Japan Cupid and its affiliated 32 dating sites offer little by the way of real people interested in developing a real relationship. I have found that many women are not Japanese and that thos... See more
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I have been on the JC site for almost 1 1/2 years. Out of the several thousand interactions 99% are scammers and Fake profiles. Multiple complaints and concerns sent to the support staff fall on deaf... See more
Mostly Ai women. Japancupid is a front get ai actors to take you to a different website so they can scam you. This woman makes many fake accounts on your Cupid sites scamming people like me. Pretendin... See more
It’s good well I do see some promising potential people on it. However though when there’s someone I’m really interested they’re not online I can’t get their attention. Like there’s a Japanese girl I... See more
Company replied
Company details
Information provided by various external sources
JapanCupid has connected thousands of Japanese singles with their matches from around the world, making it one of the most trusted Japanese dating sites. Whether you’re looking for a date or the love of your life, find them in a fun and secure environment on JapanCupid.
Contact info
2208/5 Lawson St, 4215, Gold Coast, Australia
- +61755711181
- team@japancupid.com
- japancupid.com
2.0
Poor
188 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JapanCupid
Hello,
Thank you for the 5-star rating.
You should make a week of free trail
You should make a week of free trail, to see if it's something and see if people are fake or not.
.. I don't spend 300Dkk, for a tryout in platinum membership ..
21 April 2021
Unprompted review
Reply from JapanCupid
Hello,
We appreciate your valuable feedback. We have now forwarded your suggestion to management for consideration and review. Please contact www.japancupid.com/en/help/helpdesk if you have any further concerns.
I love your website
I love your website. Only problem I can not communicate with anyone.
20 April 2021
Unprompted review
Reply from JapanCupid
Hello,
If you are having difficulty with contacting other members on site, this is due to both members being on a standard membership. In order to contact another member on site one must be a paid member, not both. As a standard member, you still have many features to get the attention of another member. We wish you all the best in making a meaningful connection on JapanCupid. Please contact www.japancupid.com/en/help/helpdesk if you have any further concerns.
This great thanks 😊
4 March 2021
Unprompted review
Reply from JapanCupid
Hello Ahmed,
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://www.japancupid.com/en/help/helpdesk! Have a wonderful day!
Reply from JapanCupid
Hello,
Thank you for the positive rating! We wish you the very best in your search for love. Please contact us at www.japancupid.com/en/help/helpdesk if you have any concerns.
Reply from JapanCupid
Hello Samira,
Thank you for the positive rating! We hope you continue to enjoy using our app in your search. Please contact us at www.japancupid.com/en/help/helpdesk if you have any concerns.
its real only if you are lucky
its real only if you are lucky.
The fact i trust this app.
24 February 2021
Unprompted review
Reply from JapanCupid
Hello Ghori,
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)
Reply from JapanCupid
Hello Agus,
Thank you for the 5-star rating. If you have any suggestions or if you are facing any problems, please contact us at https://www.japancupid.com/en/help/helpdesk. We will try our best to help you out.
The only problem is that it seems there…
The only problem is that it seems there are a LOT of fake accounts
23 January 2021
Unprompted review
Reply from JapanCupid
Hello,
We do not allow fake profiles on our site. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.japancupid.com/en/help/helpdesk
Easy online contact
Easy online contact. Plenty of women that answers your messages.
19 January 2021
Unprompted review
Reply from JapanCupid
Hello,
Thank you for the positive rating! We wish you the very best in your search for love. Please contact us at www.japancupid.com/en/help/helpdesk if you have any concerns.
The site is a scam
The site is a scam, period. I even removed the message restrictions to read my messages and they weren't even in English, or Japanese, they were in Latin and made no sense when translated. Save your money and your time.
16 January 2021
Unprompted review
Reply from JapanCupid
Hello,
We sincerely apologize for the difficulties you experienced while using our app. If you would like some assistance or additional information, please contact us via https://www.japancupid.com/en/help/helpdesk and we will be happy to help you further.
would be useful if you could contact at…
would be useful if you could contact at least one a day for free makes the site useless but understand its a money maker . does premium cover all cupid sites?
10 January 2021
Unprompted review
Reply from JapanCupid
Hello,
Premium doesn't cover all the sites. As a standard member, you can still enjoy numerous benefits such as sending interest to other members and communicating with paid members. We wish you the very best with your search for love. Please contact us at www.japancupid.com/en/help/helpdesk if you have any further concerns.
Reply from JapanCupid
Hello,
As a standard member, you can still enjoy numerous benefits such as sending interest to other members. In order to get the best results we recommend upgrading your membership. We have 1, 3 and 12-month membership options to suit various budgets. Please contact us at www.japancupid.com/en/help/helpdesk if you have any further concerns.
I like its awebsome
26 November 2020
Unprompted review
Reply from JapanCupid
Hello,
Thank you for the positive rating!
A lot of spam. Save your money.
It seems like 90% of profiles are fake. CONSTANT spam from new profiles makes sorting through to find real messages a pain.
The site tries to get you to post positive reviews by only forwarding you to trustpilot if you click that you like the site and give it a high rating. Used to be a reasonable site but now a COMPLETE waste of money.
23 November 2020
Unprompted review
Reply from JapanCupid
Hello,
We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. Kindly help us in reporting any suspicious profiles by submitting a ‘report abuse’ form or contacting us at www.japancupid.com/en/help/helpdesk
To much you can’t do without payments
16 November 2020
Unprompted review
Reply from JapanCupid
Hello,
Only one member has to be a paid member to communicate, not both. As a paid member, you enjoy unlimited conversations with as many standard and paid members as you would like during your membership period for one flat low fee. Please contact www.japancupid.com/en/help/helpdesk if you have any further concerns.
I really like this web site
24 October 2020
Unprompted review
Reply from JapanCupid
Hello,
Thank you for the positive rating.
I love japancupid the Ladies are…
I love japancupid the Ladies are amazing but I love Japanese, Japan,China all
24 October 2020
Unprompted review
Reply from JapanCupid
Hello,
Thank you for the positive review!
It’s fun...
It’s fun but be wary of people who don’t verify their profile
1 October 2020
Unprompted review
Reply from JapanCupid
Hi Peter,
We appreciate the feedback! Please let us know how we can earn your 5-star rating! If you have any concerns, please contact us at www.japancupid.com/en/help/helpdesk
Good site but be carefull some women…
Good site but be carefull some women Skype you then try to get you to go on another site.
25 September 2020
Unprompted review
Reply from JapanCupid
Hi Krith,
We have zero tolerance towards bots and scammers. Our fraud prevention team works 24/7 to remove non-genuine profiles. However, in order to take immediate action against this member, we need you to send us a copy of the evidence that you believe is offensive to www.japancupid.com/en/help/helpdesk
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