Jacada planned our incredible family trip to Peru. Every single detail - from flights to hotels, guides to transport - was planned perfectly. They were so responsive, and adapted everything to suit... See more
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Working with the Jacada team, especially Sara, made the trip completely stress free. From being met at the airport, throughout the trip, to being dropped at the airport to say goodbye, we didn't have... See more
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Our travel agents James and Rita planned a perfect vacation for our family of five. They took careful consideration of all of our requests and were able to plan a trip that had something for everyone... See more
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David did an outstanding job curating our 8-day African adventure, which included game drives during our stay at Londolozi Camp and a spectacular helicopter flight over Victoria Falls. His advice and... See more
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About Jacada Travel
Written by the company
At Jacada Travel we specialise in tailor-made luxury travel. Our guests benefit from the expertise and knowledge of our travel designers, who create authentic, uplifting experiences that are made just for you.
Let us inspire you
Experts in Travel Your interests and passions make you unique, and we want to hear all about them. Our expertise covers everything from the best restaurants in town, to what’s happening with critical conservation projects. Understanding what matters to you means we can create a trip completely personalised, suiting you perfectly.
Unforgettable Connections It’s the spontaneous moments of genuine human connection that make a trip truly unforgettable. Meet with our passionate and knowledge guides to create your own memorable travel moments. We’ve cultivated meaningful and long-lasting relationships with our teams on the ground all over the globe: meet them and become immersed in their worlds.
Seamless Travel and Support Enjoy every moment of your trip, be fully present and let us handle the intricate details, necessary logistics, in-country support and magical elements. Experience seamless travel from start to finish as we take care of every detail with our flexible, caring and meticulous approach to travel planning. You just need to focus on making memories.
Our Pre-Travel Experience Once you’ve booked, you’ll meet your personal concierge, dedicated to the finer details of your trip. You’ll feel the extra layer of support as they use their specialist knowledge and established relationships with restaurants, spas, hotels and more to elevate your experience, both before and during your trip.
Responsible Travel Your trip will play a part in our wider conservation initiatives, helping to preserve the wild spaces, culture and wildlife you’re experiencing for future generations. You’ll be able to enjoy complete luxury, whilst knowing that you’re supporting the destination you’re in.
Travel with Peace of Mind By travelling with Jacada, you’re able to travel with Peace of Mind. We’ll take the stress out of travel with our advice, expert planning and full support throughout your trip. All you need to do is sit back, relax and enjoy the trip you’ve been waiting for.
Let us inspire you
Experts in Travel Your interests and passions make you unique, and we want to hear all about them. Our expertise covers everything from the best restaurants in town, to what’s happening with critical conservation projects. Understanding what matters to you means we can create a trip completely personalised, suiting you perfectly.
Unforgettable Connections It’s the spontaneous moments of genuine human connection that make a trip truly unforgettable. Meet with our passionate and knowledge guides to create your own memorable travel moments. We’ve cultivated meaningful and long-lasting relationships with our teams on the ground all over the globe: meet them and become immersed in their worlds.
Seamless Travel and Support Enjoy every moment of your trip, be fully present and let us handle the intricate details, necessary logistics, in-country support and magical elements. Experience seamless travel from start to finish as we take care of every detail with our flexible, caring and meticulous approach to travel planning. You just need to focus on making memories.
Our Pre-Travel Experience Once you’ve booked, you’ll meet your personal concierge, dedicated to the finer details of your trip. You’ll feel the extra layer of support as they use their specialist knowledge and established relationships with restaurants, spas, hotels and more to elevate your experience, both before and during your trip.
Responsible Travel Your trip will play a part in our wider conservation initiatives, helping to preserve the wild spaces, culture and wildlife you’re experiencing for future generations. You’ll be able to enjoy complete luxury, whilst knowing that you’re supporting the destination you’re in.
Travel with Peace of Mind By travelling with Jacada, you’re able to travel with Peace of Mind. We’ll take the stress out of travel with our advice, expert planning and full support throughout your trip. All you need to do is sit back, relax and enjoy the trip you’ve been waiting for.
Inspired Luxury Travel to Africa, Asia, Latin America, Europe, Indian Subcontinent, Australasia, South Pacific, the Polar Regions and the Middle East and Silk Route.
Written by the company
- We create your perfect trip by listening to you
- When we understand your dreams, we build your ideal bespoke trip; honeymoon, family adventure or annual vacation. Each of us has in-depth experience in each country, and we combine our enthusiasm with an outsider's perspective on local ways, and that's how we ensure you get the exciting and hitch-free trip you deserve.
- Our experts take care of you in every detail
- Our travel professionals and local experts do all the hard work, so you get the most from your time off. We arrange every detail of your trip, from accommodation to private transfers and tours. When you’re there, our exceptional local guides are on hand 24 hours a day. They sort out snags and try to accommodate any extras and changes, or even arrange tickets for the opera, or a place to land your helicopter.
- Hotels and lodges that you'll love
- You can choose to enjoy local hospitality at true boutique hotels with character and charm, indulge in the opulence and unashamed luxury of the grandest Safari Lodges, or to become part of the family at authentic estancias and ranches. We’ve checked them all out in person, so we can help pick the ones right for you.
- Take things at your own pace
- All the trips we organise are private, so you can spend as much time as you like at each destination. Get up early, stay out late, take time over sight-seeing or dinner – it’s up to you. Your guide and driver will ensure you get the trip you want.
- Enjoy private, authentic travel
- Would you like to discover exotic wildlife, big game wildlife, ancient civilisations, or modern culture? Do you want to relax on uncrowded beaches or get immersed in local life? Our guides are passionate experts who can take you to places no guidebook mentions – and make sure you see the big name sites without the big crowds.
- Total financial protection
- We guarantee that your trip is fully protected. For our UK clients, all the flight-inclusive holidays departing from the UK are financially protected by the ATOL scheme. Upon payment, you will be supplied with an ATOL Certificate.
Contact info
4.9
Excellent
3K reviews
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Jacada created a dream family vacation
Jacada created a dream vacation for our family. Every hotel was wonderful and perfectly situated in the city. The tour guides were friendly, flexible and knowledgeable and the drivers were always on time and very professional with nice, spacious cars. The planning process was easy from day 1 and Jacada listened to and delivered on our requests for the perfect family vacation with two adults and teenagers. Would definitely hire them again!
3 December 2025
Reply from Jacada Travel
Dear Kate,
Thank you so much for your truly wonderful review. I'm thrilled to hear that I was able to create a dream vacation for your family. It means the world to us that you found the planning process easy, the hotels perfectly situated, and the guides and drivers professional and knowledgeable. We pride ourselves on listening to our clients' requests, and we are delighted that we delivered the perfect experience for you and your teenagers.
We look forward to welcoming you back for your next adventure.
Best wishes,
Murray & Symmone
The best test for a company is how it…
The best test for a company is how it responds when things go sideways. When a government travel advisory came up a handful of weeks prior to departure, David and Sandy at Jacada were able to re-organize my trip to a different destination on short notice, while also refunding the cost difference. I am grateful for that remarkable service!
11 November 2025
Reply from Jacada Travel
Dear Christopher,
Wow! Thanks for leaving us a review of your travels in Bhutan and Cambodia. I'm delighted you had the kind of experience you were hoping for when we planned the trip and I'm so happy that Cambodia was an awesome extension of Bhutan. It was a pleasure to plan the trip for you and I look forward to working with you on your future travel plans.
All the best for the upcoming festive season!
Speak soon,
David
To Turkey with Jacada
Jacada created a wonderful trip for us to Turkey. The itinerary, accommodations, guides and overall experience were all superb. Kirsty was our travel designer and her knowledge and willingness to collaborate with us resulted in an unforgettable trip.
We have travelled with Jacada before and would use them again without hesitation.
8 November 2025
Reply from Jacada Travel
Dear Gary,
Thanks so much for your kind words. We're thrilled to hear what a wonderful time you had in Turkey, and it was a pleasure to bring this all to life for you. We can't wait to see the next trip come to life.
Best wishes,
Luisa (on behalf of Kirsty) & Sabina
Jacada Travel has been outstanding
We enjoy traveling and we have used Jacada Travel for some wonderful trips over several years. We have never been disappointed. In 2024 we took a Safari in Botswana Africa and walked with the gorillas in Rwanda planned by Jacada and the itinerary was amazing. In 2025 we had planned a trip to Antartica ( with another company ) but our trip was cancelled 2 days before sailing due to weather. Arriving in Santiago Chile with our vacation cancelled we called Jacada in hopes they might think of ANY alternative in short order. Dan from Jacada came through with flying colors putting together an amazing 4 night 5 day trip to the Galápagos Islands aboard a beautiful mega yacht called Hermes. In our experience, Jacada’s staff, itineraries and overall recommendations have been superior and stand out compared to their competitors.
2 November 2025
Reply from Jacada Travel
Dear Lisa,
Thank you so much for your truly lovely review. I am absolutely delighted that you had such a wonderful time on the Hermes Galapagos cruise and that the logistics all worked so smoothly, even with the trip being organised at the very last minute.
It was a fantastic challenge to plan everything in such a short space of time, so I'm over the moon to hear that all the detailed planning paid off. We absolutely love creating trips for you and Kipp, and I can't wait to start planning your next adventure with you. Hopefully, next time we’ll have a little more time to prepare. Looking forward to planning the next one soon.
Best wishes,
Dan
Wouldn't do it any other way - Jacada
To be able to work with a specialist who has intimate knowledge of the country is special. Charles crafted a wonderful vacation for me. I had always wanted to go to Patagonia and I feel like I had a great first taste of this beautiful country. Besides planning some amazing locations/experiences, behind the scenes they are making sure all goes smoothly. When a flight cancelled, the first I heard of it was with the solution already secured. When you want to have private amazing experiences, to not worry about how you'll get to every differnt point of the trip, all safely and knowing any hiccups would be handled - Jacada is amazing and well worth it.
15 November 2025
Reply from Jacada Travel
Dear Lauren,
Thank you so much for sharing such a wonderful review of your Patagonia journey. We are absolutely thrilled to hear that you feel you had a great first taste of this beautiful region.
Knowing you had an amazing trip is the greatest compliment. We are also glad to hear that everything ran smoothly behind the scenes, and that you felt well supported by us and our team on the ground. Providing that peace of mind is exactly what we aim for.
Thank you again for your incredible kindness and trust in Jacada. Here's to many more adventures.
Best wishes,
Charles & Melanie
A Seamless and Unforgettable Journey with Jacada Travel
If you want to experience a trip where every worry is taken off your shoulders, Jacada Travel is the company to choose. We worked with Travel Designer Daniel Scott-Kerr, whose expertise in South America was evident from the start. His choices of hotels and excursions were absolutely spot-on.
Our adventure began deep in the Amazon on the Tambopata River, staying at the Tambopata Research Center, one of the most remote and remarkable places to explore the rainforest. The wildlife and birdlife were simply incredible.
From there, we visited the beautiful city of Arequipa, rich in culture and history yet not crowded with tourists. We then crossed part of the Andean mountain range to reach Colca Canyon, a destination so stunning it is hard to describe. Our stay at the Puqio Hotel was a highlight—unique tented accommodations, sweeping canyon views, and exceptional multi-course meals.
Throughout the journey, Jacada stayed in touch via WhatsApp, offering restaurant recommendations, making reservations, and taking care of thoughtful details like ensuring bottled water was always available during tours. These little touches made a big difference.
This was a beautifully curated, seamless trip from start to finish. We would not hesitate to travel with Jacada again.
28 October 2025
Reply from Jacada Travel
Dear Teresa,
Thank you so much for taking the time to share such a wonderful review of your recent journey with Jacada. We are absolutely thrilled to hear that your experience was both seamless and unforgettable.
It makes us proud to hear that you felt every worry was taken off your shoulders, and that we made your trip exceptional. We love hearing about your deep Amazon adventure at the Tambopata Research Center, and how incredible the wildlife was. The move to the beautiful and culturally rich city of Arequipa sounds perfect, leading into the stunning views and unique stay at Puqio Hotel in Colca Canyon. Your description of the tented accommodations and exceptional meals makes us very happy.
We are also pleased that you felt well supported throughout the journey and valued our restaurant recommendations, and that the attention to details made a big difference in your experience. Thank you again for your trust and here's to many more adventures!
Warm wishes,
Dan & Melanie
A very special trip
Attention to detail, quality people, and some unexpected but delightful additions at every stop.
18 November 2025
Reply from Jacada Travel
Dear Randy,
Thanks very much for your review. We're thrilled you enjoyed your trip to Istanbul, Egypt and Jordan with us, as well as all the details we added to make it perfect for you. Thank you so much for putting your trust in Jacada.
Here's to many more adventures. Next stop: Italy!
Best wishes,
Jack & Rita
A fabulous experience
A fabulous experience! We ended up feeling like we had four separate unique and wonderful trips all rolled into one. This trip had many moving parts and Jacada ensured each piece ran smoothly and diligently. Additionally the members of the were all professional and genuinely seemed invested in the experiences we were having. We can recommend Jacada with confidence!
14 November 2025
Reply from Jacada Travel
Dear Laura,
Thank you so much for taking the time to review your trip to Thailand with us! We are delighted that you had a wonderful experience and that you enjoyed the trip's coordination. It's a pleasure to work with clients like you, and I've no doubt we will work together again in the future.
Best wishes,
David & Gita
Wonderful and attentive service
Wonderful and attentive service from start to finish. They tailored a trip perfectly to meet our needs.
14 November 2025
Reply from Jacada Travel
Dear Brian & Diane,
Thank you so much for leaving a review of your time in Japan. Having just returned, I can see why you loved it so much and I'm delighted that our team took such good care of you during the trip. I'm looking forward to working with you in the future on more incredible vacations. Enjoy your upcoming Jacada safari!
Best wishes,
David & Rahma
Active introductory trip to Indonesia
Active introductory trip to Indonesia, with a pace that suited us with exploring, hiking, cycling, and downtime to appreciate the people and the culture of the locales and relax in our surroundings. Our travel planners worked together seamlessly, the local guides were interesting and engaging. We felt well cared for and look forward to another trip!
26 October 2025
Reply from Jacada Travel
Dear Andria,
Thanks so much for your words. I had so much fun creating this wonderful and unique itinerary with you, and I am so thrilled that everything came together so perfectly and that you had (yet another!) trip of a lifetime.
I can't wait to plan your next adventure.
Best wishes,
Taylor
Our Australian adventure was perfect
Our Australian adventure was perfect! Every detail was thoughtfully planned and executed. We wanted an active trip and our Jacada team created an itinerary that didn’t disappoint! Accommodations, guides, recommendations worked just right.
14 November 2025
Reply from Jacada Travel
Dear Laurie & Brad,
Thank you so much for the wonderful review! We are absolutely thrilled to hear that your Australian adventure was perfect and that the active itinerary hit the mark.
It was a true pleasure helping you plan this adventure, and I hope it's not too long before we're planning your next trip!
Best wishes,
Ellie & Cathy
Excellence
Jacada has been all around excellent in planning our family trips and ensuring everything is executed to perfection. Charles is an excellent trip designer and an expert on South America - could not recommend him more.
14 November 2025
Reply from Jacada Travel
Dear Gabby,
Thank you so much for your lovely review. It was a pleasure putting together such a great trip for you and your family in Chile and Argentina, and I am pleased we managed to make it super special for you all again. Really look forward to putting together the next adventure in Brazil soon.
Wishing you all the very best for the rest of the month, Charles
Australia and New Zealand
This was our third trip with Jacada and like the previous two, this was a fantastic adventure that never disappointed. Lucy and Jessica were outstanding and our accommodation , excursions, and restaurant recommendations were top notch. The true test of a travel company is not when things go well but when mishaps happen. Our journey was interrupted by severe bad weather and the quick response from Jacada to problem solve and ensure things got back on track was immediate and calming.
Thank you so much!! We cannot wait to book trip number four!
1 October 2025
Reply from Jacada Travel
Dear Peter and Daniel,
Thank you so much for this wonderful review of your third Jacada trip. Jessica and I had such a lovely time planning this adventure for you and we are so pleased that you loved it and it was so special. We absolutely cannot wait to start planning trip number four.
Best wishes,
Lucy
A Dream Trip Come True!
We enjoyed the trip of a lifetime Chimpanzee and Gorilla Trekking in Rwanda and then going on Safari in Kenya. Our travel designer, David Drayton curated the most amazing trip for us. David was just wonderful to work with. He is professional, knowledgeable, and his passion for Africa is palpable. David chose the most incredible accommodations, activities and experiences for us. All our drivers and guides were top notch. David listened to our requests and concerns and gave excellent advice. We loved every single minute of our trip. Robynne was also extremely helpful as was Elizabeth in Nairobi. Robynne noticed a mistake I had made when booking our own flights when I didn’t.
This was our second trip with Jacada , we had another phenomenal trip to South Korea and Japan in 2024. We are already looking at two more Jacada journeys to Africa. We will definitely be booking our Africa trips with your outstanding travel designer, David Drayton. Thank you so much David and the Jacada Team for making a dream trip come true!
14 October 2025
Unprompted review
Reply from Jacada Travel
Dear Lorraine,
Thank you so much for taking the time to share such a heartfelt message. I’m thrilled to hear that your journey through Rwanda and Kenya was everything you dreamed of - from the primate trekking to the safari, and all the experiences in between. It was an honour to help bring this incredible adventure to life for you both.
I’m also so happy to hear that Robynne and Elizabeth made things even smoother along the way!
Knowing this was your second Jacada trip, and that you’re already dreaming up your next African adventures, is the greatest compliment I could receive. I would be absolutely delighted to help you plan the next chapter whenever you're ready. Thank you again for your kindness and trust. It was truly a joy working with you.
Warmest regards,
David
Jacada is what made this trip so wonderful
Jacada is what made this trip so wonderful and more specifically Delfina and her team. from the moment we landed in Lima to the sad day we had to leave we were treated like royalty. Every tour was amazing with personal guides who were friendly and engaging. The sights were fantastic I will never forget looking down on Machu Pichu it was life changing. There are not enough good word and space to cover how fantastic this experience was. Jacada is the gold standard of travel
11 June 2025
Reply from Jacada Travel
Dear Alex,
Thank you so much for taking the time to share such a wonderful and heartfelt review of your journey through Peru. We are absolutely thrilled to hear that the trip was so wonderful and that you felt treated like royalty from the moment you landed in Lima until the very end.
We will be sure to pass along your incredibly kind words to our local team. Knowing that your personal guides were friendly and engaging, and that the tours were amazing is fabulous.
Hearing that you consider Jacada the gold standard of travel is the best possible feedback. Thank you again for your kindness and trust in booking your trip with us. We would be absolutely delighted to help you plan your next adventure whenever you're ready.
Warm regards,
Delfina & Melanie
Peru and Argenina ... wonderful!
The people we worked with in both Argentina and Peru knew their area and were incredibly competent in understanding us. We complemented the guide at Machu Picchu for 'arranging to have the rain hold off until we were finished', but we also mentioned that he would be even better if he had arranged a rainbow. He said "I'm working on it'.. and a few minutes later we had a rainbow too. We enjoyed meeting people, seeing the beauty of the area and learning so much. The location of the hotels in the big cities (Lima and Buenos Aires) was ideal -- the neighborhoods were fun and walkable. Our only issue was the elevation in the Sacred Valley -- and we wonder why they call it a Valley if the elevation is 11,000 feet. All in all, a great experience.
12 November 2025
Reply from Jacada Travel
Dear Naz and Dan,
Thank you so much for your lovely review. It was a pleasure putting together such a great trip for you in Peru and Argentina, and I am pleased we managed to make it super special for you both again. Really look forward to putting together the next adventure in Colombia soon.
Wishing you all the very best for the rest of the month, Charles
Best Honeymoon Ever
We had the most amazing honeymoon in Vietnam and Cambodia planned by Jacada! We loved everyone we worked with throughout the planning process and on the trip itself.
12 November 2025
Reply from Jacada Travel
Dear Marin,
That is wonderful news! We are absolutely thrilled to hear you had such an amazing honeymoon in Vietnam and Cambodia. It was so much fun working with both of you throughout the process, and we are so glad the trip itself exceeded expectations. Thank you for sharing your fantastic feedback and I hope we can work on another trip in the future.
Best wishes,
Lucy & Gita
Our trip to Japan was fantastic
Our trip to Japan was fantastic. It exceeded our expectations thanks to the great work of the Jacada team. We could not have undertaken this adventure on our own, so we are very grateful for the expertise of our team. The trip design provided an excellent spectrum of experiences including accommodations, food, culture, history and scenery. The logistics handled by Jacada’s in Japan partners were perfect. Great guides and drivers were always punctual and attentive to our preferences and comfort. Their professional manner created a secure and stress free experience. This was our fifth trip using Jacada to plan a special trip which speaks to our satisfaction and confidence in their services.
24 October 2025
Reply from Jacada Travel
Dear James,
So good to catch up with you regarding your incredible adventures in Japan with us. It's amazing that you have touched all four corners of the globe with Jacada during your five trips with us, and I will pass on your feedback regarding the guides that you had in Japan and the ease of travel when in destination.
I look forward to hearing from you in the future when you decide on somewhere else in the world that has taken your fancy.
All the best over the upcoming festive season,
David & Rahma
The guide was fantastic
The guide was fantastic! Knowledgeable, engaging and a pleasure. He made the Normandy sites come to life!
4 November 2025
Reply from Jacada Travel
Dear Treby,
We are so thrilled to hear that you had such a wonderful time exploring Normandy, and that your expert guide was a real highlight of the experience. Thank you so much for sharing your kind words.
Looking forward to keeping in touch and planning your next special adventure.
All the best,
Luisa & Anna
Excellent experience from planning
Excellent experience from planning, organizing an execution of the trip. Flawless.
10 November 2025
Reply from Jacada Travel
Dear Sachin & Katie,
How lovely to read your words! It was a joy to be part of your honeymoon in the south of the world and we're thrilled to know that you had such a fun time in your experience. We hope to be part of many more adventures together and with all our heart wish you a lifetime of happiness.
¡Un abrazo!
Lizzie & Anabel
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