Jalkakauppa Reviews 651

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

651 reviews

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Rated 5 out of 5 stars

Ankle support..

The ankle support that I ordered were really good. They support my ankles really well during playtime. jalkakauppa had some really good stuffs!

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor Handling of Defective Products and Refund Requests

I ordered a pair of shoes from Jalkakauppa, but they arrived with significant defects: dirt/glue stain, and inconsistent sizing within the pair (one was 43 and the other 42!). I immediately contacted customer service to request a refund, as I was dissatisfied with the product quality.

Instead of honoring my refund request, the store sent a replacement without my consent. When I reiterated my preference for a refund, they refused to cover return shipping costs, despite their Terms and Conditions stating they are responsible for such costs in cases of defective products.

Their customer service has been dismissive and uncooperative, ignoring my explicit requests and misinterpreting their own policies. I would not recommend this store to anyone who values fair and transparent customer service.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Delivery was quite fast (within a…

Delivery was quite fast (within a week).
I am very satisfied with shoes! I definitely won’t put on my previous back again! It is sky and earth. Only thing I bought additionally is winter soles - otherwise perfect. Btw, seems waterproof. At least slush and rain don’t come through. I wish I could write same suomeksi.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Ordered one thing but could not get confirmation.
Payment went straight away 2 times.

Cannot recommend.

2 May 2024
Unprompted review
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