good games but can't cashout to my card
the games worked well on my computer and phone but I didn't see that I couldn't cashout to my card so now I have to figure out how crypto works to get my money
Reply from JacksPay
Hello Xanderwoothirtytwo,
Thank you for sharing your feedback.
We’re glad to hear that your gameplay experience was smooth across both your computer and mobile device. We understand that navigating cryptocurrency withdrawals for the first time can feel unfamiliar, but our team is here to help make the process as easy as possible.
We encourage you to contact our support team directly so they can guide you step-by-step through setting up and using a crypto wallet for your withdrawal. Cryptocurrency remains our fastest payout option for players.
We also offer traditional withdrawal methods such as bank wire transfers and mailed checks; however, please keep in mind that these methods generally take longer to process compared to crypto payouts.
We appreciate your feedback and look forward to assisting you with your withdrawal.
Best regards,
Casino Experience Team