Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrive... See more
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Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.
We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.
Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.
We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.
Browse our stock online or get in touch to see how we can help you.
3 King Street, HX1 1SR, Halifax, United Kingdom
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Replied to 51% of negative reviews
Typically replies within 1 month
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My wife and I had been looking into getting an electric car for a while now since our local council has decided to punish house holds for having petrol and diesel cars, by increasing the price of parking permits for fossil fuelled powered vehicles. Why they have done this is beyond me seeing as a car that is parked is not producing any pollution but that is by the by. Having looked at several electric cars, we decided on a jaguar ipace for a number of reasons. 1, it’s a jaaagg. Who doesn’t want to own a jaaagg. 2, it looks great which a lot of electric cars don’t. 3, the range on it is far greater than most electric cars, and even some petrol cars.
With all this in mind, we began the search and at pretty much every turn, the jags were being swiped up. We did find one however were messed around by the dealer so much, that we began to think it wasn’t to be.
And then, we found this place. We called them up on a Saturday morning, and had the agreement in place to finance a 2019 jaguar ipace by mid afternoon. They even take care of the finance, so no having to ring around and find it yourself, although they make it clear that you are more than welcome to do so.
The only let downs are as follows.
The car was supposed to be delivered to us last Saturday. However, the day before, we got a call saying that the delivery company had over booked and that the vehicle wouldn’t be a delivered as arranged. A bit of a let down, but mistakes happen. The vehicle was delivered on the Friday after at just after 11:00. I had to dart off to work and so left my wife to figure all the buttons and knobs out. And like a blood hound, she sniffed out the problems, of which there are a few. The door mirrors refuse to fold in when the car is switched off. There is no sound coming out of the speakers. And the previous owner is stilled installed on the system, and we don’t know his PIN number in order to change it to us and remove him. I got in touch with jagland about the problems and they have assured me that they can be fixed as the car is under an extended warranty.
Other than that, the car is brilliant. It is beautifully smooth to drive, comfortable, handles exceptionally well and is quicker than a hiccup. The experience I have had with jagland has been great, not perfect, but their customer service has been second to none.

Reply from Jagland Empire Ltd
The staff were very friendly and helpful they helped me choose the right car for me with ease. the person who provided the car offered complimentary drinks and provided us with great warranty i would recommend this place to a family or friend

Reply from Jagland Empire Ltd
Swift & easy purchase of my new car. Viewed, purchase agreed, couple bodywork fixes, serviced and valet all completed in 4 working days! Thank you to all the team :)

Reply from Jagland Empire Ltd
I recently bought a van from Jagland on finance. They were amazing every step of the way especially helping with getting the right finance deal.
They also are great at communication even after buisness hours

Reply from Jagland Empire Ltd
I recently purchased a BMW x5 and couldn’t be happier with the entire experience. From the smooth ordering process to the fast delivery, everything was seamless. The wheels look amazing on and the car drives smoothly.
What really stood out was the excellent customer service. Hollie was super helpful and made sure I was satisfied every step of the way.
I Highly recommend them for anyone looking for great cars and outstanding service. Will definitely shop here again.

Reply from Jagland Empire Ltd
Car was as advertised. Bit of confusion on where the car was being stored when we went to view but all minor. Staff friendly, helpful and welcoming. Car bought at good price too 😁

Reply from Jagland Empire Ltd
They made it quick and simple and were always available if I had any problems.

Reply from Jagland Empire Ltd
Everyone was very friendly. We didn't have long to wait to collect our vehicle.
We had fab personal service and would recommend them to other people.
Get a thumbs up from me. 👍

Reply from Jagland Empire Ltd
Great car in great condition. Sales staff were great as well ! Shame the p/ex offer wasn't honoured but after travelling nearly 2 hours to get there I wasn't driving back in the same car 🤣

Reply from Jagland Empire Ltd
From contacting via email to actually picking the car up tge whole team were ace.
And a great car too

Reply from Jagland Empire Ltd
From start to finish the sales team, in particular Hollie, were very friendly & helpful. She quickly responded to any questions that arose. The WhatsApp chat is very useful, meaning that you can always reach someone

Reply from Jagland Empire Ltd
A very pleasurable buying experience. Super professional and would highly recommend

Reply from Jagland Empire Ltd
I would give these people no stars if i could, brought a car about 2 months ago, following month i had to spend £200 to change a spring in the car. They sold me a faulty car, contacted them multiple times no one is answering till today no one has responded to my messages but when i was enquiring about the car they would reply within 5 mins of me messaging. The car came with no lock in wheel nut which i have enquired about and all now no response. I messaged them in June and July and no response, called them and no response. To make matters worse the guy I was talking to sent me a fake phone number that doesn’t even work.

Reply from Jagland Empire Ltd
Excellent service very helpfull would recommend.

Reply from Jagland Empire Ltd
100% fantastic could not be anymore helpful
Would highly recommend

Reply from Jagland Empire Ltd
Effortless service not 1 bad issue van as described
Would defo recomend 5star

Reply from Jagland Empire Ltd
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