Jansport Reviews

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3.0

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United States
jansport.eu

3.0

Average

3 reviews

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No history of asking for reviews

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Sep 15, 2026

Terrible customer service from Jansport Europe GBP

Absolutely awful service from Jansport Europe GBP. I really regret ordering through them. I placed the order on 19th August 2026 for a school bag for my daughter. The £42.99 was taken from my account and I received email confirmation. But then the order was lost by FedEx and it never left The Netherlands (according to the tracking system on FedEx web site). Jansport Europe GBP have been completely silent and have not communicated back to me on the numerous messages I have sent them.
I am now in contact with Jansport US to see if they can help me in any way.

19 August 2026

Unprompted review

Sep 15, 2026

Item was delivered 10 days later than…

Item was delivered 10 days later than they said.Not happy.I order from there because there should be delivery 2-4 working days. They didn't even dispatched on that time

10 September 2026

Unprompted review

Aug 27, 2026

Either a scam, or a rubbish service

Purchased Main Campus backpack on 16th August. Has contacted to customer center via call, and email. No phone call accepted, email is only replied after 5 working days - and lying about the shipping has started, while the carrier company status was not processed at all.
till 27th August - no shipping label has updated, and CS is lying that they have lost the parcel.
Either Jansport EU is scam website or must have had horrible internal system

16 August 2026

Unprompted review

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