This is a great product backed by fast service. I purchased a pair of sunglasses and have been extremely happy with them. As someone who is hard eyewear, their durability has genuinely surpassed my ex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bisous is the GOAT sunglasses company ! Jonas and the team at Bisous are the gold standard in the sunglasses industry for quality and unmatched customer service. Have bought multiple pairs over th... See more
Delivery was quick love the packaging and 2 glass cases. The glasses are excellent nicely constructed not heavy and lenses fantastic. My first pair I am sure there will be more in the future
Love my glasses. Great fit awesome quality. Frames make me look 19 years younger. Probably get another pair for my wife . Jonas is extremely helpful
Company details
Written by the company
Bisous designs and sells the best looking, highest quality sunglasses on the planet. We back all of our products with super fast shipping, great customer service and the industry's best replacement program, because leisure happens.
Contact info
Florida, 33305, Fort Lauderdale, United States
- 3059072330
- Concie
- iwearbisous.com
4.8
Excellent
210 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and fabulous shades!
The sunglasses are the best I have ever owned and the service was outstanding!
23 February 2023
This is now the third pair of glasses…
This is now the third pair of glasses we have purchased and I highly recomend them. Their zest towards outstanding customer service is fabulous and truly appreciated. Thank you
3 March 2023
These are the best in the game
These are the best in the game! I get compliments all the time on my frames. They also ship super fast so you can look good in a hurry!
2 February 2023
Unprompted review
Highly Quality, Great Design!
Both pairs of sunglasses rock! The unique designs, lightweight material, and craftsmanship set these sunglasses apart from other more expensive brands. Plus the entire process of navigating the well-designed website to the quick shipping made the experience even better.
25 January 2023
Bisous stands by their product and…
Bisous stands by their product and their replacement program. I lost my Gunmetals while enjoying the rigors of leisure in the Caribbean and unfortunately lost them to Davy Jones.
I reached out to Bisous and the replacements were delivered next day.
18 January 2023
UPDATED
UPDATE:Since writing my review just a few days ago I promptly received an email from the owner, Jonas and I received my sunglasses yesterday!!! I have not previously experienced such amazing customer service !!! Thank you Jonas for your swift attention to resolving this matter!!! I ABSOLUTELY love Bisous sunglasses and always receive compliments on them!!!! I gave my son my first pair, this order was to replace them but I look forward to ordering more in the future!!! If you are looking to support a fantastic small business this is a good one!!! They are definitely on the right track!!! Thank you Jonas!!!
Kimberly
I placed my order November 8th. Received an email saying my order was cancelled so I contacted customer service and was told it was a mistake and that they would be shipped out ASAP, 2 1/2 weeks later I was informed that you received my order and shipping info would follow. I STILL have not received my order.
13 December 2022
Reply from iwearbisous
Kimberly,
We sincerely apologize for the delay here. This order was placed through a partner website and we had a glitch. I will follow up with you via email right away,
Sincerely,
Jonas
LOVE the glasses (look perfect on
LOVE the glasses (look perfect on, amazing quality), love the packaging, love everything.
9 November 2022
The best sunglasses ever!
The best sunglasses ever!! This is my second pair. Lost my first and had the easiest replacement with Bisous. They also have the best loss policy. No other sunglass company offers anything like it!!
3 October 2022
Don’t overthink this, just buy them already
The quality is amazing, even against other high end designers, these are the best sunglasses I’ve ever owned. The customer service is second to none, couldn’t recommend more.
2 October 2022
Bisous to Bisous!
Super customer service experience. Resolved my issue immediately and left me a happy customer. :)
13 September 2022
Love the glasses but even more than…
Love the glasses but even more than that, in a day when customer service is so lacking this company has changed that! What other companies CEO’s put their cell number on their Instagram profile and invite you to call and actually answer!! I’ll order more and more! Thanks Jonas!
7 September 2022
5 Stars
The quality of the product, packaging, and style is outstanding. Need the whole line now!
31 August 2022
Unprompted review
This team is top drawer
This team is top drawer. Unbelievable customer service, even better product. Recommend them to everyone who asks me where I bought my sunny’s
19 August 2022
I love this brand
I love this brand. Purchased two pair and both are top notch. Packaging and accessories are better than most high end eyewear brands. Service and follow up are both at a high level. PS... the glasses are DOPE!
17 August 2022
Do yourself a favor: Go Bisous
I seriously bought these glasses because their advertising is some of the best I’ve seen. It helps that they’re also an awesome team of people who dream big and deliver quality products. What’s not to love? If you’re not wearing Bisous, what are you even wearing?!
10/10 would buy again. It’ll put a smile on your face the second they’re on.
11 August 2022
Superior Sunglasses
I have owned very high end sunglasses through the years, but these beat them all hands down, superior style, superior craftsmanship, every detail down to the packaging, storage case, customer service,
I have already been asked at least 10 times where I got these and have told everyone to get on the website and check them out.
Thank you for a wonderful experience
10 August 2022
Simply the best
Excellent quality and amazing service. My go to for any occasion. They have this weird ability to match any vibe. Boat day? Taking the mattes…Black tie affair? Martinis are up… grandma’s bingo night? Bringing the Kenny Flowers cause it’s gonna get weird
8 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.