Japanese Melody Reviews 

157
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, finding them beautiful and often exceeding expectations. Many people appreciate the fast delivery and excellent customer support, noting quick responses and easy processes for exchanges. Reviewers also frequently highlight the attractive and premium packaging, which enhances the overall experience. However, some customers also noted that product appearance or size sometimes differed from expectations, with issues like unclear sizing or items not matching pictures. A few other people also felt that some items seemed fragile or experienced discoloration, and some encountered difficulties or delays with shipping.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the look,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

Order

Customers had positive experiences with order, praising the ease of ordering and fast shipping, with some... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small lit... See more

Rated 5 out of 5 stars

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet,... See more

Company replied

Rated 5 out of 5 stars

Staff was extremely helpful, responsive to my exchange requests and kept me updated on production timelines. I was skeptical because I had not heard of the company before but working with Akira change... See more

Rated 5 out of 5 stars

Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as H... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

157 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(157)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Superior Craftsmanship , Excellent Communication

Ordered a leather bracelet for my husband. Unfortunately it was delayed due to Father’s Day demand which is very understandable. It was restocked and shipped quickly. The box it arrived in is beautiful and he loves it for storage of his other bracelets. It’s high quality and very attractive on his dresser. The bracelet itself is extremely well made and the clasp is very sturdy and well integrated into the leather .
I did email with concerns about lack of shipping updates and response was swift. It was shipped via USPS and the lack of communication is due to there system . I’ve experienced this before so understand and it was well explained in the email I received.
I feel the bracelet was appropriately priced as the craftsmanship is excellent on this piece. We had recently seen one in a store for $20 less and we were so glad we didn’t buy it because the quality from this company is far superior.

15 June 2026
Unprompted review
Rated 4 out of 5 stars

Wonderful Father’s Day appointment

Bought the Kyoto bracelet as a Father’s Day present for my husband. He isn’t a big jewelry fan but had expressed an interest in a leather style bracelet. Ordering was easy and shipping was fast. The bracelet arrived earlier than expected and is even nicer in person. He loves it! The quality is good and the design is beautiful but i do recommend that you review online how to open it. He was initially frustrated trying to pull it open. Thankfully i stepped in before he broke it. Haha

18 June 2026
Unprompted review
Rated 5 out of 5 stars

We absolutely love my husbands ring!

We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-2000 for a similar band at a jeweller. Shipping was fast, the box it was in was stylish, Overall highly recommend.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Misleading photo

Misleading photo, advertising. Bracelet way too small, almost microscopic. Makes one wonder about the authenticity of materials. Would never have bought it in a store.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredible craftsmanship

Incredible craftsmanship. Understated elegance. The ring for my husband exceeded my expectations. My husband said it felt smooth and comfortable on. Perfect balance. Perfect finish. Modern and stylish. Wooden box for the ring adds a beautiful artisanal touch. Complimentary bracelet was also a nice surprise. 10 stars !!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I purchased this gift to mark a special…

I purchased this gift to mark a special date in our relationship . The Japanese culture is of special interest to my husband and I felt this bracelet would be a nice representation of the meaning behind the gift . It is lovely and we are very pleased

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Solid product and company.

Firstly the product is great. Received the ring and bracelet gift as ordered. Having worn the ring for a month or so now it’s very comfortable and fits well. There was some difficulty with the shipping but this was quickly reorganised with a few emails. Overall I wouldn’t hesitate to buy from them again.

29 April 2026
Rated 5 out of 5 stars

First order was wrong size (my fault)

First order was wrong size (my fault). They were easy to work with on exchange. My new bracelet fits perfect and really looks good. Excellent craftsmanship and quality. I highly recommend their products.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

I rarely write reviews

I rarely write reviews, but this company truly deserves one. The bracelet I ordered was absolutely beautiful and exceeded my expectations in person. Not only was the craftsmanship amazing, but their customer service was exceptional as well.

There was an inventory issue with my original order, and instead of brushing it off, they took accountability, waived the expedited shipping fee, and even included an additional bracelet as a thoughtful gesture. They went above and beyond to make sure I was happy with my purchase, and that level of care is hard to find these days.

You can tell they genuinely care about their customers and the quality of their products. I would absolutely order from them again and highly recommend them to anyone looking for something meaningful and beautifully made.

29 April 2026
Rated 5 out of 5 stars

Excellent

Fast shipping. Great communication. It seems like an excellent well made bracelet. I can’t wait to give it to my husband for our 10th anniversary! Thank you so much! 😊

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Great people & great Piece

Great people to online business with, talented, responsive…the piece is perfect for the 36 yr old man I gifted it to. He & my daughter said, ”It’s So Shane!” “Love the bracelet!”

27 April 2026
Unprompted review
Rated 5 out of 5 stars

FABULOUS BRACELET!!

FABULOUS BRACELET!!
Loved the styling and the item arrived in good time in a handsome container which is useful for future storage….if you ever take it off!! Would purchase again from this company!

24 April 2026

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