J&A Doors Reviews 

98
TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

Delivery charge was pretty much twice the cost of the purchase. It took almost two weeks to arrive, with no tracking from the manufacturer- shipper. So our kitchen wasn’t finished before we left for... See more

Rated 5 out of 5 stars

Great service from ordering till delivery very well packaged all hinges drilled in the right places Doors are amazing quality and at a great price highly recommended

Rated 5 out of 5 stars

Top quality products, made to measure, well packed, speedy delivery and competitive price. Bought 8 doors and 3 drawer fronts in high gloss slab white to replace the tired and old ones in my daughters... See more

Company replied

Rated 5 out of 5 stars

We wanted to update our kitchen on a budget. We ordered all new doors trims and panel from J and A in supermatt cashmere. What an excellent service and amazing product. The colour and quality wer... See more

Company replied

Company details

  1. Kitchen Supply Store

Written by the company

Here at J&A Doors, we specialise in selling high-quality kitchen cabinets, doors, and accessories at great prices. Our products are made with the finest materials and craftsmanship, ensuring that they are durable and long-lasting. In addition to offering a wide range of products, we also pride ourselves on our fast delivery. No matter where you are located in the UK, we can get your kitchen cabinets, doors, and accessories to you in a timely manner. In terms of pricing, we strive to offer the most competitive rates on the market. We understand that renovating a kitchen can be a costly endeavor, and we want to make it as affordable as possible for our customers. We also have a wide selection of handles and other kitchen accessories to choose from, allowing you to fully customize your space to your liking. Whether you are looking for a modern or traditional look, we have something for everyone. Thank you for considering our business for all of your kitchen renovation needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.6

All reviews

(98)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Service

After being told our chosen sink had been discontinued, this company offered an alternative which didnt have a pre-drilled tap hole. They rang the manufacturer & arranged to have the tap hole drilled with the overflow in our chosen basin. Communication was first class, we were kept informed every step of the way. Our order was finalised mid afternoon Monday, and the sink delivered less than 24 hours later. I must admit I was nervous ordering from a non local company that I'd never heard of, but they have been brilliant & I wouldn't hesitate to order from them again.

3 August 2023
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Reply from J&A Doors

Hi Lynn, thank you for your kind words. We are glad to hear you are happy with our customer service and the product received!

Rated 1 out of 5 stars

No way to contact them

No way to contact them, no phone number, charge excessive amount for delivery. Never use them again

20 July 2023
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Reply from J&A Doors

Really disappointed to have received this review. To start we have a live chat that you used multiple times and you never requested a contact number.

Although the delivery seems expensive when ordering a hinge, it doesnt change if you were to order 5 kitchen cabinets, we believe we have priced it reasonably.

Regardless of the above, I believe you have only left this review because you made a mistake and ordered a hinge from us that was not the hinge you actually needed, which is in no way our fault. We even offered to try and track down the hinge you actually require to no response and then received this review.

It may not seem like a big deal to you to leave this review, but for a new business like ours with a small number of ratings, it makes a huge difference and really affects our ability to provide for our families.

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. We thought we had a problem with quality, but it was our mistake. Door is really good quality - no issues at all.

25 June 2023
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Reply from J&A Doors

Thank you for your feedback Susan, great to hear you are pleased with our product

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, and Fantastic customer service.

15 March 2023
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Reply from J&A Doors

Thank you for your feedback Emilie! We are glad to hear you are happy with everything

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