. Reviewers also frequently highlight the attractive and premium packaging, which enhances the overall experience. However, some customers also noted that product appearance or size sometimes differed from expectations, with issues like unclear sizing or items not matching pictures. A few other people also felt that some items seemed fragile or experienced discoloration, and some encountered difficulties or delays with shipping.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the look,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

Order

Customers had positive experiences with order, praising the ease of ordering and fast shipping, with some... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small lit... See more

Rated 5 out of 5 stars

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet,... See more

Company replied

Rated 5 out of 5 stars

Staff was extremely helpful, responsive to my exchange requests and kept me updated on production timelines. I was skeptical because I had not heard of the company before but working with Akira change... See more

Rated 5 out of 5 stars

Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as H... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(160)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently purchased an opal and koa…

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet, which gave the whole experience a premium feel from the moment I opened the package. I’d definitely recommend it.

25 November 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you, Bobby.

We’re glad the piece — and everything around it — felt complete from the moment it arrived. That full experience matters as much as the ring itself.

We appreciate your recommendation.

— Japanese Melody

Rated 5 out of 5 stars

Nice quality

Arrived quickly. Quality bracelet.

19 November 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you, Linda.

We’re glad it arrived as it should and that the quality came through.

— Japanese Melody

Rated 5 out of 5 stars

The ring is absolutely beautiful

The ring is absolutely beautiful! The perfect unique wedding band we were looking for.

18 November 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you.

We’re glad you found the piece you were looking for.

— Japanese Melody

Rated 2 out of 5 stars

Does not look like picture at all

Does not look like picture at all. Pic has much more detail and actually looks like silver. The finish on this bracelet is dull and almost black. Highly doubt there any silver at all…

18 October 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you for sharing this.

What you’re describing is not how the piece is intended to present. The finish is designed to have depth, but it should not appear flat or overly dark.

Some variation in tone can occur depending on lighting and the natural character of the materials, but the underlying composition — including the metal elements — remains consistent with the description.

That said, if what you received feels noticeably different from what was shown, we would like to review it properly.

Please reach out to us with a photo, and we’ll take a closer look and assist you directly.

— Japanese Melody

Rated 5 out of 5 stars

Stunning

The bracelet was stunning and very clearly hand crafted. The recipient was thrilled with the gift!

8 October 2025
Rated 5 out of 5 stars

Fantastic

Quick delivery and excellent customer support. The ring is absolutely beautiful. Mine came in a broken ring box, so emailed customer support and they had a new box delivered in 3 days. Highly recommend!!!

3 September 2025
Rated 5 out of 5 stars

The two rings are absolutely stunning

The two rings are absolutely stunning! The fit is perfect for the both of us. A little slow on the shipping, however they did come all the way in Pa and I’m in Az.. so I understand. I’m very satisfied!

15 August 2025
Unprompted review
Rated 4 out of 5 stars

Thank you!

Gave 4 stars because the ring sent wasn't not the ring ordered. But he still loved it. Thank you for the quick shipping and quality!

22 July 2025

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