I recently moved to The Netherlands from the USA and my apartment walls were barren and dull. With several IXXI products, they look so much better! IXXI’s are easy to put together and can be hung wit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I recently moved to The Netherlands from the USA and my apartment walls were barren and dull. With several IXXI products, they look so much better! IXXI’s are easy to put together and can be hung wit... See more
Company replied
IXXI has made the family album alive and visible for us. In the past, photos went into albums in the closet, now the iPhones are full of photos that float somewhere where no one can find them anymore.... See more
Excellent product recommended to me - not sure I'd have found them otherwise. Three different sized prints received. All very good quality, just now sure how easy it'll be to put up. Unexpected sting... See more
The product is very nice, well-executed and rapidly delivered. It's easy-peasy to hang it on the wall. The service to refund overpaid VAT due to an over EU border order is greatly appreciated . We ha... See more
Written by the company
Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent an email 15 minutes after ordering to cancel my order and it’s being shipped.

Reply from IXXI.com
Super fast service on my order-it arrived 3 days after I ordered!!. I used one of my own pictures and it looks stunning.
I like to thanks Manon very much for the outstanding customer Service.
The Service was in a very good manner and fast.
The solution was made within a short time. Thanks! ANNA
I got one of these posters as a gift from a friend, and I loved it so much that I ordered two more to go with it. Now I have a collection of three to go in my guest bedroom. Love them! Fun to put together, and easy to understand instructions.
Het is een hele leuke collage geworden, een blikvanger in de kamer.
A few weeks ago I ordered two ixxis - one of 21 cards (20 x 20) and one of 84 cards (20 x 20). I had to switch the delivery address after I ordered - and I must say that customer service was extremely fast, efficient, helpful and friendly (thanks Manon). The parcel arrived in Ireland very quickly - and the packaging was impressive. And so were the cards. The quality is amazing - and considering that some pictures were taken from Whatsapp, every one of them looks great. So far I am very happy. Fixing the cards together with the xxs and iis was relatively straightforward. However, affixing them to the wall is a little more complex, especially if you are trying to do it on your own. I found the paper hanging tool awkward to use. It is not very strong and I had difficulty getting everything to click in the right place.
I have now managed the hang the smaller ixxi and it looks great - but a little crooked - which is hard to rectify. I am about to start on the big one (84 cards) and to be honest, I am not looking forward to hanging it. I know that the end result will be worth it.
Fabulous - shipped when they said it would and kept informed every step of the way to New Zealand. Arrived perfectly and we’re very happy. Highly recommend.
Fantastic product and a beautiful result. Super easy to assemble and hang on the wall. Huge variety of prints to choose from.
Excellent service and an excellent product! I started with a collage of own photos and added new ones multiple times since.
The image came back very blurry and pixilated. Looks terrible. Would have appreciated communication from IXXI that the resolution for the final print was not enough… before printing and sending all the way to NZ :-(

Reply from IXXI.com
Absolutely love this, takes my kitchen to another level. Great detail including the apron front Vermeer and Van Gogh drinking coffee top left, easy ish to assemble and hang on the wall for a large piece.
Love our ixxi wall art! Arrived quicker than expected, great service!
My IXXI order arrived and it was not what I expected. The detail which I selected from the original artwork was wrong and I have ended up mostly with blank squares.
.
I contacted IXXL by email immediately, making a helpful suggestion on how the problem could be resolved without undue difficulty. I have not even had the courtesy of an acknowledgement, let alone a proper reply. I might also add that the quality of the goods received is very poor indeed. The printed squares are flimsy and unprotected
against the atmosphere and the plastic fixings are cheap and nasty.
If you are tempted to purchase from IXXL, you would be well advised to save your money.

Reply from IXXI.com
Still have not received product and tracking is not updating

Reply from IXXI.com
Awesome quality. Fast delivery. Totally worth every penny and looks better then regular canvas pictures on the wall.
Still waiting for my order. It’s late. Can’t Check status. Can’t email anyone. This is beyond disappointing. My husbands birthday is in 2 days and his gift is not here. Ordered weeks ago!!!

Reply from IXXI.com
I wanted a picture printed that was no longer available on the site. Customers service took care of the request with a lot of patience and understanding. Thanks!
Fast delivery, high quality, easy to ensemble and amazing deco! Extremely happy with my order!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.