Jane logo
Visit website

Jane Reviews 704

•
TrustScore 4.5 out of 5

4.6

Online Marketplace
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality and uniqueness, often noting that items exceed expectations. Many consumers highlight the efficient delivery service, with orders arriving quickly and as described. The ordering process is generally considered simple and straightforward, and people appreciate the affordable pricing. However, some customers also noted issues with delivery times, with certain orders taking longer than expected. A few other people also felt that the quality of some items was not as anticipated, citing concerns about material or craftsmanship. There were also occasional mentions of products not matching their online descriptions or sizing issues.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the wide variety of items,... See more

Quality

Users describe positive interactions with quality, noting that items are often as described and pictured,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with items... See more

Order

Customers generally report positive experiences with their orders. Many found the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price. Many customers found items to be reasonably priced, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, my order consisted of 6 t's from 3 different vendors. 1 vendor, that I ordered 4 t's from, was SUPER quick on shipping. The other 2 not as fast BUT they did have it posted on their pages tha... See more

Rated 5 out of 5 stars

The bracelets are beautiful . I currently own 4 different colors. I have many allergies to jewelry and these wok well for me. They actually arrived faster than I expected . I will order more .

Rated 5 out of 5 stars

I got my brush and love it Have been looking for a brush with a carrying case for travel for ages and finally found one that was the right size ( Most others I have seen are tiny ones that dont work w... See more

Rated 5 out of 5 stars

Love this necklace. My husband thought it was very expensive. Appreciate the gift bag it was shipped in. Would definitely buy from this artist again. Delivery was quick.

Company details

  1. Online Marketplace
  2. Gift Shop
  3. Women's Clothing Store

Written by the company

Jane is back! Jane is a US-based marketplace for boutique fashion, home decor, and lifestyle products. We are not Jane-Sidney! We do not sell in Australia!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

704 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Long time to ship

22 December 2025
Unprompted review
Jane logo

Reply from Jane

Hello Holly,

Thanks for sharing your experience - we're really sorry your order took longer than expected. That's definitely not the experience we aim to provide. Shipping timelines can occasionally be impacted, but we appreciate you bringing this to our attention and we will share this feedback with our team

Rated 1 out of 5 stars

The wrong size was sent to me

The wrong size was sent to me. I need a small and I was sent a large. I will not be able to wear it. How can I return it?

18 December 2025
Unprompted review
Jane logo

Reply from Jane

Hello Diane,

Thank you for sharing your feedback. I am so sorry you received the incorrect size. I have sent you an email so we can get this issue resolved.

Thank you

Rated 5 out of 5 stars

Good communication

I got updated emails advising when my order would deliver with the tracking number and my order delivered as confirmed!

30 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look