jackpotcharm.net Reviews 37

2 time delay my refund request. I was accepted and was waitimg 2 week after that i was told i have to wait 1 more week as things have been changed. now im waiting again without amy result.

I recently had the unfortunate experience of using Jackpot Charm and feel compelled to share my concerns. I made a deposit, only to later discover that the withdrawal process was not as straightforward as expected. The company’s withdrawal policies were neither transparent nor clearly communicated when I deposited funds.

To make matters worse, they introduced unexpected and opaque terms, including a deposit wagering requirement, which was not mentioned upfront. This made it incredibly difficult to access my own funds, and I was forced to gamble additional money just to meet the £150 withdrawal threshold. This strategy seems designed not to allow customers to withdraw but to encourage further gambling, which is highly frustrating and unfair.

It’s disappointing to see a company that operates in such a non-transparent manner, and I’ve learned the hard way that their practices are focused more on withholding funds than providing a fair experience. After successfully reaching the £150, I did manage to withdraw my money, but the entire process left me feeling deceived.

Given my experience, I feel it’s important for potential users to be aware of these issues. I strongly advise caution before using this platform, as their unclear terms and hidden requirements make it a risky experience for anyone looking to withdraw their funds.

This is a typical non GameStop betting site. Happy to take your money when losing. If you win and try to withdraw, they realise that you need verified, even though you have verified many times already on the site. They stall so that you spend the money. Another classic is that they give you a random bonus and don't tell you about it. I wagered the 300 and won 600, but of course I hadn't adhered to the 50 limit per bet condition that cannot be found anywhere. The only condition was that I need to wager over 2k to be able to withdraw. They took the entire 600 from me that I should have won and even took the bonus money. I have tried a few sites like this and they are all the same. Stick to the regulated sites. Jackpot Charm and the others are a scam. Spent many thousands and they still treat you like crap.

Was robbed of £4000 GBP .

Dodgy eastern European scammers

Please be aware that all non gamstop sites are the same one. Same chat hosts same numbers everything so if your scammed by one you will be scammed by all
DO NOT USE AT ALL

This is a horrible company. I have been using online gambling for over 15 years and this is the worst site I have ever come across. They will not pay out and reject the withdrawals, plain and simple if you play here you either lose or when you win you won't get the money STAY AWAY ROBBERS

I tried these and won £590 on first day i sent all ID and they said it was fine but on trying to withdraw i was given every excuse in the book that was 2 months ago . Then I tried another site can't remember the site off the top of my head but 4 different deposits went to 4 different accounts in Nigeria. I rang Lloyd's Bank they said it was a scam but because I had played on the site I had the service I paid for they couldn't help . I learned the hard way and lost about £900 all together. If anybody knows of a way to get anything back from the bank as they said it was a scam im open to suggestions. Cheers

I think that as long as you read the terms and conditions of this site before trying to withdraw your money everything should be alright, like most sites there are terms.
I have dealt with a lady called Mary via email, she is like my personal assigned agent lol, she'll usually send me bonuses (which i don't use) and is very helpful with any questions I have or any issues.
I sent her my id for verification from the finance department, she called me to say the address and marriage certificate was fine but the passport needed to be a little clearer, once I resent that jackpot charm emailed me within 24hrs to let me know all documents were fine and It was all now verified on my account..they also verify your phone number and your email so that you can recieve any transcripts from live chats.
I think like most gambling sites you need to be verified before you can make any attempt on withdrawing any funds won for money laundering reasons.
Also bare in mind that if you take them up on there bonuses there will be wagering terms which usually means you'll be unable to withdraw unless you've meet the wagering terms.
I never take up the bonuses, free spins or free money because of wagering terms.
I deposited some money the other day and won a jackpot, I withdrew some of these winnings, wish I'd withdrawn more as hadn't realised you can only withdraw one amount at a time and that has to process before you can withdraw anymore, no major issue, I should have read the terms first so my bad as I just ended up playing with the rest as didn't have the willpower not to...the only drawback is that when you withdraw they don't take it away from your account balance so if you don't have any other balance in there then you need that willpower otherwise you'll spend your withdrawal.
So with regards to withdrawal and processing, I waited the 36hrs they say it takes to process but hadn't heard anything so today I sent Mary an email and I spoke to both Alex and Emma on live chat, both were helpful, I was a little concerned after reading some of these reviews, but they reassured me that things were only taking a little longer due to high volumes of work load, both said they would contact finance and have them email me and sorry for the inconvenience.
Finance emailed me about 4 hours later to say that my payment will process after midnight tonight and to expect the money in my account over the next couple of days.
I have since gone onto my jackpot charm account to check the withdrawal status and this now says its been accepted.
Fingers crossed it will reach my account over the next few days, I'm expecting it to take a little while with it being the weekend but so far so good, I hope they do not disappoint as so far all has been explained well, and I have done all that is laid out in the terms and conditions.
If I have any issues from now going forward with my withdrawal process I shall write another review.
I am in no way affiliated with this company, I'm from the UK but felt I needed to write this review as my experience so far has been a good one.
Hopefully that continues.

Avoid these robbing dogs at all costs, I finally won £500 and tried to withdraw, not a chance they wanted, passport, driving license, bank statement, my last 5 debit cards , I tried to explain they were lost and didn’t have proof of them but the more I went into they just want your money and are stealing your identity , now they have closed my account for giving them abuse with my £500 locked in , I’ve learnt a hard lesson from these thieves

I have tried to withdraw 10 times!!!! 🤬😡They keep rejecting my withdrawals! For different reasons! It's a total scam!!!
I have done everything they've asked. Do not use this casino!!!
I have reported them to the gambling commission and will continue to take this further! Total crooks!

BE AWARE stay stay clear of this site.
DANGEROUS
Identify thief’s
They steal personal information
They still all deposits
They do not pay out
If you happen to get a payment it is highly like it comes from an off shore/ unsafe places.
People have had there banks investigate these transactions

Hello I've been with jackpotcharm for quite a while now but? I've depi 100 s of pounds but when I look at my santander account it never shows the name jackpotcharm does anybody know where there from because I've asked them but they will never give you an answer Peter Dean please let me know if you can with kind regards

Please please avoid this site at all costs. I won 3 grand on the first day after i singed up. But they would refuse to send the money into my card and offered me bitcoin money instead. Also asked for all of my bank details but said they could not send the money. Also you can only withdraw maximum of 500. It's a joke seriously one of the worst sites of all time. Please please please do not sign up. This is a hoax site.

AVOID THIS SITE THEY ARE MONEY GRABBERS. I SPENT 100S OF POUNDS AND SIGNED UP TP BONUS DEAL FOR FREE SPINS IF I DEPOSIT 45 EURO. I HAVE WON 128 EURO AND WILL NOT LET ME WITHDRAW UNLESS I SPEND ANOTHER 300 EURP DISGUSTING! FRAUDSTERS DO NOT USE.

Deposit my money didn’t go through to there websites but they still taken it from me bank .. customer service are rude and disrespectful don’t help in any way
Also be aware of when you deposit you have to win 3 times the amount of money to withdraw it .
They are a fraud team be aware
Also contact your bank and tell them that you have been scammed

After depositing fare bit I won some back decided to with draw kept saying rejected so spoke to them they asked me for id gave all id keep going round in circles asking me for statements still no money how can I get this money back or get them shut down

This is a scam I deposited 25 euros played it out then deposited 30 euro the message said deposit failed I checked my online banking and they had taken the money I spoke to chat who said it was definitely a failed deposit so i rang my bank who confirmed they had taken it plus a fee of 1,50 for each of the transactions they are plain thieves
BEWARE and dont deposit on here

This place is a joke I had a 1000 pounds in my account and started saying I need a passport all off a sudden. Baring in mind I've withdrew 4 times before. I've just ordered a passport and would be ages before I could withdraw the 1000 I lost my patience so I just spent the money in my account. I hope they burn too the ground. I will wait for my gamstop too expire. Places like this will pay karma karma karma is coming

Please do not use this website. It’s all a sham and total scam. I used this site heavily and they offered me cash back based on my deposits. I am due over £280 in cash back. Over a week later still no cash back and closed my account. Total scam.

Do not join this Casino took about 4 days after winning to verify documents, then withdrawal was rejected as they needed more ID, eventually after supplying said ID the withdrawal was eventually accepted. Once funds entered my Bank, my account was frozen due to the credit transaction flagging up from this Casino and my account has now been put into restriction an i am unable to access any money i had from my account. Deposits made are through various payees mines was a dubai boating company on the transaction and withdrawal came from Moscow and it says there main office is in Cyprus! Stay Away Trust me!